Here is a mystery looking to be solved. My e-book showed consistent sales for the first few years, and there were a few royalty checks. After a reviewer posted a review asking, "Where has this book been all my life?" suddenly sales fall through the floor and I haven't received royalties ever since! I set up electronic deposit, still haven't received anything. Yet, on my book page, it shows sales????
Devra Ryker wrote:
Yet, on my book page, it shows sales????
What, exactly, are you referring to when you say "your book page"? The only thing that matters, as far as sales go, is the Reports link at the top of this page, under which you can find the "previous month" reports. That will tell you the sales and royalties owed.
I suppose it's possible that you made an error in entering your bank information, especially if you aren't located in the US. You can easily see if you have had payments made in your name by clicking on the Payments tab.
Seriously, Jeff Bezos has better things to do than cheat us on the occasional ebook sale.
(Don't trust KDP to publish a print edition. Don't trust CreateSpace to publish an ebook.)
It would be helpful if you explained what "book page" you're looking at. If you're talking about the book product page (where customers see it) no sales are shown there. Your book's rank among all other KDP books is shown, but the rank changes depending not just on whether your book sold but on how other people's books are selling. If people who had a lower rank than you sell more books than you do, your rank will go down. Likewise, if people who were selling lots of books stop selling any, your rank will go up.
If you're referring to a specific report, which one are you looking at?