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Thread: How often do reports update?


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Permlink Replies: 4 - Pages: 1 - Last Post: Oct 3, 2012 8:30 PM Last Post By: tatejackson69
bobbinthebob

Posts: 189
Registered: 01/18/12
How often do reports update?
Posted: Jul 6, 2012 10:44 AM
 
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Hi Guys,
Does anyone know how often KDP update their Reports?
I thought I read here that it was hourly but having had a ''promo'' on a book of mine going for nearly 12 hours absolutely no downloads are showing...(I have allowed for PST / GMT difference of 8 hours)
Now I'll say it before you do...no-one wants to read the book!!
Serious question though!
Anyone any thoughts?
Thank you, Chris
martiniman8

Posts: 4
Registered: 03/23/12
Re: How often do reports update?
Posted: Jul 7, 2012 5:02 PM   in response to: bobbinthebob in response to: bobbinthebob
 
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The reports page seems stuck with old data. I guess their computer is down or something.
theforgottenman

Posts: 11
Registered: 04/04/12
Re: How often do reports update?
Posted: Jul 7, 2012 6:06 PM   in response to: martiniman8 in response to: martiniman8
 
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I have seen new sales seems to appear on the reports almost instantly, but I have also felt that the reports appear to be frozen in times. It could be that they do maintenance on the site on the weekend and the computers that update the sales to the database are going up and down. It hardly matters to me, though, if in the end they are accurate. I try not to check the reports more than daily. As to none showing on a free promotion for 12 hours, I think the free promotions are not as robust as they used to be. If you have not promoted your free promotion in advance, you will not see as much activity as you did earlier in the program.
leebay333

Posts: 11
Registered: 02/22/10
Re: How often do reports update?
Posted: Jul 8, 2012 4:02 AM   in response to: bobbinthebob in response to: bobbinthebob
 
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Hello,

This thread may help..others are experiencing the same (possible) glitch in stats:

http://forums.kindledirectpublishing.com/kdpforums/thread.jspa?threadID=41540&tstart=0
tatejackson69

Posts: 3
Registered: 06/06/10
Re: How often do reports update?
Posted: Oct 3, 2012 8:30 PM   in response to: bobbinthebob in response to: bobbinthebob
 
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My sales were updating almost instantly when I first started selling my new book, but now they seem to be updating overnight. I may show no sales when I go to bed at
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