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Thread: Why is an older version of the book downloading instead of latest version?


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Permlink Replies: 3 - Pages: 1 - Last Post: Nov 9, 2017 2:20 PM Last Post By: Cara E Mullaney
Cara E Mullaney

Posts: 3
Registered: 07/16/17
Why is an older version of the book downloading instead of latest version?
Posted: Nov 9, 2017 1:21 PM
 
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I have updated my ebook a few times since it first was published on Amazon, yet it appears readers currently downloading my book are getting the original version instead of the latest version. Anyone give me any ideas why this is happening?
Donna St Felix

Posts: 5,427
Registered: 09/18/13
Re: Why is an older version of the book downloading instead of latest version?
Posted: Nov 9, 2017 2:01 PM   in response to: Cara E Mullaney in response to: Cara E Mullaney
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Cara E Mullaney wrote:
I have updated my ebook a few times since it first was published on Amazon, yet it appears readers currently downloading my book are getting the original version instead of the latest version. Anyone give me any ideas why this is happening?

You have to ask them to FORCE the newest version to you.
Use the 'contact us' link below.
Donna St Felix

Posts: 5,427
Registered: 09/18/13
Re: Why is an older version of the book downloading instead of latest version?
Posted: Nov 9, 2017 2:02 PM   in response to: Cara E Mullaney in response to: Cara E Mullaney
 
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Cara E Mullaney wrote:
I have updated my ebook a few times since it first was published on Amazon, yet it appears readers currently downloading my book are getting the original version instead of the latest version. Anyone give me any ideas why this is happening?

That would be a question for Customer Service.
However, did you click on PUBLISH after you uploaded any changes?
You yourself, have to ask them to FORCE the newest version to you if YOU are having a problem.
Use the 'contact us' link below.
Cara E Mullaney

Posts: 3
Registered: 07/16/17
Re: Why is an older version of the book downloading instead of latest version?
Posted: Nov 9, 2017 2:20 PM   in response to: Donna St Felix in response to: Donna St Felix
 
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Hi yes changes were published. I will contact customer services.
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