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Thread: Completing MY Account data


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Permlink Replies: 2 - Pages: 1 - Last Post: Nov 16, 2017 3:23 PM Last Post By: cdalebrittain
Lyman D Little

Posts: 3
Registered: 06/15/17
Completing MY Account data
Posted: Nov 16, 2017 1:30 PM
 
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I am trying to complete the form for "Getting Paid" but the system will not accept the bank account number that I want to use. What can I do about this?
Donna St Felix

Posts: 6,120
Registered: 09/18/13
Re: Completing MY Account data
Posted: Nov 16, 2017 1:56 PM   in response to: Lyman D Little in response to: Lyman D Little
 
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Lyman D Little wrote:
I am trying to complete the form for "Getting Paid" but the system will not accept the bank account number that I want to use. What can I do about this?

Make sure you have the routing number correct.
Also, often on checking accounts, if you are looking at a check, there are symbols only half the height of numbers. Those symbols are not numbers.
If you can't figure it out, contact Customer Support below at Contact Us. It may take a day for them to get back to you.
cdalebrittain

Posts: 11,585
Registered: 03/05/11
Re: Completing MY Account data
Posted: Nov 16, 2017 3:23 PM   in response to: Lyman D Little in response to: Lyman D Little
 
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Are you in North America or western Europe? If not, your country's bank may not be approved for deposit.

Are you looking at your bank card? Your actual bank account numbers are not on your card. Ask your bank. They will know.
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