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Thread: Sale but no royalties


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Permlink Replies: 2 - Pages: 1 - Last Post: Jan 29, 2018 11:02 AM Last Post By: david lees Threads: [ Previous | Next ]
david lees

Posts: 4
Registered: 01/03/18
Sale but no royalties
Posted: Jan 29, 2018 10:33 AM
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I've published my novel a couple of weeks ago. Yesterday I had an ebook order appeared but there's no increase in my royalties for any region. Does it usually take a while for royalties to appear?
As I've only sold 6 books prior to yesterday I know exactly what my royalties were. My novel is priced at $2.99 and £1.99 (uk) and I'm not on kdp select if that makes a difference.
cdalebrittain

Posts: 11,832
Registered: 03/05/11
Re: Sale but no royalties
Posted: Jan 29, 2018 10:51 AM   in response to: david lees in response to: david lees
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Orders are orders. They do not become sales until the credit card clears, which (for an ebook) usually happens within a day, but can take longer, especially for overseas sales, and especially on weekends. Only completed sales result in royalties appearing below the graph.

It's also possible that you did sell a book, but at the same time an earlier sale was returned. Your month-to-date report (look above the graph) will show this if so.

Read the thread on the General Questions forum, "Know your Reports & Sales." It will help you.
david lees

Posts: 4
Registered: 01/03/18
Re: Sale but no royalties
Posted: Jan 29, 2018 11:02 AM   in response to: cdalebrittain in response to: cdalebrittain
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Just looked on my month to date and it doesn't report any returns. It still says 5 ebook sales (my sixth was a paperback) so you're probably right that it's waiting for a credit card to clear. I know when my Mum bought a copy it appeared almost instantly on royalties which is why I presumed it would do again. So maybe it's my first overseas sale, which is quite exciting in itself.
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