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Thread: Anyone else not getting accurate/consistent KENP reports?


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Jean Jones

Posts: 6
Registered: 12/29/17
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 10:43 AM   in response to: colin in response to: colin
 
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That is true however I had reads for December and now they have disappeared and my KENP dropped from 713 plus thousand to 39,300. This is a little ridiculous and Amazon won't respond.
writerbn

Posts: 5,810
Registered: 05/12/12
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 10:56 AM   in response to: colin in response to: colin
 
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colin wrote:
But the roylaties im talking about are the KENP, which is the ~0.5 cents. And of course they can only read it by borrowing, but you DO get paid for page reads.

You asked: Why would books being borrowed affect pages being read? Mine are in KDP so people can rent them through KU, so why would they need to be borrowed?

I answered: Nobody can read the book in Kay Yu if they haven't borrowed it first.

Now I'm confused. What, exactly, is your question?
colin

Posts: 12
Registered: 01/05/18
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 11:04 AM   in response to: writerbn in response to: writerbn
 
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But the thing is they have borrowed it. So why arent the pages showing up?
Donna St Felix

Posts: 6,355
Registered: 09/18/13
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 1:08 PM   in response to: colin in response to: colin
 
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colin wrote:
But the thing is they have borrowed it. So why arent the pages showing up?

Kindle Unlimited (pages read) is a program where the customer pays $9.99 a month to read books.
This is not a 'borrow'. Pages read is under the KU (Kindle Unlimited) program.
cdalebrittain

Posts: 11,824
Registered: 03/05/11
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 2:21 PM   in response to: colin in response to: colin
 
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colin wrote:
But the thing is they have borrowed it. So why arent the pages showing up?

If someone downloads your book through KU (whether or not you call it a borrow, I would myself), there's no indication of it in the Reports. There's nothing that shows up in Reports until they start reading the KU book, which they may not do for a while if they have 10 borrowed at a time (which they are allowed).
Boblo

Posts: 3
Registered: 01/10/18
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 3:48 PM   in response to: Donna St Felix in response to: Donna St Felix
 
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Yeh but I have no issue with that. I’m not worried about my rank, or how many borrows I have. I’m worried about how many pages are being read, because I know for a fact that my book is getting downloaded and read by friends and family who have KU. So they should be showing up, correct?
Mrs Julia Evans

Posts: 892
Registered: 05/22/16
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 4:16 PM   in response to: Jean Jones in response to: Jean Jones
 
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Jean Jones wrote:
That is true however I had reads for December and now they have disappeared and my KENP dropped from 713 plus thousand to 39,300. This is a little ridiculous and Amazon won't respond.

Jean,

On your other thread, you stated you were new to this, and your start date is the end of December.

I'm just wondering how new you are and how many books you have available, because 713,000 is a ridiculously high figure for a newbie. In fact 39K is high for a newbie, especially one with only a few books.

In fact 713k would put you VERY high up the pecking order on kdp if that was actually the case.

J
Boblo

Posts: 3
Registered: 01/10/18
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 4:23 PM   in response to: Jean Jones in response to: Jean Jones
 
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Hey do you have an email I can contact you through?
Mrs Julia Evans

Posts: 892
Registered: 05/22/16
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 4:40 PM   in response to: Boblo in response to: Boblo
 
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Boblo wrote:
Hey do you have an email I can contact you through?

Posting email addresses and personal details is not permitted and would be extremely risky on an open forum even if it was.
Boblo

Posts: 3
Registered: 01/10/18
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 4:55 PM   in response to: Mrs Julia Evans in response to: Mrs Julia Evans
 
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Is there some sort of private messaging system that I'm unaware of?
Mrs Julia Evans

Posts: 892
Registered: 05/22/16
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 13, 2018 5:10 PM   in response to: Boblo in response to: Boblo
 
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Boblo wrote:
Is there some sort of private messaging system that I'm unaware of?

Afraid not. This is a public community, and as you will have spotted, it's often overrun by spammers.

Not the safest place to post any private information.

J
Rhonda

Posts: 4
Registered: 12/17/17
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 20, 2018 2:36 PM   in response to: colin in response to: colin
 
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A friend of mine read a few pages of mine too around the 7th or 8th of January and it's not showing. She told me she did, and what she read she wants to read more. But could not pull up the whole content of my book only a few pages.
L M Gabriel

Posts: 293
Registered: 08/22/13
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 21, 2018 4:04 AM   in response to: Rhonda in response to: Rhonda
 
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What do you mean by that? Was she reading the free sample or did the download not work properly? To get pages read in KENP your book needs to be borrowed by someone who subscribes to kindle unlimited. Samples don't count nor do bought books.
colin

Posts: 12
Registered: 01/05/18
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 21, 2018 7:35 PM   in response to: L M Gabriel in response to: L M Gabriel
 
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I had the same issue. A few friends/family members as well as myself (we ALL have KU) downloaded a book and I haven't gotten and KENP reads from them. I had a zero day on the 7th, then the 8th and 9th were both fine, then since the 10th, not a SINGLE read, when I use myself and other people to test it. It is a glitch it seems, and it is really making me mad. I should be getting KENP read but I'm not. It's not a guessing game on whether people are reading my books when I know for a fact that a few are. It's not a question on whether they are free samples or if they bought it, because I know they're all borrowed through Kindle Unlimited. Yet I am still undoubtedly getting absolutely no pages reported.
Donna St Felix

Posts: 6,355
Registered: 09/18/13
Re: Anyone else not getting accurate/consistent KENP reports?
Posted: Jan 21, 2018 8:56 PM   in response to: colin in response to: colin
 
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colin wrote:
I had the same issue. A few friends/family members as well as myself (we ALL have KU) downloaded a book and I haven't gotten and KENP reads from them. I had a zero day on the 7th, then the 8th and 9th were both fine, then since the 10th, not a SINGLE read, when I use myself and other people to test it. It is a glitch it seems, and it is really making me mad. I should be getting KENP read but I'm not. It's not a guessing game on whether people are reading my books when I know for a fact that a few are. It's not a question on whether they are free samples or if they bought it, because I know they're all borrowed through Kindle Unlimited. Yet I am still undoubtedly getting absolutely no pages reported.

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