Bookshelf | Reports | Community | KDP Select

Home » Amazon KDP Support » Ask the Community » General Questions

Thread: free promo still not started - anyone else got the same problem?


This question is answered. Helpful answers available: 2. Correct answers available: 1.

Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 11 - Pages: 1 - Last Post: Sep 17, 2012 4:56 AM Last Post By: jdfield
robdavies15

Posts: 11
Registered: 08/07/11
free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 3:23 AM
 
Click to report abuse...   Click to reply to this thread Reply
I hate to complain about KDP twice in as many days, but I have a free promo today on my romance/thriller novel Wreckers Island (pub. under pen name L K Harcourt). It still hasn't started and it's 11.25am (UK time).

Is anyone else running a free promo today having the same problem? And yes I know it's supposed to start at midnight in Seattle but that was more than two hours ago now. What is the point in running a free promo on a Sunday if you lose most of the day before it even starts? Grrrr!!
nellh

Posts: 39
Registered: 10/24/11
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 3:34 AM   in response to: robdavies15 in response to: robdavies15
 
Click to report abuse...   Click to reply to this thread Reply
Hi

Yes - I have the same problem - Promo not started yet - I'm also in the UK
robdavies15

Posts: 11
Registered: 08/07/11
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 3:40 AM   in response to: nellh in response to: nellh
 
Click to report abuse...   Click to reply to this thread Reply
Glad I'm not the only one - it will probably start about 10pm tonight and run for most of Monday - giving us erm, not many new readers!
birdwhisper16

Posts: 45
Registered: 08/01/12
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 4:40 AM   in response to: robdavies15 in response to: robdavies15
 
Click to report abuse...   Click to reply to this thread Reply
My "A Dinosaur Halloween" is in the same boat. I have contacted KDP.
pedroluis1

Posts: 2
Registered: 09/16/12
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 5:07 AM   in response to: robdavies15 in response to: robdavies15
 
Click to report abuse...   Click to reply to this thread Reply
I am new author to Kindle - How does Free Promo work?
elenhawke

Posts: 108
Registered: 03/15/12
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 5:09 AM   in response to: robdavies15 in response to: robdavies15
 
Click to report abuse...   Click to reply to this thread Reply
I've got the opposite problem (just posted about it) mine should have ended 8 am GMT this morning (I'm in the UK too) and it's still running. I wanted to catch the last of the weekend buying so am well peeved.
robdavies15

Posts: 11
Registered: 08/07/11
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 6:07 AM   in response to: pedroluis1 in response to: pedroluis1
 
Click to report abuse...   Click to reply to this thread Reply
Pedroluis - you need to be a member of KDP Select, offering your book for sale exclusively through Amazon for three months and in return, it is entered into the Kindle Lending Library. You get paid a reasonable sum every time it's borrowed. You can offer your book for free for five days every three months which is a really good marketing tool.

It would, however, be even better if it started when it's supposed to start and ended when it's supposed to end!!
robdavies15

Posts: 11
Registered: 08/07/11
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 6:17 AM   in response to: robdavies15 in response to: robdavies15
 
Click to report abuse...   Click to reply to this thread Reply
Update:

Hurrah! At 2.15pm my 24-hour free promo finally started - at least, therefore, it will catch the rest of Sunday and presumably the first half of Monday (groan!)

So if anyone is interested in escapist, romantic suspense - check out Wreckers Island. No rush, plenty of time left!
robdavies15

Posts: 11
Registered: 08/07/11
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 9:46 AM   in response to: robdavies15 in response to: robdavies15
 
Click to report abuse...   Click to reply to this thread Reply
I've had a response from KDP which effectively amounts to saying that the 24-hour free promo can start more or less any time:

"About the free promotions, the start and end times will be approximately midnight Pacific Standard Time on the day it starts and midnight Pacific Standard Time on the day it ends. Note that due to system latencies, the exact start or end of a promotion can take from a few minutes to several hours, but in some cases this period may be longer.

I checked your account and found that "Wreckers Island" is currently been offered for free."[b][/b]

So I think the moral of this is - if one doesn't want a free promotion scheduled for a Sunday to start lazily around half-way through Sunday afternoon and then draw, unnoticed, to a close half-way through Monday, then Saturday may be a better day on which to start it.

If, by a miracle, I get loads of downloads tomorrow (Mon) then I'll update this thread to recommend we all go free on Mondays!
michaelraytaylor

Posts: 863
Registered: 01/21/12
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 16, 2012 11:20 AM   in response to: robdavies15 in response to: robdavies15
 
Click to report abuse...   Click to reply to this thread Reply
I sometimes schedule a promo to start Friday, just so it will run all day Saturday in the U.K. Just remember you are tied to midnight Pacific time for the start (and in my experience, it's usually more like 1 a.m. or slightly later).
jdfield

Posts: 5
Registered: 09/02/12
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 17, 2012 3:37 AM   in response to: michaelraytaylor in response to: michaelraytaylor
 
Click to report abuse...   Click to reply to this thread Reply
Mine is now 24 hours late in the USA, but started everywhere else.

I'm getting a bit upset, blogs are starting to yell at me for telling them it's free. What should I do?
jdfield

Posts: 5
Registered: 09/02/12
Re: free promo still not started - anyone else got the same problem?
Posted: Sep 17, 2012 4:56 AM   in response to: jdfield in response to: jdfield
 
Click to report abuse...   Click to reply to this thread Reply
And I don't know why this thread is listed as answered. I can't see any answers...
Legend
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums