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Thread: Why are some Kindle titles not available to Australian buyers?


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Permlink Replies: 11 - Pages: 1 - Last Post: Feb 4, 2018 12:20 AM Last Post By: Ned Kelly
Robert Williams

Posts: 186
Registered: 04/12/13
Why are some Kindle titles not available to Australian buyers?
Posted: Sep 19, 2013 4:54 PM
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I'd noticed that AK Alexanders Blood and Roses isn't available to me from .com or .co.uk sites as an Australian buyer. I figured this restriction was something to do with it being published by a publisher and there being more options available to publishing houses with respect to regions to which they make print and Kindle versions available.
However, I've found a self published title http://amzn.com/B00FA1LEVS that I wish to purchase and it doesn't seem to be available to me from .com or .co.uk sites.
I have 2 questions:

1. How do I buy either of these books?
2. What would a self pub writer have to do to restrict sales to the Australian market?

Thanks in advance.
Rob
Linda L Broberg

Posts: 326
Registered: 05/24/13
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Sep 19, 2013 6:52 PM   in response to: Robert Williams in response to: Robert Williams
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Hmmm, that's weird. Have you checked .ca? Perhaps you can get it through Canada?

I'm sorry to say, I can't answer your second question.
Robert Williams

Posts: 186
Registered: 04/12/13
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Sep 19, 2013 10:08 PM   in response to: Linda L Broberg in response to: Linda L Broberg
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Thanks Linda. Actually, on the .ca site it's even worse. Nearly every title says "not available in your country".
I have queried Amazon and they say it's the author who is restricting the country, which prompted my second question. When I publish my books, there's no option to restrict sales to Australia, so it must be another option which triggers the restriction.
cantworkitout

Posts: 77
Registered: 07/29/11
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Sep 19, 2013 10:45 PM   in response to: Robert Williams in response to: Robert Williams
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I have my books restricted to the USA and the UK, the reason is simple.

In order to get paid I gave to reach 100 credits in each country in which you sell, be it dollars, pounds, shells or pesos, you dont get paid if say you have 50 pesos and 50 shells, you have to have 100 credits of each type before Amazon pay up.

The cheques come from the relevant countries of the sale and some countries will buy just 2 books per month which with my low sales means I will never ever reach the 100 credit total to trigger payment.
Robert Williams

Posts: 186
Registered: 04/12/13
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Sep 20, 2013 1:52 AM   in response to: cantworkitout in response to: cantworkitout
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I understand your logic, but Aussie buyers have to buy from the .com or .co.uk sites, so how are Australian buyers being prevented from purchasing on these site? The transactions on .com, for example are in $US and contribute toward the $100 threshold. I'm still confused as to why I can't buy certain titles on either UK or US Amazon stores.

When I publish, I tick all the various store boxes and let Amazon calculate the price. I don't care if I sell only a few copies in France or India and never get paid for them. At least people are enjoying the books and if I'm not going to sell enough copies to get paid from those stores, then why should those few readers miss out. If I never allowed them to be sold in those countries, then I'm not getting paid, anyway, so I'm not really missing out on any revenue.
jtbigtoad

Posts: 9,274
Registered: 08/01/10
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Sep 20, 2013 8:22 AM   in response to: Robert Williams in response to: Robert Williams
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I have queried Amazon and they say it's the author who is restricting the country, which prompted my second question. When I publish my books, there's no option to restrict sales to Australia, so it must be another option which triggers the restriction.

At the top of page 2 of the bookshelf entry for each book, item 7 controls world wide distribution.

Most folks just check the top button (All)

Below that is a work box that lists 246 territories and Australia is on the list.

If you wanted to restrict sales to that country, you would click only this territory.

You can click the 'select all' and then go in and tic off the ones you want to restrict.

What the author probably did was to NOT click the select all and went in and ticked the USA and UK, but not Ozzy land!

It really doesn't make sense to NOT check world wide. (Unless your book is not copyrighted somewhere.)

If you wrote the entire book, it IS copyrighted everywhere!

If you are doing some sort of Public domain thing, the laws are different in different countries and you are not authorized to sell everywhere.

You shouldn't worry about low sales numbers in a particular domain.

In the past, Amazon has held the money and then periodically balances the books by just sending the $$ out anyway.

JT

;)
Katharine McKee...

Posts: 2
Registered: 01/04/18
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Feb 3, 2018 5:16 AM   in response to: jtbigtoad in response to: jtbigtoad
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OK I'm having the same problem despite that I clicked "Worldwide Rights". I imagine that most authors select worldwide rights but then find themselves in my position.

When friends and family have tried to buy my book, I've sent them the link. they open it, and they cannot purchase it because "this title is unavailable in your region". They can see the book on the amazon.com, amazon.it, amazon.co.uk and amazon.com.au sites (with a bit of hunting!) but they cannot buy it. the price is there for some people but not others. the trouble arrises when they try to buy it.

The thing is, I have a KDP account which is linked to my amazon.com account. I'm from Australia and I live in Italy, so I've been trying to encourage friends and family to purchase a copy but they simply cannot do it. These friends and family are in Aus and Italy, so they have amazon.it , amazon.co.uk and amazon.com.au accounts. It seems to me that they need to have a .com account to be able to buy this title. I've scoured the internet for confirmation of this but there's just nothing. Even a friend with a .com account couldn't download it. Very strange though, because my totally technologically adverse mother downloaded it from Australia in less than 5 minutes. She can't explain to me how she did it, but she said she tried with one device and it didn't work so she signed in with her phone number on her iPad and presto.

Another friend managed to buy it. She originally had a .co.uk account and she changed all her settings on amazon so that she now has a .com account, in order to buy my book.

But this is simply not a solution. I cannot expect people, not even family and friends, to make up fake addresses in usa or create new accounts just so they can download my book! I want REAL buyers who come across my book to be able to buy it straight away, whether they live in the us or not.

Possibly I need to publish through kdp.it or kdp.com.au but these platforms don't seem to exist. there ARE books available in Italy, Australia, etc so my question is, how do I make my book available to NON-americans?
Diana Persaud

Posts: 2,779
Registered: 10/07/13
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Feb 3, 2018 6:16 AM   in response to: Katharine McKee... in response to: Katharine McKee...
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Katharine McKeever wrote:
OK I'm having the same problem despite that I clicked "Worldwide Rights". I imagine that most authors select worldwide rights but then find themselves in my position.

When friends and family have tried to buy my book, I've sent them the link. they open it, and they cannot purchase it because "this title is unavailable in your region". They can see the book on the amazon.com, amazon.it, amazon.co.uk and amazon.com.au sites (with a bit of hunting!) but they cannot buy it. the price is there for some people but not others. the trouble arrises when they try to buy it.

The thing is, I have a KDP account which is linked to my amazon.com account. I'm from Australia and I live in Italy, so I've been trying to encourage friends and family to purchase a copy but they simply cannot do it. These friends and family are in Aus and Italy, so they have amazon.it , amazon.co.uk and amazon.com.au accounts. It seems to me that they need to have a .com account to be able to buy this title. I've scoured the internet for confirmation of this but there's just nothing. Even a friend with a .com account couldn't download it. Very strange though, because my totally technologically adverse mother downloaded it from Australia in less than 5 minutes. She can't explain to me how she did it, but she said she tried with one device and it didn't work so she signed in with her phone number on her iPad and presto.

Another friend managed to buy it. She originally had a .co.uk account and she changed all her settings on amazon so that she now has a .com account, in order to buy my book.

But this is simply not a solution. I cannot expect people, not even family and friends, to make up fake addresses in usa or create new accounts just so they can download my book! I want REAL buyers who come across my book to be able to buy it straight away, whether they live in the us or not.

Possibly I need to publish through kdp.it or kdp.com.au but these platforms don't seem to exist. there ARE books available in Italy, Australia, etc so my question is, how do I make my book available to NON-americans?


Then you need to refer your friends and family to contact customer service because that's what they need. If you are certain you selected "all territories" then the issue might be on their end.
Gary O'Riley

Posts: 1,112
Registered: 09/24/12
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Feb 3, 2018 7:45 AM   in response to: Katharine McKee... in response to: Katharine McKee...
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Katharine,

You've searched the forum in an effort to find people with the same problem as you are experiencing. But in doing so, you've dredged up a thread from 2013. Amazon/KDP was another world back then.

I advised on your other thread: Send a message to your friends/relatives in the UK/Aus with the author and book title. They can then log into their own country specific site, search for the book and buy it.
Notjohn

Posts: 24,143
Registered: 02/27/13
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Feb 3, 2018 8:49 AM   in response to: Robert Williams in response to: Robert Williams
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I'd noticed that AK Alexanders Blood and Roses isn't available to me from .com or .co.uk sites as an Australian buyer.

Of course it's not! If you live in Australia, you must buy it on the AU store where I see it big and bold, Kindle and paperback.

(Don't trust KDP to publish a print edition. Don't trust CreateSpace to publish an ebook. Each does one thing well and the other thing poorly.)

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting (2018 edition)

The blog: https://notjohnkdp.blogspot.com
Salamander Mall...

Posts: 1,014
Registered: 10/16/17
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Feb 3, 2018 11:54 AM   in response to: Notjohn in response to: Notjohn
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Notjohn wrote:
I'd noticed that AK Alexanders Blood and Roses isn't available to me from .com or .co.uk sites as an Australian buyer.

Of course it's not! If you live in Australia, you must buy it on the AU store where I see it big and bold, Kindle and paperback.

(Don't trust KDP to publish a print edition. Don't trust CreateSpace to publish an ebook. Each does one thing well and the other thing poorly.)

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting (2018 edition)

The blog: https://notjohnkdp.blogspot.com


If Robert has figured it out in five years, there's probably not much hope for him. This zombie thread, courtesy of yet another newbie. Almost as bad these days as the Reddit, Amazon Prime and Bit*coin spammers.
Ned Kelly

Posts: 1,176
Registered: 09/05/15
Re: Why are some Kindle titles not available to Australian buyers?
Posted: Feb 4, 2018 12:20 AM   in response to: Robert Williams in response to: Robert Williams
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Robert others have explained it correctly. I'm Australian and I buy from the Australian store. Where did you get the wrong info from...

Or are you a Tasmanian?

Cheers

Ned
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