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Thread: 6 chapter of my unpublished book are desclosed by Amazom


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Ana RRA

Posts: 8
Registered: 12/09/17
6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 10:43 AM
 
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1. Who can help with this please ASAP?
2nd question, is it better CreateSpace for print book process and quality?

Details about the current issue:
It is about a matter that is very important and urgent for me. I am in shock that Amazon discloses 6 chapters of my manuscript as print book options, REGARDLESS that you have not yet approve my submitted print book. This disclosing affect me enormous. I request Amazon please to correct that and avoid that anyone see the file until you approve my book and with the properly print-format (spacing) only the first pages should be see as "introduction" But it should NOT revel 6 chapters at all.

See annexed print-screen pic.

At this point Amazon should only offer information about my Ebook and nothing in the print one since You have not approve. PLEASE

NOTE:Also I am still waiting that Amazon kdp approves my summit ed files for the print book version.

Thanks you for giving the priority that it need and resolve this issue.

Please could you provide a phone number where I can contact you, tired of frustrations a trhougth the system I do not get solution.
Ana

Donna St Felix

Posts: 6,130
Registered: 09/18/13
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 10:57 AM   in response to: Ana RRA in response to: Ana RRA
 
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Keep in mind that every time you go into your book and make any changes, it increases the Look Inside of your book.
Contact Customer Service below at 'Contact Us' and ask them to lower the pages that can be seen. Usually, it is 10% but you can request less.
Donna St Felix

Posts: 6,130
Registered: 09/18/13
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 10:58 AM   in response to: Ana RRA in response to: Ana RRA
 
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More: Yes CreateSpace is better. The other option (at the Kindle site) is a beta program.
Ana RRA

Posts: 8
Registered: 12/09/17
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 11:09 AM   in response to: Donna St Felix in response to: Donna St Felix
 
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It does not make sence. In the print copy option should not be show anything. NO AVAILABLE. The EBOOK option shows less pages, less chapters, this ebook does not look too bad but it should be nothing in the PRINT VERSION the book is not approved by Amazon team yet. I sumitted it last week by it is still in REVIEW status so why they disclosed 6 chapters.

Please help me, Thank you. I am tired of sending email without a solution.
Ana
Donna St Felix

Posts: 6,130
Registered: 09/18/13
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 11:33 AM   in response to: Ana RRA in response to: Ana RRA
 
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Ana RRA wrote:
It does not make sence. In the print copy option should not be show anything. NO AVAILABLE. The EBOOK option shows less pages, less chapters, this ebook does not look too bad but it should be nothing in the PRINT VERSION the book is not approved by Amazon team yet. I sumitted it last week by it is still in REVIEW status so why they disclosed 6 chapters.

Please help me, Thank you. I am tired of sending email without a solution.


If you published at CreateSpace, that is where your paperback Bookshelf is.
If you published at the Kindle site for your paperback last week, it may be that the system (with all of its current problems) isn't registering it as live but it is live.

Who are you sending 'emails' too? The only way to contact the correct support dept is below at Contact Us.
Ana RRA

Posts: 8
Registered: 12/09/17
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 12:45 PM   in response to: Donna St Felix in response to: Donna St Felix
 
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more fustration, my print book format is not yet approve anywhere, REASON why I do not undertand how Amazon shows 6 chapters of by book under the option of Print Version book.

On the other hand, CrreateSpace CAN NOT do anything since they explined thatt I can not do the process with them since the ISBN number is looked by AMAZON for the print version.

I see that none one has a clue how all this append and how the process works and neither how the two companies, both own by same Amazon, works
cdalebrittain

Posts: 11,591
Registered: 03/05/11
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 1:08 PM   in response to: Ana RRA in response to: Ana RRA
 
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If your print book is not approved, where, exactly, are you seeing the 6 chapters? This is unclear to other forum members.

You can abandon the KDP-print version of your book and start over at CreateSpace. Delete or unpublish the KDP-print version. You'll need a new ISBN, but you can get it free at CreateSpace.

If your book is in English, I hope you have had it edited by a native speaker.

You need to contact Amazon directly with your questions, because I'm afraid there is no one here but other authors. Good luck!
Emily Veinglory

Posts: 3,577
Registered: 04/25/13
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 1:43 PM   in response to: Ana RRA in response to: Ana RRA
 
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There is a good chance we could answer your questions if we understood them, I suggest posting just one question per thread and stating clearly the book format, stage and exactly what is giving you trouble including what you expected to happen and what actually happened..
Ana RRA

Posts: 8
Registered: 12/09/17
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 5:37 PM   in response to: cdalebrittain in response to: cdalebrittain
 
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There is the 6 chapters disclosed, UD web-store

https://www.amazon.com/Journey-Blind-Angel-Ana-Rra/dp/1775025411/ref=sr_1_1?s=books&ie=UTF8&qid=1513030428&sr=1-1&keywords=the+journey+of+the+blind+angel

the problem is extended in all the amazon worldwide web-stores, the US disclosed 6 chapters the Canada one is asking 35 dollars and they have been playing with me that they can not fixt it since it is a US com problem and US told me that no, my account is under Canada
NO one take responsibility of this unacceptable problem. No one should be offed my hardprint book. since I did not give permision neither the files I sent are not aproved, still under Review status. Such nighmare

I bout all my ISBN in CAnada in my own way. So I need my ISBN to be released by Amazon since this nightmare is growing and growing.
2
Ana RRA

Posts: 8
Registered: 12/09/17
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 5:38 PM   in response to: Emily Veinglory in response to: Emily Veinglory
 
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There is the 6 chapters disclosed, UD web-store

https://www.amazon.com/Journey-Blind-Angel-Ana-Rra/dp/1775025411/ref=sr_1_1?s=books&ie=UTF8&qid=1513030428&sr=1-1&keywords=the+journey+of+the+blind+angel

the problem is extended in all the amazon worldwide web-stores, the US disclosed 6 chapters the Canada one is asking 35 dollars and they have been playing with me that they can not fixt it since it is a US com problem and US told me that no, my account is under Canada
NO one take responsibility of this unacceptable problem. No one should be offed my hardprint book. since I did not give permision neither the files I sent are not aproved, still under Review status. Such nighmare

I bout all my ISBN in CAnada in my own way. So I need my ISBN to be released by Amazon since this nightmare is growing and growing.
2
Ana RRA

Posts: 8
Registered: 12/09/17
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 11, 2017 5:40 PM   in response to: cdalebrittain in response to: cdalebrittain
 
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There is the 6 chapters disclosed, UD web-store

https://www.amazon.com/Journey-Blind-Angel-Ana-Rra/dp/1775025411/ref=sr_1_1?s=books&ie=UTF8&qid=1513030428&sr=1-1&keywords=the+journey+of+the+blind+angel

the problem is extended in all the amazon worldwide web-stores, the US disclosed 6 chapters the Canada one is asking 35 dollars and they have been playing with me that they can not fixt it since it is a US com problem and US told me that no, my account is under Canada
NO one take responsibility of this unacceptable problem. No one should be offed my hardprint book. since I did not give permision neither the files I sent are not aproved, still under Review status. Such nighmare

I bout all my ISBN in CAnada in my own way. So I need my ISBN to be released by Amazon since this nightmare is growing and growing.
2
Ana RRA

Posts: 8
Registered: 12/09/17
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 12, 2017 1:38 AM   in response to: Ana RRA in response to: Ana RRA
 
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For a better understanding here is a video of the issue and why I see there is copyright infringement

https://www.youtube.com/watch?v=355YzPPn5KU&t=70s

I do want to get a solution done about the issue

Thank you for sharing your experience and knowledge

Ana RRA,
Notjohn

Posts: 23,799
Registered: 02/27/13
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 12, 2017 5:51 AM   in response to: Emily Veinglory in response to: Emily Veinglory
 
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Beautifully said, Emily! If only we understood them....

If the poster can see a print edition, and there is a six-chapter Look Inside sample, then it must have been published. In my experience, Amazon publishes anything unless it is rejected for one or another reason. There's no approval process for print editions, is there? I've never once had an ebook "approved." For paperback, I use CreateSpace, and there is indeed a positive approval on the CS platform. But it's merely an automatic check that everything is working as it should, or that if something is wrong (images of less than 300 dpi), that I am happy with it.

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting

The blog:
http://notjohnkdp.blogspot.com
Notjohn

Posts: 23,799
Registered: 02/27/13
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 12, 2017 5:56 AM   in response to: Ana RRA in response to: Ana RRA
 
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Ana, your book has been published. If all chapters are about the same length, I would expect to see three chapters up there, though they might not be chapters one-three. All you have to do is use the Contact Us option, below right, and ask Support to reduce the Look Inside sample to 10 percent of the book, or 5 percent if you want.

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting

The blog:
http://notjohnkdp.blogspot.com
cdalebrittain

Posts: 11,591
Registered: 03/05/11
Re: 6 chapter of my unpublished book are desclosed by Amazom
Posted: Dec 12, 2017 7:05 AM   in response to: Ana RRA in response to: Ana RRA
 
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Your print book is for sale. The link you provide takes one straight to it.

The Look Inside, however, is not of the print book. It is the LI of the ebook. Right up at the top, if you click your link, you will see Amazon saying, "This is the Look Inside for the ebook because the print Look Inside is not yet available."

As NotJohn says, if you think more than 10% of the book is showing, then contact Amazon directly and ask them to reduce the amount shown. No one is infringing your copyright.
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