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Thread: Still no mail "KDP Royalty Payment Notification"


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Permlink Replies: 3 - Pages: 1 - Last Post: Nov 23, 2017 1:50 AM Last Post By: mia
Pavel Golubnich...

Posts: 1
Registered: 11/22/17
Still no mail "KDP Royalty Payment Notification"
Posted: Nov 22, 2017 8:50 AM
 
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Hello!

I'm new to kdp. I have not received a e-mail "KDP Royalty Payment Notification" yet. And in Reports-Payments is all empty. Although in September I earned some money.

Everyone did not received a "KDP Royalty Payment Notification" letter and can not see the payments in Reports-Payments or should I ask support?

Thanks a lot.
Donna St Felix

Posts: 6,093
Registered: 09/18/13
Re: Still no mail "KDP Royalty Payment Notification"
Posted: Nov 22, 2017 10:17 AM   in response to: Pavel Golubnich... in response to: Pavel Golubnich...
 
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Pavel Golubnichenko wrote:
I'm new to kdp. I have not received a e-mail "KDP Royalty Payment Notification" yet. And in Reports-Payments is all empty. Although in September I earned some money.

Everyone did not received a "KDP Royalty Payment Notification" letter and can not see the payments in Reports-Payments or should I ask support?


I'd wait until after the 29th and see if a payment shows up in your bank. That is if you are signed up for auto payments.

Are you sure you have not opened up a second account? It appears you just signed up today.
cdalebrittain

Posts: 11,579
Registered: 03/05/11
Re: Still no mail "KDP Royalty Payment Notification"
Posted: Nov 22, 2017 7:10 PM   in response to: Pavel Golubnich... in response to: Pavel Golubnich...
 
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Click Reports at the top of the page, then Payments. If something is there with a November 29 date, don't worry about it. The email is just a formality anyway.

While you're at it, check that you can still see your Bookshelf. Have you changed your email address by any chance? Changing either email or password seems to be an opportunity for people to accidentally create a new account which hasn't published anything. The original account will still be paid if money is owed, but you may have trouble "seeing" it before it happens.
mia

Posts: 1
Registered: 08/20/17
Re: Still no mail "KDP Royalty Payment Notification"
Posted: Nov 23, 2017 1:39 AM   in response to: Pavel Golubnich... in response to: Pavel Golubnich...
 
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Hello there

I have the same problem, no payment Notification from KDP

Edited by: mia on Nov 23, 2017 1:49 AM

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