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Thread: Publish Nation - Marketing services advisory


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Permlink Replies: 18 - Pages: 2 [ 1 2 | Next ] - Last Post: Jan 16, 2018 5:20 PM Last Post By: resteasy
Alan

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Registered: 01/27/14
Publish Nation - Marketing services advisory
Posted: Feb 22, 2016 5:26 AM
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If you are an author looking for a means to promote your eBook, you might want to think twice about using Publish Nation. Though their general publishing services may be commendable - I couldn't comment - and they are a reputable company, as far as their eBook promotional services go, I would suggest that their tactics have run their course. I would not personally recommend using this service. I paid £295 for the "Total marketing Campaign" and frankly saw diddley-squat in the way of any benefit. Even given that my book is not in any way exceptional, surely one could expect something in return for their marketing activities; I genuinely got nothing tangible: not a single sale - free promotion or otherwise - could be attributed to their marketing, and even if it were, it would still be pathetic. Not a single review was forthcoming, either, which was just as critical as increased visibility in what is a hugely competitive market. In future, I will utilize Amazon's own advertising service to promote my book, which in hindsight, I should have tried first. You have been warned.
resteasy

Posts: 924
Registered: 07/02/12
Re: Publish Nation - Marketing services advisory
Posted: Feb 22, 2016 5:24 PM   in response to: Alan in response to: Alan
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Sorry to hear that. There are a lot of people out there ready to relieve you of your money. But also a lot of experienced people on these forums with advice about charlatans. Also check the search box. Plenty has been written about the subject. You're not the only one to have had their fingers burnt.
petemorin

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Registered: 07/13/11
Re: Publish Nation - Marketing services advisory
Posted: Feb 22, 2016 6:51 PM   in response to: Alan in response to: Alan
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Alan, you need to do your due diligence before spending money.

Google and writer forums are your friend.

Before you make a commitment (especially in something as ephemeral as ebook marketing), ASK AROUND!
Veronica McGivney

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Registered: 08/17/16
Re: Publish Nation - Marketing services advisory
Posted: Aug 17, 2016 11:04 AM   in response to: Alan in response to: Alan
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I have had exactly the same experience with PubishNation. I can;t fault the formatting and technical production of the book, but also having paid £295 for the laughable 'total marketing' package, not only was there not a single review or result of any kind, but whenever I enquired about what was happening, I received a surly response from David Morrison who refused to divulge any details of the 'marketing' he had engaged in, who and what organisations he had sent the book to, and what response he had received. He did, however, produce a poorly written and inaccurate 'press release' based on information I had provided, that I had to rewrite, but once again this had no response whatsoever. Having once again enquired about the 'package', I have been told that no-one is obliged to provide a review! True, but it would be interesting to know exactly who he sends the completed books to and how much effort he actually puts into it having been paid for the service,. What a waste of money!
Jerry Young

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Registered: 02/26/16
Re: Publish Nation - Marketing services advisory
Posted: Aug 17, 2016 11:18 AM   in response to: Alan in response to: Alan
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I'm sorry to hear about this, but I appreciate the warning. I was searching UK sites for a means to market my book there, and soon got a headache looking at the different ones and having no idea what to try or what or who was reputable. So I didn't do anything, thinking I'd wait awhile and see what names popped up good or bad.

I use Amazon marketing and recommend it. The ads go straight to the Kindle readers among other places, and what could be more targeted than that?

Good luck!
David

Posts: 4
Registered: 02/10/15
Re: Publish Nation - Marketing services advisory
Posted: Nov 24, 2016 12:31 AM   in response to: petemorin in response to: petemorin
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This is David from PublishNation.

That’s good advice and I am pleased that so many writers come to us after reading the testimonials we receive.

David Morrison, PublishNation
David

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Registered: 02/10/15
Re: Publish Nation - Marketing services advisory
Posted: Nov 24, 2016 12:31 AM   in response to: Jerry Young in response to: Jerry Young
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This is David from PublishNation.

You make some good points here Jerry and I’m sure a lot of writers get confused with what’s on offer.
That’s why we always make clear what we offer and I’ve taken the time to reply to these posts.
I hope your own promotion work goes well for you and good luck with your book.

David Morrison, PublishNation
Aaron James Fra...

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Registered: 03/13/15
Re: Publish Nation - Marketing services advisory
Posted: Nov 25, 2016 7:56 AM   in response to: Alan in response to: Alan
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Alan wrote:
In future, I will utilize Amazon's own advertising service to promote my book, which in hindsight, I should have tried first. You have been warned.

To be honest, Amazon's service isn't any better. You can have campaigns running at full whack and not get the sort of sales needed to cover the costs that have been made.

There is also the possibility that people just didn't want your book, which makes any advertising a costly venture. Without a link or title, it's not really clear.
10blade

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Registered: 08/22/11
Re: Publish Nation - Marketing services advisory
Posted: Nov 28, 2016 4:11 PM   in response to: Alan in response to: Alan
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Some marketing services will refund your money if you make no sales as a result of their campaign (they have a way of gaging your sales). It may be a reflection of their integrity, or of their ineffectiveness--or both ; - ).
David

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Registered: 02/10/15
Re: Publish Nation - Marketing services advisory
Posted: Nov 29, 2016 12:27 AM   in response to: Alan in response to: Alan
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This is David from PublishNation.
First of all, let me say that I am sorry for your disappointment. I can assure you that we do work hard on marketing the books that we are commissioned to promote and we always carry out the services that we advertise.
I’d also like to say that there is never any guarantee of success with marketing, nor do we claim to offer such a guarantee, but we always try our best to bring as many people to the book as possible.
However, it’s up to the reader whether the story interests them enough to review it or to buy it, and once they start reading it, then it’s really down to how the book was written, rather than how we marketed it, that will determine success.
I’m sure most writers will be realistic enough to accept that.

I also think it relevant to point out the large number of testimonials we have gratefully received (12 pages and counting!) as I feel this accurately represents our work.
David

Posts: 4
Registered: 02/10/15
Re: Publish Nation - Marketing services advisory
Posted: Nov 29, 2016 12:27 AM   in response to: Veronica McGivney in response to: Veronica McGivney
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This is David from PublishNation.
Firstly, Veronica, I’d like to say how sorry I am for your disappointment, but I’d like to take this opportunity to clarify some points you raised.
To begin with, we did contact you at various stage of the marketing campaign to keep you informed of progress. Specifically, this was on December 2nd 2015, December 14th 2015, January 14th 2016, February 3rd 2016, February 19th 2016, February 22nd 2016, March 29th 2016, March 31st 2016, April 1st 2016 and April 27th 2016.
I am sorry you were not happy with the press release, but I should say that PublishNation have provided editorial support to some of the most respected media organisations in the world, including BBC News and The Sunday Times, and we did give you an opportunity to amend the press release before it was distributed.
Finally, I’d like to reassure you that a lot of effort went into promoting your book and I’d also like you to know that we carried out the service we promised to and that you paid for.
However, although we brought your writing to the attention of a significant number of readers, including reviewers, it really does come down to their opinion of your book and whether they felt interested enough to either post a review or purchase a copy. No amount of marketing work can alter that fact.
Thank you for taking the time to read my post and letting me set the record straight.

David Morrison, PublishNation

Aaron James Fra...

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Registered: 03/13/15
Re: Publish Nation - Marketing services advisory
Posted: Nov 29, 2016 8:52 AM   in response to: David in response to: David
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David wrote:
Thank you for taking the time to read my post and letting me set the record straight.

This isn't really how you should be going about defending your company. Usually, if a company wishes to contact a customer, they will mention this publicly but will discuss details in private. To try to argue with a customer out in the open looks both unprofessional and desperate (especially considering you'd already made two posts before these where you disregarded complaints and instead used it as a platform to try to sell your services).

It's the same reason we don't respond to reviews on our own work, whether good or bad.
resteasy

Posts: 924
Registered: 07/02/12
Re: Publish Nation - Marketing services advisory
Posted: Nov 29, 2016 3:35 PM   in response to: David in response to: David
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Do you offer advice on the quality of the books/material you're marketing? I don't mean storyline - which is subjective - but grammar, spelling, layout, etc. BBC News and The Sunday Times have professionals producing the material they want marketed. With indie writers you are likely to encounter some amateur offerings which anyone with literary experience would know is unlikely to make the mark. Would you still provide your service on that basis?

Edited by: resteasy on Nov 29, 2016 3:35 PM
Beverly Briggs

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Registered: 09/15/17
Re: Publish Nation - Marketing services advisory
Posted: Jan 1, 2018 11:45 AM   in response to: Alan in response to: Alan
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Hi
I’ve also had a very similar experience with PublishNation. The preparation of my book from the Word document that I submitted was smooth and efficient. However the ‘total’ marketing campaign has been absolutely ineffective, I have wasted £295. David does respond to enquiries but with ‘fob off’ emails which provide only vague information about what is being done (which I strongly suspect is very little). I had no illusions about having written a best seller but I expected to achieve some sales. My advice is this - think very carefully before you commit to paying £295 for a very sub-standard marketing campaign. My book has been marketed (since publication) by PublishNation on amazon at £6.99 for paperback version with other options available. I have no marketing experience but surely the £2.99 ebook option should be up front? Needless to say, I am massively disappointed with PublishNation.
Becky Bradshaw
uncle1282

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Registered: 12/20/10
Re: Publish Nation - Marketing services advisory
Posted: Jan 1, 2018 12:01 PM   in response to: Alan in response to: Alan
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This is what comes of hiring others to do the work you as the author should do.
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