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Thread: Not getting paid.


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Permlink Replies: 5 - Pages: 1 - Last Post: Nov 20, 2017 12:10 PM Last Post By: Dan Long Jr.
Dan Long Jr.

Posts: 12
Registered: 08/24/17
Not getting paid.
Posted: Nov 20, 2017 5:17 AM
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I just got an email saying that I was getting paid royalties but when I look at the report it only shows from one country and I use direct deposit. So is there a problem with the system or is it a timing issue? This is my first payment so new to the in's and out's of the process. Thanks.
Dan
cdalebrittain

Posts: 11,534
Registered: 03/05/11
Re: Not getting paid.
Posted: Nov 20, 2017 6:50 AM   in response to: Dan Long Jr. in response to: Dan Long Jr.
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Around now, the 20th, they tell you that you will be paid something. In a day or two, the amount appears under Payment Reports. As it said in the email, the amount will be sent to your bank on the 29th. Your bank may hold it for up to 5 days, especially as it's the first time you've been paid. (But getting paid is great, isn't it? Even a small amount!)

Read the thread in this forum, "Know your Payments." It will help you.
Dan Long Jr.

Posts: 12
Registered: 08/24/17
Re: Not getting paid.
Posted: Nov 20, 2017 7:23 AM   in response to: cdalebrittain in response to: cdalebrittain
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My question is why isn't my US sales coming through when they are more than my Canadian?
Dan Long Jr.

Posts: 12
Registered: 08/24/17
Re: Not getting paid.
Posted: Nov 20, 2017 7:23 AM   in response to: cdalebrittain in response to: cdalebrittain
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My question is why isn't my US sales coming through when they are more than my Canadian?
maineauthor

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Registered: 07/14/12
Re: Not getting paid.
Posted: Nov 20, 2017 7:24 AM   in response to: Dan Long Jr. in response to: Dan Long Jr.
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You will receive a separate email for each country. They don't all come in at once. It should show up in the next day or so.

EDITED TO ADD: I just checked my email, and I haven't received U.S. yet either. Hang in there. It will come.

Edited by: maineauthor on Nov 20, 2017 7:25 AM
Dan Long Jr.

Posts: 12
Registered: 08/24/17
Re: Not getting paid.
Posted: Nov 20, 2017 7:26 AM   in response to: maineauthor in response to: maineauthor
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OK got ya. Sorry for the multiple messages idk what happened there.
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