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Thread: Have your Amazon.com ebook sales suddenly stopped?


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bazmazuke

Posts: 124
Registered: 05/05/11
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 15, 2013 8:57 AM   in response to: guardian412 in response to: guardian412
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Good grief.....
Ali

Posts: 171
Registered: 06/27/13
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 15, 2013 9:53 AM   in response to: Cheryl Persons in response to: Cheryl Persons
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I do have to agree with you. While I may not be selling as well as I would like, I have been selling at least 30 copies a day and my report has been updated regularly. As for books disappearing, I think that is about the six week royalty thing. I sarted selling in the last week of June so my first week's report was as off June 29 but when August 10 came around that week and all sales disappeared. But what do you know, it was in my Prior Months Royalty Report.
The fact is once your royalties passes that six week mark, previous weeks info will disappear from that report only showing the "PASS 6 WEEKS" but it will still be reflected in the montly report.
No conspiracy there, just people who don't understand Amazon reporting system or don't want to understand it.

Also note that I have seen the KDP Select amount reflected on my report for the month of July so I can't understand why someone would suggest it is not being paid.

Chery you have gotten paid for borrows right?
Summer Sanchez

Posts: 248
Registered: 06/30/13
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 15, 2013 10:20 AM   in response to: Ali in response to: Ali
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I don't get many borrows, maybe 1 for every 200 downloads, but yes I am getting paid for those. It seems, at least I have noticed, that I do a lot better in the evening and overnight. So, either it is just getting caught up; or, the states that are a different timezone than me are providing most of my sales.
guardian412

Posts: 54
Registered: 11/12/11
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 15, 2013 12:01 PM   in response to: Ali in response to: Ali
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"People who don't understand Amazon's reporting system..."

Do you truly believe that people can't understand a simple;
IF Book A sells +1, on DASHBOARD Book A gets +1 sale.
IF Book B sells +3, on DASHBOARD Book B gets +3 sale.

What else should we have to understand? This is working everywhere, at the largest retailers or even at the tiniest backwater book retailer. But here? Nope. And the only logical reason is that they're witholding and manipulating our sales numbers, so they can fake it. Do you truly believe that a system truly need 6-12 hours to add +1 to a dashboard or check the validity of sales? Think again. It is taking about 5 seconds. Every system is capable to do that. Smashwords, Kobo, Apple, B&N, e-Sentral, etc, etc... But Amazon? No. By some reason here you have to wait 6-12 hours, or sometimes even days to get a valid statistics about your sales. Ask the question how is it possible? I tell you how. They're faking the sales data. Why? See previous page last posts. You find the answer there.
bazmazuke

Posts: 124
Registered: 05/05/11
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 15, 2013 11:16 PM   in response to: guardian412 in response to: guardian412
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I had kind of switched off at 'bio drones' but anyway.

So just because you have a delay on a sales report it means there is a massive swindle going on, and anyone who claims success is in on the scam? Good logic. Will fetch my tinfoil hat.

Btw - Smashwords sales from Kobo, Apple etc come in once a MONTH and I have zero real time checking of those. Some pages like Sony sales don't even give me a rank, I just have to accept what I'm told... Once a month...
guardian412

Posts: 54
Registered: 11/12/11
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 16, 2013 8:57 AM   in response to: bazmazuke in response to: bazmazuke
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There is a difference between SW's retailer channels, namely that they're second party retailers who actually sending their reports to SW and the authors. But on Smashwords, Kobo or everywhere else, each of the sales are accurate and close to realtime when it's about the sales the customers make there. But Amazon can't show any valid data on their own site at all. They're always coming up with lame excuses, their sales always delaying sometimes days. And on their very own website. That's the difference. If you, as a seemingly undereducated Biodrone can't understand the difference of this, that's not my problem. And here on KDP, when even my freebie counter counts sometimes backward instead of forward, or telling that there was a refund about a unit what for the owner never asked (As I accidentaly knew the owner of that unit), you can tell for sure that something is not right with Amazon's dashboard or even sales report. If you're undereducated and don't have the basics of logic to understand this, that's not my problem. But where I'm from we notice these tiny "mistakes". And when tiny "mistakes" likes this is appearing frequently, i.e.: in the last two years, while the biodrones at Amazon KDP are continuously giving the "Nothing to see here, move along" template answers, you can be sure that they're lying and scamming in the background. And I believe I don't have to tell you that manipulating sales data, or even covering a crime like this is still a federal crime.
Ali

Posts: 171
Registered: 06/27/13
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 16, 2013 9:09 AM   in response to: guardian412 in response to: guardian412
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Okay then! Well..... good luck with that.
gldrummond

Posts: 3,679
Registered: 05/08/09
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 16, 2013 10:13 AM   in response to: guardian412 in response to: guardian412
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Amazon is a far larger site, and definitely uses more than one server. Just an example: It can take up to 72 hours for a newly registered domain name to propagate across the internet (even longer, in some cases).

So yep, it could take up to 4-24 hours for sales to "propagate" and be posted to reports. We aren't privy to how many servers Amazon uses, or how they're set up to handle all the various aspects of its massive online business.

Heck, when I purchase something on Amazon using my PayPal card, the purchase doesn't instantly appear in my Paypal account. It can appear a few hours to a couple of days later.

Aside from the above, does the name Amanda Hocking ring any bells? If not, you'd be one of the few writers who've never heard of her. She self-published on the KDP, became an internet sensation because she sold so many ebooks and made a decent gob of money, and was scooped up by a traditional publisher for a 3-book deal with a payout of $2 million.

Nor is she the only one. Hugh Howey? That one ring a bell?

You said "I've never met with any author who ever got a single cent from KDP Select monthly funds by the way."

Hello, I'm an author who has received payment from KDP Select monthly funds, and no, I don't work for Amazon. If I did, I'd be pushing as hard as possible for this forum to be moderated 24/7. :)

You're not the first person, or even the 100th person, to show up here and accuse Amazon of "doing something wrong" because your books aren't selling, or because a glitch popped up and hasn't been fixed just yet. What's truly amazing is that in spite of all of those who've done so, not one has ever provided actual proof of their claims. Nor have any of them pursued their complaint to the point of actually filing suit against Amazon, alone or as part of a class action suit.

You know, all you folks have to do is use the "contact us" link at the bottom of every forum page, and ask that someone look into their sales reports. It does help if you have proof of a sale that wasn't reported, instead of "my book was selling and now it's not" or "some friends/family/complete strangers told me they bought copies, but no sales have been reported."

I had a sale that wasn't reported last month. I knew it wasn't, because the ranking changed enough to indicate a sale. I contacted KDP about it 3-4 days after the ranking change, sent screenshots of the ranking change, and they looked into. In less than 24 hours, I received an email apologizing and assuring me they'd look into it. In less than 36 hours, the sale appeared in my report.

All you gotta do is ask and have proof to show. It's that simple. :)

Sales receipts are excellent proof, if the purchases were made by people you know.
aerki

Posts: 103
Registered: 02/25/12
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 16, 2013 11:10 AM   in response to: guardian412 in response to: guardian412
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Ah, I'm one of those 'successful' authors through amazon, if 10,000 sales counts. I put out a new book yesterday evening and those sales are flowing in fine.
However, the past couple weeks things have been down across the board for me. I'm definitely seeing a slump, thought maybe it was 'back to school' busyness, but it could very well be a computer glitch. I write a series with now 33 episodes in it, and all of them have slowed down at the same time. That's unusual, because people usually go through in order, and if they've already bought episode 1 then they work through the rest consistently.

So...I do exist, and I also think there's something hinky going on with the system. I think this is probably hinky item #10 for the calendar year, because this stuff seems to happen all the time.
12lightz

Posts: 170
Registered: 03/03/12
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 16, 2013 11:08 PM   in response to: aerki in response to: aerki
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Ah, I'm one of those 'successful' authors through amazon, if 10,000 sales counts. I put out a new book yesterday evening and those sales are flowing in fine.
However, the past couple weeks things have been down across the board for me.

What's the series my friend... I'll check it out.

I added a trade paperback to my Kindle edition about two or three weeks ago and everything took a nosedive. It isn't the first time things went sour of course. I do great in selling books myself, but otherwise, I don't know. Books get buried in the ebook world... I suppose that's not even so bad if they're surrounded by good books, but often I found alot of them are really subpar. That's a downfall to the process I suppose... that, of course, and free books that have saturated the market. Nobody even wants the free ones any longer, or so I'm told, because electronic devices are already overflowing with them.

Anyway, good luck to everyone!
bazmazuke

Posts: 124
Registered: 05/05/11
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 17, 2013 12:57 AM   in response to: guardian412 in response to: guardian412
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Clown... (Dont call me undereducated - you might want to look again at your own use of English and turn of phrase,,,)

But anyway - been on Kindle forums since KDP started and it was ever thus. Someone doesn't get the sales they think they deserve and therefore anyone else who succeeds is working for 'the man' and lying.

You have no proof to support any of what you are saying - none at all. You are blissfully ignoring those who are telling you 'actually I'm selling, and no I don't work for Amazon'

I'd be an uneducated bio drone (whatever that is) if my sales were terrible and didnt care. They are not - I'm really pleased with my sales and don't work for Amazon. You get that? I'm happy with how my books have gone, never seen my sales counter reverse, don't get many returns, get a nice fat payment every month and never joined KDP Select. One happy author with 2 years experience. Sure some weeks can be slow but monthly averages are consistent and growing,

So frankly couldn't give a toss any longer if your books are not selling and you think it's all a capital crime. The more you rant the more you are making it quite clear to the group the real reason why you can't sell,...
guardian412

Posts: 54
Registered: 11/12/11
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 17, 2013 2:09 AM   in response to: bazmazuke in response to: bazmazuke
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Kid. English isn't my native language and at least I can speak in a different one other than my own. And not just in one. You're an undereducated biodrone who believe everything what he sees. And here, after your response you can see another nice example for the inbuilt KDP author and support conversation.

#1 - Oh, yeah, I'm one of the author with 10000+ sold books.
#2 - Yeah, I'll check your series definitely. Better, I'll order tons of your books, bla, bla, bla...

Typical inbuilt conversation. The problem is, no one ever heard about #1 outside of Amazon. Do you guys truly believe that everyone is so naive that beleive this little theater of yours?

"Amazon is a far larger site, and definitely uses more than one server. Just an example: It can take up to 72 hours for a newly registered domain name to propagate across the internet (even longer, in some cases)."

One or even trillion server won't make a 72 hours long delay in sales. I'm a computer expert, so try to figure out a different BS excuse kid. The problem is that these are the weakest excuses I've ever seen. Do you truly believe that no one knows anything about server latency and delays? There are latency, lag and delays in servers, yes. But not 24 hour and definitely not 72 hours. Banks are working with similar server architecture and they also have a close to instant update. So try to figure out a different BS answer, because I won't buy this; "the more server you have, the greater the delay will be, up to 72 hours".

"Aside from the above, does the name Amanda Hocking ring any bells? If not, you'd be one of the few writers who've never heard of her. She self-published on the KDP, became an internet sensation because she sold so many ebooks and made a decent gob of money, and was scooped up by a traditional publisher for a 3-book deal with a payout of $2 million."

The two other inbuilt authors? Of course I heard about them. No one heard about Hocking since she has signed and Howey is also not what he seems to be. Both authors are the typical all hype, zero background case. They'll be forgotten in the next two-three years (Actually many already forgotten about Hockley). But this is their purpose; to be the face of a company or a company product, Amazon KDP and the cheap books in this case. They're hyping a service with a minimal brand attached to them. That's all. If you ever worked with a multicorp, you know all these tricks. Accidentaly I worked with some in the past, so I also know how this works.

"You have no proof to support any of what you are saying - none at all.'"

No, the Feds are gathering that instead of me. That's why they're for. Do you believe that people will tolerate evident stealing and corporate manipulation? Think again. You're messing with the wrong guy this time, kid. If I or the other authors are wrong, nothing will happen. But the problem is, I'm rarely wrong in matters like this and others also see what I see. Some already alerted the Feds and many others are already considering it, because it's evident that Amazon is manipulating with all the sales (Be it Amazon KDP or Createspace). When these sort of delays are happening once or twice, it's a mistake. When it's happening over and over again in the last two years, you can say for sure that something is not right with the company.

P.S.: My books are available on 5 continents, 50 countries and via 150+ territorial retailers (Only 9 of them is Amazon.). But I have problem always with Amazon KDP and Createspace reports, but no one else. Why? Because something is not right with them. I never needed to write to any other retailers of mine, be it the tiniest retailer of the U.S. or India or the largest distributor of SE-Asia, because when a sale is happening, it's there. But here, even when customers are confirming the purchases the sale does not register at all. And of course Amazon comes with the BS answer, the customer is lying (Yes, even with the purchased books in their hands. And when you can prove it, they don't want to do anything after that.). So do you truly believe I'm just one unhappy author who is doing this because he doesn't have sales at all? Or I'm telling all this because I noticed something what you don't want to see, because a, you're working for them, or b, it's against your tiny little gray and naive world.
Bruce

Posts: 353
Registered: 10/22/12
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 17, 2013 3:13 AM   in response to: guardian412 in response to: guardian412
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Let me just point out that no one has a gun to your head forcing you to be here.
By all means you are free to take your billions of books in trillions of countries and go about your merry little way.
No one is buying the nonsense you're selling so the extremely long diatribes you're pumping out is a waste of your time and energy.
Personally I don't care if you write them as they are totally hilarious and I enjoy a good conspiracy theory.
I'm happy with my sales via Amazon and CreateSpace.
No I'm not selling thousands and thousands of units per month., but as a little side hobby for me its done very well...and I'm thrilled.
Press on.....:)
guardian412

Posts: 54
Registered: 11/12/11
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 17, 2013 3:28 AM   in response to: Bruce in response to: Bruce
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Sorry, but retreating is not in my volcabulary. And if a retailer is dishonest, I'll fight for my right. I won't quit and I warn as many people as possible. Maybe that's the American standard, to quit if you're facing with the tiniest challenge, but the country where I'm from, we press on and fight for our right, no matter the cost. You know, we still believe in good. If Amazon KDP or CS won't like this, that's not my problem. They shouldn't be dishonest, shouldn't manipulate sales and they wouldn't have any problem. And honestly I don't care that an undereducated low IQ bio-drone is believing me or not. That's why you're a blind, low IQ bio-drone after all. That's why you're a consumer drone, not a real thinking human. You believe everything what the media or companies are telling you. That's why you're there, where you're. Somewhere at the bottom of the hierarchy. And calling something as a conspiracy theory, or mocking me, because you don't like a sound of it, won't help against me either. You don't have to believe me. No one said you have to. If the F.B.I. believes me, that's more than enough to me. So, why should I care about your opinion? You're not the law. You're a no one. Cheers! :)
aerki

Posts: 103
Registered: 02/25/12
Re: Have your Amazon.com ebook sales suddenly stopped?
Posted: Aug 17, 2013 9:24 AM   in response to: 12lightz in response to: 12lightz
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Star Force by Aer-ki Jyr

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