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Thread: Re: KDP reports are experiencing issues


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Permlink Replies: 11 - Pages: 1 - Last Post: Dec 14, 2017 8:28 PM Last Post By: Donna St Felix Threads: [ Previous | Next ]
B Beattie

Posts: 5
Registered: 06/23/17
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 3:23 AM
 
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Is anyone still experiencing issues with the KDP Reports?
Donna St Felix

Posts: 6,064
Registered: 09/18/13
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 3:29 AM   in response to: B Beattie in response to: B Beattie
 
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B Beattie wrote:
Is anyone still experiencing issues with the KDP Reports?

Yes.
B Beattie

Posts: 5
Registered: 06/23/17
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 8:55 AM   in response to: Donna St Felix in response to: Donna St Felix
 
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This is absolutely ridiculous.. I'm getting fed up now!
Salamander Mall...

Posts: 838
Registered: 10/16/17
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 9:03 AM   in response to: B Beattie in response to: B Beattie
 
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B Beattie wrote:
... I'm getting fed up now!

Yes, I felt a disturbance in the Force.
Cherie Mitchell

Posts: 7
Registered: 04/19/14
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 10:43 AM   in response to: B Beattie in response to: B Beattie
 
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It's beyond frustrating. I had a free book day yesterday, complete with both paid and unpaid promotions on different sites to advertise it. According to the reports, 16 books were downloaded. which is ridiculous considering the genre and my usual response to free days. Do I believe those stats, making that day and that book my worst free day ever? Or were a ton of other books downloaded and not recorded on my report? Who knows - there is no communication from the powers that be. Amazon appears to be going out of its way to make itself an unappealing sales platform.
B Beattie

Posts: 5
Registered: 06/23/17
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 4:20 PM   in response to: B Beattie in response to: B Beattie
 
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Amazon you should be responding to the above issue! We are all frustrated and yet you have conveniently ignored resolving the matter!
Josh Perez

Posts: 2
Registered: 09/29/16
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 6:30 PM   in response to: B Beattie in response to: B Beattie
 
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Yes, and I'm a little irked becaus3 of it. But it is what it is...just have to wait it out, I think. 😕
Robert Glen Coc...

Posts: 2
Registered: 08/20/17
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 10:27 PM   in response to: B Beattie in response to: B Beattie
 
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Yes.
Robert Glen Coc...

Posts: 2
Registered: 08/20/17
Re: KDP reports are experiencing issues
Posted: Dec 13, 2017 10:33 PM   in response to: Robert Glen Coc... in response to: Robert Glen Coc...
 
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Oh now the KDP warning just flipped off.
B Beattie

Posts: 5
Registered: 06/23/17
Re: Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 2:34 PM   in response to: B Beattie in response to: B Beattie
 
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It seems to be up and running again..
eddiej@us.ibm.com

Posts: 8
Registered: 09/22/10
Re: Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 8:25 PM   in response to: B Beattie in response to: B Beattie
 
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Message gone, sales and pages read still seem off. We have books doing pretty well in sales ranking but show little or no sales or pages read. For the month to date compared to November sales and "pages read" the totals are half of last month. Of course no way to actually see what Amazon is counting, so who knows if the reporting is accurate?
Donna St Felix

Posts: 6,064
Registered: 09/18/13
Re: Re: KDP reports are experiencing issues
Posted: Dec 14, 2017 8:28 PM   in response to: eddiej@us.ibm.com in response to: eddiej@us.ibm.com
 
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eddiej@us.ibm.com wrote:
Message gone, sales and pages read still seem off. We have books doing pretty well in sales ranking but show little or no sales or pages read. For the month to date compared to November sales and "pages read" the totals are half of last month. Of course no way to actually see what Amazon is counting, so who knows if the reporting is accurate?

Only the Zon knows and they are not saying.
I figure they'll have it sorted out by the end of the month.
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