For three weeks now, I have tried (several different times) to import my latest novel... but each time, it just sits and spins, telling me "Just a moment please. We are importing your book to KDP." One time I left it going all night into the next morning, just to see; nothing ever happened. KDP had a message that it was "still processing" but there was nothing there, so I've tried RESUBMITTING today - same thing. Just spinning, claiming it's doing it, but not doing it. Is KDP working on this issue???
From where are you "importing" your book. You should be "uploading" your e-book file to KDP for conversion, after having formatted it as a Word document or an e-pub. If it does not upload from your computer folder, use the Contact Us button at the bottom of the page to ask KDP directly. They can certainly tell you if there's a glitch in the system or if it's something on your end. Good luck.