I have another question. I have enrolled a third book in KDP...Iron Horse King....I did find, despite my earlier upset of not realizing they were free, like really free and not the "lending" free that I did sell more books after a promotion day.
However, I had a promotion yesterday...did great...gave away over a thousand books in total...but today it is still calculating free books. Now, I wanted the benefit of the promotion because I usually get a lot of sales the next day...but now they are going to free! Why is this? Were they dowloaded before the ending of the free promotion but only just got recorded at 10:00 a.m.? I understand there is some amount of time that is reasonable, but I am worried that this is cutting into my measly sales boost from the promotion day.
I am having something similar happen with my book Freud's Revenge. KDP is apparently continuing to sell my book for free AFTER the free promo period ends (3 times), costing me thousands in revenues I believe. I have emailed customer support, but getting nowhere fast. I have asked for an hour-by-hour breakdown so I can see where the problem is. We will see if I get it.
Thank you for the response. I thought that was the case.
Yes, as much as I hated to admit it after the fiasco of not understanding the entire story about the promotion, I ultimately found that the promotion was helpful with sales.
I suppose the worry is that there is a limited universe of people for your book and you feel like they get cleaned out during a promotion. I later realized that the market is probably a lot larger than I can fathom and that free books for a day is very helpful in getting your name out. In the end, if you have a good book, there appears to be some threshold that brings people back or that more people decide to get it.
I decided to do this with the new release book and it actually did even better than the other two ranking wise.
I was hoping was going to get to the top 100 but only got to something like 227. Anyway, hey, that is pretty good anyway.
It has been helpful to have a column that shows the free versus the purchased, I really find that a lot better.
Well, thanks for the confirmation.
Hey and thanks for your kind remarks.
Well, I am sorry about what happened. I don't think I lost thousands of dollars even though the delay...I am assuming that those who were able to continue downloading after the official close off time wanted it for free. Better that than "returns" I suppose.
But apparently there is some delay...it can be several hours because I presume they can't do everyone at the same time, or maybe someone's internet isn't up or they are not logged in so after they log in it downlaods...that sort of thing.
Look on the bright side, it gets you out there and it should increase your sales. It did increase mine immediately.
You've clearly missed the point of the complaint gldrummond.
The distribution of copyright materials for profit is ILLEGAL under any circumstances. There was no agreement, they distributed for profit. But most importantly they shattered my ignorant belief that amazon was a company worthy of my respect.
You were selling lists of products from Amazon, as 'gift ideas'. The URLs you included in those lists are freely available content. Anyone can access them for free just by browsing or searching on Amazon.
Basically, you were trying to game the system and Amazon didn't like it, so put a stop to you doing so. They don't allow anyone to sell content that is freely available somewhere online.
If the distribution of copyright materials for profit was illegal, no one would ever sell anything. It's only illegal when someone OTHER than the copyright owner, or someone the owner gives permission to, tries to distribute for profit (or even not for profit).
But since you mentioned that, you were trying to profit by distributing Amazon's content. It owns the site, thus, it owns the listing pages you were selling lists of links of - and not in the manner allowed as an Amazon affiliate.
I too don't get your gripe at all. I see so many posts on here about people breaching the TOS and then moaning that they feel they have been wronged.
Key point here is this - nobody has any right to have something published on Kindle. It's a service for which Amazon set their own rules. Don't like the rules? Don't publish. Simple. Amazon could change the rules overnight if they wanted to and ban every book title with a letter Z in it, and there isn't a thing anyone could do - its their service.
But of course they don't do silly things like that, but I can fully understand them blocking a user who writes a book that is basically a list of links to Amazon products. They warned you, you didn't read the TOS, you didn't change the books, they took them down. End of.
Oh, and this is also pretty fundamental - they DID NOT steal your books as you say, you own those books, and you still have the originals. You could try selling them somewhere else or give them away as you say, but they have not been stolen - they simply withdrew your rights to use the service.
I could accept a few hours here or there but they are still selling (giving away would be a better term) my book as free TWO days after the promotion ended! I have emailed customer services numerous times since yesterday morning asking for this to be corrected but the best they can do is say they will look into it and have an answer by close of business on Wednesday! 3 days of sales pre-promotion and any benefit I may have received has gone down the toilet along with the royalties from the 90+ downloads today alone. Who is responsible? Possibly me for being stupid enough to think that Amazon would honour their end of the deal.
glddrummond you've proven yet again you speak without knowing the subject you speak upon.
"It's only illegal when someone OTHER than the copyright owner, or someone the owner gives permission to, tries to distribute for profit (or even not for profit)."
The material distributed for profit was not the amazon based catalogs in question, if you had taken the time to read my carefully prepared case against them you would have learned that their expulsion of me resulted in amazon prime distributing my personally authored short story series Fragment Earth, for free, one day after all contracts were terminated, for the following five days, for profit to the amazon prime program they gave away 768 copes of my copyrighted paid content without agreement, hence illegal.
amazon simply stole from one of their authors, they know this.
Please read the entire book before you bother me with your ignorance again.