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Thread: Unusual account activity


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Permlink Replies: 7 - Pages: 1 - Last Post: Nov 5, 2017 5:32 AM Last Post By: writerbn Threads: [ Previous | Next ]
Kim Knox

Posts: 5
Registered: 05/26/13
Unusual account activity
Posted: Nov 4, 2017 8:32 PM
 
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It looks as if I'm the target of a click farm, for what reason I don't know, and I'm going into full panic mode.
A number of my KU titles are increasing in 500s.
I've contacted Amazon, and I'm waiting on a reply.

Does anyone have any suggestions what else I can do?
Joseph M Erhardt

Posts: 4,458
Registered: 12/21/15
Re: Unusual account activity
Posted: Nov 4, 2017 8:52 PM   in response to: Kim Knox in response to: Kim Knox
 
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500 pages at a whack, or 500 positions in ranking at a whack?

500 pages wouldn't be out of line. Also, if memory serves--there is a pages-read ambiguous situation where the KDP process credits you an even 500 pages until they have the correct data. Someone else here may remember.
Kim Knox

Posts: 5
Registered: 05/26/13
Re: Unusual account activity
Posted: Nov 4, 2017 9:01 PM   in response to: Joseph M Erhardt in response to: Joseph M Erhardt
 
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500 pages at a time.
I hope you're right. Though a short story--30 pages--I uploaded today was just slapped with an even 500.

Most of my titles are short stories, and I'm averaging about 2/3k page reads in KU a day. The current total today is 20k page reads, hence my flailing.
thrasherll

Posts: 5,050
Registered: 06/27/12
Re: Unusual account activity
Posted: Nov 4, 2017 9:40 PM   in response to: Kim Knox in response to: Kim Knox
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Kim Knox wrote:
500 pages at a time.
I hope you're right. Though a short story--30 pages--I uploaded today was just slapped with an even 500.

Most of my titles are short stories, and I'm averaging about 2/3k page reads in KU a day. The current total today is 20k page reads, hence my flailing.

One possibiity is a book group reading one of your stories to discuss it. If they all have KU accounts they would download it for free. If I did the math right, 16 people reading it in one day would equal pretty close to 500 pages. And, of course, it could be 16 random people who just happened to hear about it. Did you do some advertising? Or are you the bestselling Kim Knox whose short stories I found? If so, that should explain why you're getting lots of pages read: free short stories by a good author.

L. L. Thrasher

Joseph M Erhardt

Posts: 4,458
Registered: 12/21/15
Re: Unusual account activity
Posted: Nov 4, 2017 9:42 PM   in response to: Kim Knox in response to: Kim Knox
 
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Here's the old thread:

https://kdp.amazon.com/community/thread.jspa?messageID=1340208

I find using google easier than the forum search mechanism; here's what I used for the google search:

500 pages site:kdp.amazon.com

Using the "site:" parm keeps the search to the kdp pages.
Kim Knox

Posts: 5
Registered: 05/26/13
Re: Unusual account activity
Posted: Nov 5, 2017 3:39 AM   in response to: thrasherll in response to: thrasherll
 
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Oh, if only that were the case, Thrasherll!

I think Joseph M Erhardt has it right. That my KU reads are being marked by a '500' placeholder for the true figures.
Kim Knox

Posts: 5
Registered: 05/26/13
Re: Unusual account activity
Posted: Nov 5, 2017 3:44 AM   in response to: Joseph M Erhardt in response to: Joseph M Erhardt
 
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I think this is the truth of it, Joseph M, the placeholder 500 for KU pages.

Amazon have got back saying there's no weirdness to my numbers. Which is a complete relief.

Scary stuff though, especially with their coming down on any strange pattern of sales...and then I see this huge conflation.

Thanks for your help :)
writerbn

Posts: 5,244
Registered: 05/12/12
Re: Unusual account activity
Posted: Nov 5, 2017 5:32 AM   in response to: Kim Knox in response to: Kim Knox
 
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Kim Knox wrote:
I think this is the truth of it, Joseph M, the placeholder 500 for KU pages.

Yes, Joseph is right. It happened to one of mine some time ago. They'll fix it eventually.

A few folks are reporting the glitch on other forums as well, so you're not alone.
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