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Thread: kindle DX cannot register


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Permlink Replies: 1 - Pages: 1 - Last Post: Dec 19, 2017 10:36 AM Last Post By: cdalebrittain
Shuguang Yuan

Posts: 1
Registered: 12/19/17
kindle DX cannot register
Posted: Dec 19, 2017 9:02 AM
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Dear,

I noticed that my Kindle DX (Device 2.5.8, B009A****) cannot connect to 3G network and it cannot be connected to a computer either. When I try to connect to 3G, it always said the following

"Your kindle is unable to connect at this time. Please try again later. if the problem persists, please restart your kindle from the menu in settings and try again"

Then, I reset my Kindle DX to factory default and try to register this device again. It still complained with the above messages. I am just wondering what I should do? If I cannot connect to 3G, I cannot register my device. And I cannot connect to a computer either....

Thanks a lot.
cdalebrittain

Posts: 11,567
Registered: 03/05/11
Re: kindle DX cannot register
Posted: Dec 19, 2017 10:36 AM   in response to: Shuguang Yuan in response to: Shuguang Yuan
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Sorry, but you're in the wrong forum. This isn't the place to ask your question. This is a forum for authors who write books.

Go back to Amazon, to the store where you bought your Kindle. At the bottom of the page there will be a link where you can reach Customer Service. Good luck!
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