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Thread: Promo not working?


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Permlink Replies: 4 - Pages: 1 - Last Post: Jun 24, 2012 2:24 PM Last Post By: chiefrunningbear
dxluc

Posts: 5
Registered: 05/20/12
Promo not working?
Posted: Jun 24, 2012 9:06 AM
 
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I have a promo happening today but my book is still up for sale. It is now 12 PM EST and I understand that there is a time zonge change but this is not the case. I have emailed Amazon and have received no response. My book was free for a few hours and now it's back up for sale again. What is the deal?
plummerak

Posts: 25
Registered: 06/19/12
Re: Promo not working?
Posted: Jun 24, 2012 9:29 AM   in response to: dxluc in response to: dxluc
 
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I believe they are have tech problems. the same happend with me and other authors yesterday. I am having glitches at different Amazon sites, UK DE, ES etc. Although you contacted Amazon, I always get a banner saying it will take 24 hrs for them to respond. So you just have to sit tight, and wait. :0)
lcsusan

Posts: 9
Registered: 06/09/12
Re: Promo not working?
Posted: Jun 24, 2012 12:46 PM   in response to: dxluc in response to: dxluc
 
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Supposed to have two books on Free Promo, neither is...and it is 3:45 p.m. EST...had advertised them as free...oh well, amazing that the system works as well as it does most of the time.
dxluc

Posts: 5
Registered: 05/20/12
Re: Promo not working?
Posted: Jun 24, 2012 2:08 PM   in response to: dxluc in response to: dxluc
 
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I got an email back stating they've sent the problem to tech support and will have a resolution in 24-48 hours.
chiefrunningbear

Posts: 5
Registered: 06/24/12
Re: Promo not working?
Posted: Jun 24, 2012 2:24 PM   in response to: dxluc in response to: dxluc
 
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thanks for info dxluc. It's not easy to get answer back from support.
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