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Thread: Why isn't Kindle Previewer showing the cover?


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Permlink Replies: 5 - Pages: 1 - Last Post: Feb 6, 2018 3:44 AM Last Post By: C. Gold
Emma Kathryn

Posts: 48
Registered: 07/12/17
Why isn't Kindle Previewer showing the cover?
Posted: Feb 5, 2018 11:13 PM
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Hi I uploaded both the interior file and the cover of my ebook, and the screen is telling me both have been uploaded successfully. Then I launch Kindle Previewer, convert my file to mobi, and view it in Kindle Previewer. All well and jolly and good, but the cover isn't showing! The preview just starts on the title page and that's that. Is this normal? And yes, I selected my cover, which is a jpeg interchange file, while I was in Kindle Previewer, but nothing showed then either. There was no option to convert the cover to mobi so I haven't. How can I preview my cover? Thanks in advance.

Edited by: Emma Kathryn on Feb 5, 2018 11:45 PM
C. Gold

Posts: 1,298
Registered: 02/17/15
Re: Why isn't Kindle Previewer showing the cover?
Posted: Feb 6, 2018 12:22 AM   in response to: Emma Kathryn in response to: Emma Kathryn
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Download the previewer to your computer for best results. I've heard about bugs when trying to view it online.

In your KDP Bookshelf, Choose the ... button and select Edit the contents of your book. Scroll down to Kindle eBook Preview.

Preview on your computer
Use the downloadable previewer if you would like to preview your book on older Kindle models, like Kindle Touch or Kindle DX.
Step 1: Download and install the previewer for Mac or Windows
Step 2: Download and open your converted book file: HTML or MOBI

Pick MOBI from here and save it to your computer. Then load that file in the Kindle Previewer you downloaded to your computer. You should see your cover then.
Emma Kathryn

Posts: 48
Registered: 07/12/17
Re: Why isn't Kindle Previewer showing the cover?
Posted: Feb 6, 2018 12:30 AM   in response to: C. Gold in response to: C. Gold
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Yes, I followed those steps, but still can't see it :(
C. Gold

Posts: 1,298
Registered: 02/17/15
Re: Why isn't Kindle Previewer showing the cover?
Posted: Feb 6, 2018 12:58 AM   in response to: Emma Kathryn in response to: Emma Kathryn
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What is the pixel dimensions of your cover jpg? It may be too large. Mine were all 1800 x 2700
Emma Kathryn

Posts: 48
Registered: 07/12/17
Re: Why isn't Kindle Previewer showing the cover?
Posted: Feb 6, 2018 1:35 AM   in response to: C. Gold in response to: C. Gold
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Well it's 2.67 MB. Not sure how many pixels that is, but it was designed by a cover designer who based it on the KDP specifications: The minimum image size allowed is 1,000 x 625 pixels. The maximum image size allowed is 10,000 x 10,000 pixels.
C. Gold

Posts: 1,298
Registered: 02/17/15
Re: Why isn't Kindle Previewer showing the cover?
Posted: Feb 6, 2018 3:44 AM   in response to: Emma Kathryn in response to: Emma Kathryn
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If you are on a PC, select the file and it should say in the File Explorer at the bottom what the pixel dimensions are. People have reported bugs when the image was too large.
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