Bookshelf | Reports | Community | KDP Select

Home » Amazon KDP Support » Publisher Support » Feedback

Thread: Amazon selling books but not reporting them as sold - how do I report this?


This question is answered. Helpful answers available: 1. Correct answers available: 1.

Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 16 - Pages: 2 [ Previous | 1 2 ] - Last Post: Nov 5, 2017 5:53 AM Last Post By: Notjohn Threads: [ Previous | Next ]
Tom D

Posts: 9
Registered: 08/11/17
Re: Amazon selling books but not reporting them as sold - how do I report this?
Posted: Nov 4, 2017 3:06 AM   in response to: Tom D in response to: Tom D
 
Click to report abuse...   Click to reply to this thread Reply
Many thanks to those of you who provided helpful suggestions and directions. I am happy to report that the KDP Help Form links began to work again mid-week and I am now in touch with KDP directly via email.

On the sub-issue of the actual problem that I wished to report to them, they agree there are one or two transactions which need investigation, which they have taken away to have a look at.
Notjohn

Posts: 23,018
Registered: 02/27/13
Re: Amazon selling books but not reporting them as sold - how do I report this?
Posted: Nov 5, 2017 5:53 AM   in response to: Tom D in response to: Tom D
 
Click to report abuse...   Click to reply to this thread Reply
As Donna tried to explain to you, it appears that you are using the wrong log-in address. So you don't see your sales report, and your emails are not accepted by the KDP Support email address.

(Don't trust KDP to publish a print edition. Don't trust CreateSpace to publish an ebook.)

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting

The blog:
http://notjohnkdp.blogspot.com
Legend
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums