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Thread: KDP reports are experiencing issues


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Permlink Replies: 73 - Pages: 5 [ Previous | 1 2 3 4 5 ] - Last Post: Jan 8, 2018 6:20 AM Last Post By: Jessika Brown
scooter4347

Posts: 18
Registered: 04/29/12
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 11:28 PM   in response to: webfix3 in response to: webfix3
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This evening the "KDP reports are experiencing issues" message disappeared from my reports page. We shall see how quickly we return to normal.
Donna St Felix

Posts: 6,083
Registered: 09/18/13
Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 2:26 AM   in response to: scooter4347 in response to: scooter4347
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scooter4347 wrote:
This evening the "KDP reports are experiencing issues" message disappeared from my reports page. We shall see how quickly we return to normal.

So far no change in my reports.
Thomas Schwab

Posts: 2
Registered: 09/16/13
Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 3:48 AM   in response to: webfix3 in response to: webfix3
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Message disappeared. (Thank you.)
Michelle Serniuk

Posts: 18
Registered: 05/13/17
Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 4:19 AM   in response to: Julie Metros in response to: Julie Metros
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Hi Julie,

I too searched my book and found it on a site that offered a free download. There were thousands of books on this site. I clicked the button on the site that read "Read on computer" and my complete book popped up as an epub file. They asked for NO cc#, and I have anti-malware on my MAC, and no bad files were downloaded. I have a few writer friends that are published traditionally, and their books were on this site as well. I contacted my friends, and they told me that they use to go after these sites but as soon as one was taken down ten more popped up. They said it was a losing battle.

This is a conspiracy theory but one I seriously consider....I have twelve books published under a pen name, but only two were on this illegal site. The two on this site were the only two I took out of KDP select and uploaded to KOBO and NOOK. I have since taken them down and put them back in KDP select, but I can't help but think it is a strange coincidence.

I figured if my writer friends making six figures aren't worried about it, neither will I with my measly couple hundred dollars a month :)

Happy Writing and Much success,

Michelle
webfix3

Posts: 434
Registered: 04/25/12
Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 5:03 AM   in response to: Thomas Schwab in response to: Thomas Schwab
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The message has disappeared from my screen too, although as yet no updates in the Earnings amount.
eddiej@us.ibm.com

Posts: 8
Registered: 09/22/10
Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 5:41 AM   in response to: Donna St Felix in response to: Donna St Felix
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Same here. Message gone. No change in the number of pages read or copies sold from what was previously reported. I can only conclude that any previously missing sales and pages read are gone for good.
Claes Gyldenmark

Posts: 1
Registered: 08/17/17
Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 6:15 AM   in response to: eddiej@us.ibm.com in response to: eddiej@us.ibm.com
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Same here. Tons of page reads missing for me (once more). But I will just accept it and I suggest you do too. In the past I made a big deal out of these things, but after wasting my time with canned responses I have come to realize that this is the way things work around here. Everything is perfect as usual.
Salamander Mall...

Posts: 866
Registered: 10/16/17
Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 6:30 AM   in response to: eddiej@us.ibm.com in response to: eddiej@us.ibm.com
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eddiej@us.ibm.com wrote:
Same here. Message gone. No change in the number of pages read or copies sold from what was previously reported. I can only conclude that any previously missing sales and pages read are gone for good.

Or they were never there.
acornwriter

Posts: 1,994
Registered: 07/21/10
Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 8:47 AM   in response to: Michelle Serniuk in response to: Michelle Serniuk
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I put all my books up on multiple sites that were not DRM protected, like Amazon is. I know Amazon can be cracked too but...

A few years ago, I broke down and joined Select. My newer books that were not put up at the other sites, don't seem to be getting snitched.
Michelle Serniuk

Posts: 18
Registered: 05/13/17
Re: KDP reports are experiencing issues
Posted: Dec 15, 2017 4:01 AM   in response to: acornwriter in response to: acornwriter
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Hello acornwriter,

Good to hear. It's possible that there is some correlation but either way, I have no intention of taking any of my books out of KDP select since financially it has been the better choice for me.

Enjoy the day!
Michelle
jm14

Posts: 2,651
Registered: 10/06/11
Re: KDP reports are experiencing issues
Posted: Dec 16, 2017 11:30 AM   in response to: Salamander Mall... in response to: Salamander Mall...
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Salamander Mallory wrote:
eddiej@us.ibm.com wrote:
Same here. Message gone. No change in the number of pages read or copies sold from what was previously reported. I can only conclude that any previously missing sales and pages read are gone for good.

Or they were never there.

^^^^^^^^^^^^^^^^^^^^^^^^^ This.
RAY BOXALL

Posts: 1
Registered: 04/20/16
Re: KDP reports are experiencing issues
Posted: Dec 17, 2017 2:27 PM   in response to: webfix3 in response to: webfix3
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Since Amazon started its revamp on Nov. 4th My sales seem to have stopped (I have 8 novels on Amazon). Clicks onto my ads are down by 90%, even though I have slowly increased the total number of adverts from around 20 to just over 50- many of which are copies of earlier successful adverts. Like others, my main concern is whether the missing customers will be credited. It is difficult to run ad campaigns in a vacuum!- and I cannot believe 99.99% of Amazon's customers collectively decided to boycott me so abruptly!
edmund batara

Posts: 15
Registered: 09/04/17
Re: KDP reports are experiencing issues
Posted: Dec 17, 2017 4:37 PM   in response to: webfix3 in response to: webfix3
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The November 2017 royalty report is in. I did notice that the actual royalties are a bit higher than I estimated. It appears that some marketplace reports were indeed delayed and my sales now reflected them, Amazon India in particular.
Jessika Brown

Posts: 3
Registered: 02/06/15
Re: KDP reports are experiencing issues
Posted: Jan 7, 2018 5:10 PM   in response to: scooter4347 in response to: scooter4347
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Is there still a problem with this? I put my book on sale a few days ago and saw sales straight away, now nothing.
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