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Thread: One of my three books is missing on my dashboard


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Permlink Replies: 5 - Pages: 1 - Last Post: Nov 9, 2017 2:22 AM Last Post By: Notjohn Threads: [ Previous | Next ]
Ben Marney

Posts: 1
Registered: 06/03/17
One of my three books is missing on my dashboard
Posted: Nov 8, 2017 6:53 AM
 
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Suddenly this morning, one of my three books is missing on my dashboard. It's still for sale on my product page and is listed as one of my titles on the report page, but missing on the dashboard.

Yesterday i sold 14 copies, but none so far today.

Any ideas of why it's suddenly missing?
David L Williams

Posts: 5
Registered: 09/19/17
Re: One of my three books is missing on my dashboard
Posted: Nov 8, 2017 7:59 AM   in response to: Ben Marney in response to: Ben Marney
 
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I am having the same issue. I had to contact Amazon and they are working on it.
tammy winstead

Posts: 9
Registered: 06/02/17
Re: One of my three books is missing on my dashboard
Posted: Nov 8, 2017 6:37 PM   in response to: Ben Marney in response to: Ben Marney
 
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One of my books is also missing...it was there earlier today and now it gone....
David L Williams

Posts: 5
Registered: 09/19/17
Re: One of my three books is missing on my dashboard
Posted: Nov 9, 2017 1:02 AM   in response to: tammy winstead in response to: tammy winstead
 
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Mine showed back up. Support did their job.
Tove Ford

Posts: 1
Registered: 11/14/16
Re: One of my three books is missing on my dashboard
Posted: Nov 9, 2017 2:09 AM   in response to: Ben Marney in response to: Ben Marney
 
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I'm having the same issue. Did you report this to Support, or did they resolve the problem on their own?
Notjohn

Posts: 22,982
Registered: 02/27/13
Re: One of my three books is missing on my dashboard
Posted: Nov 9, 2017 2:22 AM   in response to: Ben Marney in response to: Ben Marney
 
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If you can see it on the Reports page (especially the month-to-date report), I wouldn't worry about it. There is clearly a glitch. I think that yesterday someone reported this phenom, so it appears to have affected many people.

(Don't trust KDP to publish a print edition. Don't trust CreateSpace to publish an ebook.)

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting

The blog:
http://notjohnkdp.blogspot.com
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