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Thread: Problems with account


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James Nicholls

Posts: 1
Registered: 06/21/15
Problems with account
Posted: Jun 30, 2015 6:32 AM
 
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I added a bank account to this account probably just over a week ago. For some reason my bank account has disappeared on the 'My account' page. Does anyone know why this happened?
cdalebrittain

Posts: 11,125
Registered: 03/05/11
Re: Problems with account
Posted: Jun 30, 2015 6:42 PM   in response to: James Nicholls in response to: James Nicholls
 
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No idea. Are you perhaps not in the US or western Europe? Those are the only places where Amazon will pay directly into your bank.

Another possibility is that you logged in using the wrong account--if for example you have a different buy-from-Amazon account than a publish-on-KDP account.

Otherwise, try entering the info again and be sure to "save" it. If it disappears again, contact Amazon directly (Contact link at lower right).
usi bune

Posts: 1
Registered: 07/24/15
Re: Problems with account
Posted: Jul 24, 2015 12:54 AM   in response to: James Nicholls in response to: James Nicholls
 
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I`ve the same problem and I can`t find a solution
ilan Jacobi

Posts: 4
Registered: 08/21/15
Re: Problems with account
Posted: Aug 21, 2015 6:04 AM   in response to: James Nicholls in response to: James Nicholls
 
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i AM TRYING TO OPEN AN ACCOUNT WITH KINDLE (KDP) I HAVE WRITTEN 2 REFERENCE BOOKS = E-BOOKS AND WITH TO WORK WITH KINDLE . MY REFERENCE E-BOOKS ARE :
50 ENGLISH GRAMMAR PRIVATE LESSONS FOR BEGINNRES UP TO PRE- INTERMEDIATE LEVEL + ANOTHER E-BOOK CALLED: 50 MORE ENGLISH GRAMMAR PRIVATE LESSONS FOR
INTERMEDIATE UP TO ADVANCED LEVEL. --THESE TWO E-BOOKS PRESENT REAL PRIVATE LESSONS BASED ON MANY YEARS OF EXPERIENCE

I HAVE PROBLEMS OF OPENING AN ACCOUNT BASED ON 35% ROYALTIES.TO BE TRANSFERRED TO MY BANK ACCOUNT *****************************************************

**PLEASE** HELP ME CREATE MY ACCOUNT A.S.A.P

IF A BANK ACCOUNT IS NOT FEASIBLE THEN I AGREE TO RECEIVE A CHEQUE// OR Any other way of payment.

Edited by: KDP Moderate on Aug 22, 2015 11:42 AM
Donna St Felix

Posts: 5,448
Registered: 09/18/13
Re: Problems with account
Posted: Aug 21, 2015 2:06 PM   in response to: ilan Jacobi in response to: ilan Jacobi
 
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**************************

**PLEASE** HELP ME CREATE MY ACCOUNT A.S.A.P

IF A BANK ACCOUNT IS NOT FEASIBLE THEN I AGREE TO RECEIVE A CHEQUE// OR Any other way of payment.


This is a PUBLIC forum for authors. You NEED to remove your personal information from your original post.

Edited by: KDP Moderate on Aug 22, 2015 11:45 AM
Josiane Edith

Posts: 1
Registered: 01/26/16
Re: Problems with account
Posted: Apr 7, 2016 12:31 AM   in response to: James Nicholls in response to: James Nicholls
 
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same problem ..
Connie

Posts: 484
Registered: 12/09/13
Re: Problems with account
Posted: Apr 7, 2016 10:40 AM   in response to: Josiane Edith in response to: Josiane Edith
 
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Josiane--
Contact Amazon directly, Contact link is at lower right of this page.
ilan Jacobi

Posts: 4
Registered: 08/21/15
Re: Problems with account
Posted: Apr 29, 2017 3:10 AM   in response to: Donna St Felix in response to: Donna St Felix
 
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I filled in details about one of my books named "THE NAZI OFFICERS` NIGHT CLUBIN OCCUPIED ROME1944" up to choosing KEY WORDS but when I began typing them all my page disappeared and I am not able to restore it in order to continue and SEND it .

Can you help me??? ilan jacobi (ilan jacobis books)

aT LEAST HELP ME TO GET BACK TO THE PAGE i LOST TO REFILL IT . .

i PAID THE 30$ YOU REQUESTED TO HELP ME .

Edited by: KDP Moderate on May 1, 2017 8:55 AM
Donna St Felix

Posts: 5,448
Registered: 09/18/13
Re: Problems with account
Posted: Apr 29, 2017 3:51 AM   in response to: ilan Jacobi in response to: ilan Jacobi
 
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ilan Jacobi wrote:
I filled in details about one of my books named "THE NAZI OFFICERS` NIGHT CLUBIN OCCUPIED ROME1944" up to choosing KEY WORDS but when I began typing them all my page disappeared and I am not able to restore it in order to continue and SEND it .

Can you help me??? ilan jacobi (ilan jacobis books)

aT LEAST HELP ME TO GET BACK TO THE PAGE i LOST TO REFILL IT .

i PAID THE 30$ YOU REQUESTED TO HELP ME .


This is a forum for authors. No one at the 'zon' is here to help you.
Use the contact us link at the bottom of this page for Customer Service.

Edited by: KDP Moderate on May 1, 2017 8:55 AM
Joseph M Erhardt

Posts: 4,458
Registered: 12/21/15
Re: Problems with account
Posted: May 1, 2017 6:13 PM   in response to: ilan Jacobi in response to: ilan Jacobi
 
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ilan Jacobi wrote:
I filled in details about one of my books named "THE NAZI OFFICERS` NIGHT CLUBIN OCCUPIED ROME1944" up to choosing KEY WORDS but when I began typing them all my page disappeared and I am not able to restore it in order to continue and SEND it .

Can you help me??? ilan jacobi (ilan jacobis books)

aT LEAST HELP ME TO GET BACK TO THE PAGE i LOST TO REFILL IT . .

i PAID THE 30$ YOU REQUESTED TO HELP ME .

Edited by: KDP Moderate on May 1, 2017 8:55 AM


If you paid that $30 with bank account or credit or debit card, I'd consider closing that account and having the cardholder issue you another. I can't imaging Amazon charging for help like this. Who did you pay the $30 to?
Eric Watson

Posts: 1
Registered: 05/06/17
Re: Problems with account
Posted: May 6, 2017 12:34 AM   in response to: James Nicholls in response to: James Nicholls
 
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Same issue I am facing too If anyone knows the solution please do share with me too?
Joseph M Erhardt

Posts: 4,458
Registered: 12/21/15
Re: Problems with account
Posted: May 6, 2017 4:30 AM   in response to: Eric Watson in response to: Eric Watson
 
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Eric Watson wrote:
Same issue I am facing too If anyone knows the solution please do share with me too?

Your posting count is 1. It looks very much like you accidentally created a new account and signed on with a different login and/or password.

Try logging in with your original information. Do NOT trust the browser to auto-fill the password line for you. Wipe that out and key it yourself. Best of luck.

And a tip: This is an OLD thread. For current problems, it's best to start a new thread, as more people will see it.
Lindsay Payne

Posts: 1
Registered: 06/19/17
Re: Problems with account
Posted: Jul 23, 2017 11:09 PM   in response to: James Nicholls in response to: James Nicholls
 
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Good Morning

I wondered if you could help me. I have self published 4 books on KDP and was so happy to see that I had had three sales but when I go in and view my reports I see that there is only one sale remaining? I'm very confused by this - please could you explain what may have happened? I have done a few changes on my manuscripts and re-uploaded them - could this have been the cause?

Many thanks

Kind regards

Lindsay Payne
Donna St Felix

Posts: 5,448
Registered: 09/18/13
Re: Problems with account
Posted: Jul 23, 2017 11:15 PM   in response to: Lindsay Payne in response to: Lindsay Payne
 
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Lindsay Payne wrote:
I wondered if you could help me. I have self published 4 books on KDP and was so happy to see that I had had three sales but when I go in and view my reports I see that there is only one sale remaining? I'm very confused by this - please could you explain what may have happened? I have done a few changes on my manuscripts and re-uploaded them - could this have been the cause?

If you are looking at the graph that first shows, that is orders. Not sales. Each day numbers fall off of the left side as new days are added on the right.
pavan kumar

Posts: 1
Registered: 07/25/17
Re: Problems with account
Posted: Jul 25, 2017 12:02 PM   in response to: James Nicholls in response to: James Nicholls
 
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same problem to me
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