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Thread: Shutting Down


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Permlink Replies: 5 - Pages: 1 - Last Post: Jan 14, 2018 1:41 PM Last Post By: Duane Dingle
Art Saguinsin

Posts: 6
Registered: 08/02/13
Shutting Down
Posted: Nov 23, 2017 5:44 PM
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HI,

BECAUSE THE LONG STANDING AND UNRESOLVED ISSUE ABOUT MY UNPAID ROYALTY WHICH HAS NOT BEEN PAID SINCE SEPT 2014 TO DATE IS CLOUDED BY SUBSEQUENT UNCERTAIN AND MISDIRECTED REPLIES BY DIFFERENT PERSONS FROM THE SUPPORT TEAM, I HAVE OPTED TO DELETE ALL MY TITLES AND WAIT FOR THEM TO GRANT MY REQUEST FOR PAYMENT.

THANK YOU.

Salamander Mall...

Posts: 885
Registered: 10/16/17
Re: Shutting Down
Posted: Nov 23, 2017 6:16 PM   in response to: Art Saguinsin in response to: Art Saguinsin
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Why tell the Forum? Pretty sure no one here cares as they have their own cataclysmic petty issues to deal with.
Donna St Felix

Posts: 6,128
Registered: 09/18/13
Re: Shutting Down
Posted: Nov 23, 2017 7:37 PM   in response to: Art Saguinsin in response to: Art Saguinsin
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Art Saguinsin wrote:
BECAUSE THE LONG STANDING AND UNRESOLVED ISSUE ABOUT MY UNPAID ROYALTY WHICH HAS NOT BEEN PAID SINCE SEPT 2014 TO DATE IS CLOUDED BY SUBSEQUENT UNCERTAIN AND MISDIRECTED REPLIES BY DIFFERENT PERSONS FROM THE SUPPORT TEAM, I HAVE OPTED TO DELETE ALL MY TITLES AND WAIT FOR THEM TO GRANT MY REQUEST FOR PAYMENT.

Why don't you tell us what the problem is and see if we can advise you.
(Please don't use all caps if you do so.)
Art Saguinsin

Posts: 6
Registered: 08/02/13
Re: Shutting Down
Posted: Nov 28, 2017 12:27 AM   in response to: Donna St Felix in response to: Donna St Felix
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I am sorry for writing it in caps because I am having a hard time reading in front of my lap top. It's blurred . Perhaps, I just need an adjustment with my reading glass.
my actual issue is:
1. I have an accumulated earnings or royalty since Sept 2014 to date of more than $500. I t, was confirmed by a certain Vinothini from the Support team, Now, when I asked to issue a check,
I just received the amount of $304.78 in check. Also, I can't deposit and encash this amount because the bank here does not accept $ check lower than 500 if you don;t have a $ account.
That's why in the previous payment of checks I told the AP team not to issue payment until my royalty reaches $500 or more. Now, it has reached $500 or more, I just received the lesser amount.

2. I am asking the AP team to issue me the check worth $500 or more as first quoted by a support team Vinothini, but until now,despite the many request messages I've sent to them, only promises are also then replied to me with uncertainty as when to this issue be resolved.
ngs.
3. In addition, according to a certain support team, Azar there was a check encashed amounting to $123.00 and I was surprised hearing that message because I had advised previously the AP team to cancel the two checks I first received from them because they could not be accepted by the bank. How could encashment happen here when the checks are not honored when they are not deposited?

4. Because the aforementioned issues are still hanging or un resolved I've opted to delete or remove all my live titles until such issues are resolved to avoid further problems for my
earnings
ngs

Edited by: Art Saguinsin on Nov 28, 2017 12:27 AM
Donna St Felix

Posts: 6,128
Registered: 09/18/13
Re: Shutting Down
Posted: Nov 28, 2017 12:41 AM   in response to: Art Saguinsin in response to: Art Saguinsin
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Art Saguinsin wrote:
my actual issue is:
1. I have an accumulated earnings or royalty since Sept 2014 to date of more than $500. I t, was confirmed by a certain Vinothini from the Support team, Now, when I asked to issue a check,
I just received the amount of $304.78 in check. Also, I can't deposit and encash this amount because the bank here does not accept $ check lower than 500 if you don't have a $ account.

Is there other banks in your area where you can open an account?

That's why in the previous payment of checks I told the AP team not to issue payment until my royalty reaches $500 or more. Now, it has reached $500 or more, I just received the lesser amount.

That would be because they have on file that they had sent you previous funds (noted below).

2. I am asking the AP team to issue me the check worth $500 or more as first quoted by a support team Vinothini, but until now, despite the many request messages I've sent to them, only promises are also then replied to me with uncertainty as when to this issue be resolved.

As they have on file the payments to you, about all you can do is see if you can cash all the checks they sent elsewhere, or get them to void all checks and issue a new one for the larger amount. If you cannot find a bank that requires a lower amount, you might want to look at opening an account at Payoneer.com

3. In addition, according to a certain support team, Azar there was a check encashed amounting to $123.00 and I was surprised hearing that message because I had advised previously the AP team to cancel the two checks I first received from them because they could not be accepted by the bank. How could encashment happen here when the checks are not honored when they are not deposited?

You might want to ask when it was cashed and the code (information) for where it was cashed at. Always reply to their messages. Don't start new threads to them.

4. Because the aforementioned issues are still hanging or unresolved I've opted to delete or remove all my live titles until such issues are resolved to avoid further problems for my earnings.

Check your Bookshelf and do a screen capture of what is there concerning all payments and money owed.
Duane Dingle

Posts: 129
Registered: 06/04/14
Re: Shutting Down
Posted: Nov 30, 2017 6:48 AM   in response to: Art Saguinsin in response to: Art Saguinsin
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I'm guessing here because the several points you listed stated seemed to leave out a couple of very important details.

If you are outside the united states (first assumption) and your bank will not accept a US check (second assumption) for under $500 dollars, then I would suggest you change banks as that sounds like a crazy policy.

And...if you are outside the US, then you should go forward and get your tax treaty EIN number, if your country has a tax treaty agreement in place with the US, as it seems you are having revenues deducted from you $500 for US taxes, and if that is the case, then you should have your check-cutting point set to the amount where your revenues minus your tax holdings equals $500.00.
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