If, in fact, you have the sole publishing rights for
the books listed above, please provide the URLs for
all websites where you have previously published this
or any other Kindle content. Please respond within
five business days with the requested URLs so we can
verify you have the sole publishing rights, or the
books will be removed from sale in the Kindle Store.
If the book(s) are in the public domain, please
confirm this and include the information you used to
make this determination.
This email says that they have found content from your book on the web. That could mean they found it on your blog, in an article directory where you published it, or anywhere. In effect, they are accusing you of plagiarizing yourself.
They want you to confirm that you are the author and have published this work online. Give them the URLs for anywhere you published the content.
And to everyone who mentioned exclusivity, her book is not in KDP Select, so it doesn't have to be exclusive to Amazon. They just want to know that she didn't scrape some articles off the web and publish them as her work.
**It's like they didn't even read what I wrote them**
I think that's a correct assumption. From my own experience with Boilerplate Hell, I'm guessing that your answer to "quality" was scanned by a software program looking for specific words, urls, or attachments.
I just threw the kitchen sink at them, including screenshots from the Internet Archives showing that my ownership of content went back to 2003. I have no idea what specific response got me a NICE boilerplate reply.
I copied everything to kdp-support because my experience has been that email sent there gets acted upon sooner or later.
I received the same exact email and after I sent the email back to them with my URL(s) where I published my books on Barnes and Noble, another eBook site that I use, and my Web site where I sell some books as PDF's, Amazon responded back within 24 hours stating "Thank you for your cooperation in providing the requested information. The following book(s) will continue to be available in the Kindle Store".
I think the email may be misread as they are looking where you post your book for free but they are asking where else you publish your books to prove that you are indeed the author and owner of the book.
Your crisis may be settled. But the issue of the sale of undeclared copies of free material continues. Hundreds of titles of Kindle 'travel guides' are undeclared copies of Wikitravel or Wikipedia, sometimes very deceptively presented. Take a look at the large 'What To See and Do in 2012' series. Sort its titles so you can see the angry 1* reviews - some of which have worked out why these books are so disappointing. This sort of thing does no good for reputability of Kindle authors. How come Amazon lets big series like this get away with it? They've received complaints alright.
I tried to follow-up by checking the title and author suggested by that reviewer. Title doesn't exist and the only author with that name (semi-common) writes God and preacher related books. So that reviewer is incorrect...?
I've read through this whole thread and I am now getting anxious, as it has been 24 hours since I replied to the email I received about this same issue, and I haven't heard back yet. I did send URLs - and a follow-up email, but haven't heard a word.
I'd be interested to know if others who responded have gotten answers in a timely manner. Mine was a new ebook submission - not an existing book - maybe that makes a difference?
In any case - I am anxious to get it resolved and hearing that others received replies within 24 hours doesn't make me too happy since I haven't!
And yes - of course, the ebook is mine - I have it on Smashwords so it does appear at several retailers - but it is not "free" as the email implies.
Hundreds of titles of Kindle 'travel guides' are
undeclared copies of Wikitravel or Wikipedia,
sometimes very deceptively presented. Take a look at
the large 'What To See and Do in 2012' series. Sort
its titles so you can see the angry 1* reviews - some
of which have worked out why these books are so
disappointing. This sort of thing does no good for
reputability of Kindle authors. How come Amazon lets
big series like this get away with it? They've
received complaints alright.
Indeed, I checked out the first title in the series I found that gave more than a TOC in the preview, and it is a straight cut-and-paste job from WikiTravel.org.
I have it on Smashwords so it does appear at several retailers - but it is not "free" as the email implies**
That's not the question. "Freely available" means that the CONTENT (not the book) has been published here and there. This might be on Wikipedia or on a joke or menu website. You mustn't "scrape" content off the web and publish it as a book. That's what Amazon is looking for.
If it's on YOUR website, send them the url and proof that it's yours (for example, a screen shot of the Whois report on ownership). They presumably have a list of urls with which to compare your claim.
I don't think anybody gets a response within 24 hours. I certainly didn't, but then it was the Mem Day weekend.
***...send them the url and proof that it's yours. They presumably have a list of urls with which to compare your claim. ***
Yep - did that yesterday - sent a list of URLs where my book can be found. I was just interested in how long it is taking to get answers, since several posters indicated they heard right back within 24 hours - I haven't.
***You mustn't "scrape" content off the web and publish it as a book. That's what Amazon is looking for.***
And no - I didn't scrape content. The work is original and mine.
Again, I point out that it's the CONTENT the bot has found elsewhere. It doesn't matter if you have fifty publishers selling the book, or affiliates linking to it. And the price of the book doesn't matter. It's the words within the book that supposedly that have been picked up by the bot as "freely available".
The only demographic I could think of that would be interested in a $4 book review would be students with a book review due tomorrow who hadn't read the book and, from their pov, I think that's a good bargain.
You would have to write out the book report yourself because you can't copy the whole thing, but that's easier than reading a whole book overnight and you don't have to worry about the prof being able to run the text through a plagiarism-checker on the web. Just make sure you don't copy too verbatim from any text in the free look-inside section.