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Thread: How to uniquely identify a sale so I can give access to video content?


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Steven C Shaffer

Posts: 6
Registered: 05/19/13
How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 5:18 AM
 
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Hi all -- I would like to enable purchasers to be able to access some video content once they buy my book. Is there any way that Amazon allows access to order numbers or any other unique identifier that I could load into a database to allow book purchasers to enter to unlock the extra content?

I can't be the first person to think of this :-/

Thanks for any help!

Steve Shaffer
tanzzee

Posts: 162
Registered: 01/06/12
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 6:03 AM   in response to: Steven C Shaffer in response to: Steven C Shaffer
 
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Amazon does not provide information on who bought your book. Your best course of action is to provide that information within the book itself. I provide links to my website, mailing list etc., so it's a simple enough process.
Steven C Shaffer

Posts: 6
Registered: 05/19/13
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 6:38 AM   in response to: tanzzee in response to: tanzzee
 
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The problem with a static link or something like that is that it's easy to publish it outside of the book itself and impossible to put a time limit on it.

Another option would be to be able to contact the customers, even if anonymously. For example, I often get emails from Amazon vendors asking if I was happy with the product. How do authors get access to that? Then I could send a unique password with an expiration date.

Thanks.
tanzzee

Posts: 162
Registered: 01/06/12
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 7:06 AM   in response to: Steven C Shaffer in response to: Steven C Shaffer
 
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Steven C Shaffer wrote:
The problem with a static link or something like that is that it's easy to publish it outside of the book itself and impossible to put a time limit on it.

Another option would be to be able to contact the customers, even if anonymously. For example, I often get emails from Amazon vendors asking if I was happy with the product. How do authors get access to that? Then I could send a unique password with an expiration date.

Thanks.

These are vendors who sell as vendors through the Amazon Marketplace, a different selling outlet entirely. Amazon do NOT provide authors with access to people who purchase their books via Kindle.
Steven C Shaffer

Posts: 6
Registered: 05/19/13
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 7:41 AM   in response to: tanzzee in response to: tanzzee
 
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Thanks.

But, just because they don't doesn't mean they shouldn't.

This is a totally legitimate thing to want to do.

What I guess I will have to do is to offer an online registration with a screen shot of the order attached.
Salamander Mall...

Posts: 1,014
Registered: 10/16/17
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 7:55 AM   in response to: Steven C Shaffer in response to: Steven C Shaffer
 
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Steven C Shaffer wrote:
Thanks.

But, just because they don't doesn't mean they shouldn't.

No, they absolutely shouldn't. Just because customers buy your book, that doesn't mean they want to hear from you. Ever. There are already too many emails from scammers, stalkers and hackers.
This is a totally legitimate thing to want to do.
Violating customer privacy is reprehensible.

What I guess I will have to do is to offer an online registration with a screen shot of the order attached.
Ralph E Vaughan

Posts: 3,597
Registered: 12/01/12
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 9:28 AM   in response to: Salamander Mall... in response to: Salamander Mall...
 
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Salamander Mallory wrote:
Steven C Shaffer wrote:
Thanks.

But, just because they don't doesn't mean they shouldn't.

No, they absolutely shouldn't. Just because customers buy your book, that doesn't mean they want to hear from you. Ever. There are already too many emails from scammers, stalkers and hackers.
This is a totally legitimate thing to want to do.
Violating customer privacy is reprehensible.

What I guess I will have to do is to offer an online registration with a screen shot of the order attached.

Not every writer is as unscrupulous as you suggest, but all it takes is one.
Steven C Shaffer

Posts: 6
Registered: 05/19/13
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 9:29 AM   in response to: Salamander Mall... in response to: Salamander Mall...
 
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Why are you going out of your way to be mean?

I never said I wanted to be able to get customer data, just order numbers so I could load a database to allow people access to extra material.

I don't know who you are, but you seem to be intent on being snarky for no reason.

I guess I thought this was a place to discuss things, not have people immediately call me "reprehensible".

There is seriously something wrong with people these days.

Thanks for making this such an enjoyable experience.

I'll be certain never to darken your door again.

Edited by: Steven C Shaffer on Feb 4, 2018 9:31 AM
Ralph E Vaughan

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Registered: 12/01/12
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 10:13 AM   in response to: Steven C Shaffer in response to: Steven C Shaffer
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Steven C Shaffer wrote:
The problem with a static link or something like that is that it's easy to publish it outside of the book itself and impossible to put a time limit on it.

Another option would be to be able to contact the customers, even if anonymously. For example, I often get emails from Amazon vendors asking if I was happy with the product. How do authors get access to that? Then I could send a unique password with an expiration date.

Thanks.


Some of those may not actually from Amazon vendors. The ones that are do not e-mail you directly, but through an Amazon link. Only in those rare instances where fulfillment is not by Amazon do vendors have any information about you. However, you don't pay KDP anything for using their platform, so the incentive to help you is lacking. It's the same with page metrics -- none of your business how many people visit your sales page...unless you pay $$$ to AMS, in which case it's easy to see how many people were led to your page by the ad and how many visits resulted in a sale.
Ned Kelly

Posts: 1,176
Registered: 09/05/15
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 12:15 PM   in response to: Steven C Shaffer in response to: Steven C Shaffer
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Steven, check the Look Inside of the following book. Maybe not quite what you're after but it has access to many videos using a password published in the ebook...(sure it can be copied as I want it passed around, however there is also a way round this.)

CHeers

Ned


The Great Space Race

http://www.amazon.com/dp/B00A8A73IO

C. Gold

Posts: 1,298
Registered: 02/17/15
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 5:33 PM   in response to: Steven C Shaffer in response to: Steven C Shaffer
 
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He wasn't calling YOU reprehensible. If anything, it would be the company that released private information that would be reprehensible.

As a reader, I don't want authors knowing my private information unless I specifically sign up to their newsletter. If I buy a book and hate it, I certainly don't want to get that author's spam mail begging me to buy more of their books that I'll probably not like.

I know what you mean by coupon codes or secret numbers to give extra content. Sounds like something you can do on your website and then give a link to that page and a password inside the book.
Duane Dingle

Posts: 174
Registered: 06/04/14
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 6:30 PM   in response to: Steven C Shaffer in response to: Steven C Shaffer
 
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If it's impossible to receive, you could always try verifying a purchase by asking one or several questions from the book and then every so often changing them, like, "What's the third word in the second paragraph of chapter three?"

It's not 100% certain that they had purchased the book themselves, but it's an idea.
wirdmonger

Posts: 1,137
Registered: 01/07/12
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 7:17 PM   in response to: Steven C Shaffer in response to: Steven C Shaffer
 
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There's a history in library services regarding privacy of the reader that goes back over 10 years. It protected people from persecution from authorities but I have mostly seen it enacted when teens have religious parents who don't want them reading about scientific matters.

I have just put a code in my books and then the reader has the code and can access the material. You don't want to do anything too elaborate to try and overcome people accessing the material without buying the book. People can copy your material anyway if they are that way inclined. A bit of that happens but mainly there's so much material for free and to buy that your material is likely to be quite secure. Even if someone does access your material for free it doesn't mean they will take customers away from you by reproducing it.

Be aware that some links are deliberately broken by iOS to stop books acting as shopfronts where they don't get to clip the ticket.
wirdmonger

Posts: 1,137
Registered: 01/07/12
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 4, 2018 7:19 PM   in response to: Steven C Shaffer in response to: Steven C Shaffer
 
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Hang in there with the forum. WE see people come on here every day and ask the same questions. This question only gets asked about once a month but it's certainly been asked many times. Sometimes people get a bit impatient. You don't know, maybe their cat just pe*d on them.
Steven C Shaffer

Posts: 6
Registered: 05/19/13
Re: How to uniquely identify a sale so I can give access to video content?
Posted: Feb 5, 2018 6:17 AM   in response to: wirdmonger in response to: wirdmonger
 
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wirdmonger: Okay, thanks.

Edited by: Steven C Shaffer on Feb 5, 2018 6:17 AM
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