Bookshelf | Reports | Community | KDP Select

Home » Amazon KDP Support » Publisher Support » Account Issues

Thread: Pricing information not available


This question is answered. Helpful answers available: 2. Correct answers available: 1.

Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 3 - Pages: 1 - Last Post: Jun 25, 2012 2:32 AM Last Post By: shanarae
shanarae

Posts: 126
Registered: 06/22/12
Pricing information not available
Posted: Jun 24, 2012 11:38 AM
 
Click to report abuse...   Click to reply to this thread Reply
I published a book on the 22nd June, although I received the confirmation email, it took ages to actually appear on Amazon and now there is no pricing available on the American site, only on the UK one (sorry haven't checked all the EU ones). I didn't do anything different when publishing this one, is this just a glitch?

http://www.amazon.com/dp/B008E67J2E
carolmarlene

Posts: 86
Registered: 12/14/11
Re: Pricing information not available
Posted: Jun 24, 2012 11:48 AM   in response to: shanarae in response to: shanarae
 
Click to report abuse...   Click to reply to this thread Reply
Shawna,
I am having the exact same problem. I published a short story about 3 am this morning and when I got up it was live and I had the e mail message. when I checked it said price unavailable and the uk has a price.
I have never had this problem before so wondering if Amazon is backlogged or something.
I re published it just a bit ago because I had forgotten to put tags in. Maybe that will jar it into displaying a price. Other than that all I can suggest is writing to customer service if you know where, I can't seem to find an address. I will wait and see now when it's live again if the price shows up. If not I will have to track down an address for customer service. Hope your price shows up soon.
jackiecroft

Posts: 2
Registered: 06/25/12
Re: Pricing information not available
Posted: Jun 24, 2012 10:30 PM   in response to: shanarae in response to: shanarae
 
Click to report abuse...   Click to reply to this thread Reply
I am having the same issue. Please let me know if you fix it
shanarae

Posts: 126
Registered: 06/22/12
Re: Pricing information not available
Posted: Jun 25, 2012 2:32 AM   in response to: jackiecroft in response to: jackiecroft
 
Click to report abuse...   Click to reply to this thread Reply
It appears to have fixed itself, thank goodness!
Legend
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums