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Thread: How long does it take to publish my content?


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kdpadmin

Posts: 1,459
Registered: 01/01/70
How long does it take to publish my content?
Posted: May 14, 2007 3:27 PM
 
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Generally, uploading and converting your content takes only a few minutes with Digital Text Platform.

The process of making this content buyable (“live”) on the Amazon Kindle Store takes 48 hours for English titles and 2-3 days for all other accepted languages. Publishing a title involves integrating your content into the Amazon.com global catalog, i.e. creating a product detail page, addition of content Amazon's search index and the Amazon Kindle categories, etc. Please note that some elements such as the product description will take around 24 hours to propagate to the title’s detail page after it becomes buyable, but customers will be able to purchase the book once it has been published to the site.

-dtpadmin
normaleh

Posts: 1
Registered: 11/23/07
Re: How long does it take to publish my content?
Posted: Nov 23, 2007 11:35 AM   in response to: kdpadmin in response to: kdpadmin
 
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I have a couple of concerns.

I put in the correct publication date, 1/1/07 aand Amazon changed it to 12/06.

When I uploaded information, it looked as if search keywords and description disappeared.

Finally, I believe you allow customers to preview first chapter. In my book, the introduction is fine, but chapter one contains FAR TOO MUCH INFORMATION to be allowed as a freebie.
_heath_

Posts: 1
Registered: 11/24/07
Re: How long does it take to publish my content?
Posted: Nov 24, 2007 10:25 AM   in response to: kdpadmin in response to: kdpadmin
 
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If the uploaded book is already available in paperback on amazon.com, will a redundant page be created?

Also, if the current paperback is linked into amazon connect, will the new "kindle" version also be linked into the author's amazon connect space?
kdpadmin

Posts: 1,459
Registered: 01/01/70
Re: How long does it take to publish my content?
Posted: Nov 26, 2007 9:23 AM   in response to: _heath_ in response to: _heath_
 
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A separate Kindle Edition page will be created for the DTP-sourced version of the book.

We currently have no further information regarding Amazon Connect.
cdeq

Posts: 3
Registered: 11/21/07
Re: How long does it take to publish my content?
Posted: Dec 4, 2007 4:53 PM   in response to: kdpadmin in response to: kdpadmin
 
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On November 25, I published a book on Kindle, called [i]Deep Spirit[/i]. But every time I or others try to locate the book in the Kindle Store, it does not show up. When I try to access it via the Digital Text Platform it shows the status as “Live.” But when I click on the “Live” link, all I get is an error message that says: “[i]Looking for Something? We’re sorry. The Web address you entered is not a functioning page on our site[/i].” Why is this?

I spent many hours formatting html for this document on Amazon’s Digital Text Platform, and it is disappointing and frustrating not to have it show up. I have "republished' it four times, but it still doesn't show up. Can you please look into this and let me know what the problem is.

Also, it took me an hour or more to track down an email address (digitalpublications@amazon.com) to contact "someone" at Kindle. It would be much more user-friendly (and author-friendly) if you published a phone number where authors could contact you to fix problems.
jeromepaulcoe

Posts: 146
Registered: 12/02/07
Re: How long does it take to publish my content?
Posted: Dec 5, 2007 12:40 AM   in response to: cdeq in response to: cdeq
 
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Kindle customer service phone number is: 1-866-321-8851. I got it from Amazon customer service. I called and was able to get through without a long wait time on hold.
kdpadmin

Posts: 1,459
Registered: 01/01/70
Re: How long does it take to publish my content?
Posted: Dec 5, 2007 11:03 AM   in response to: cdeq in response to: cdeq
 
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As indicated in other threads, it takes a few days after your content has been processed by DTP to show up in the Amazon storefront.
cdeq

Posts: 3
Registered: 11/21/07
Re: How long does it take to publish my content?
Posted: Dec 5, 2007 11:50 PM   in response to: kdpadmin in response to: kdpadmin
 
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This is in reply to "dtpadmin" (I'm assuming you are with Kindle DTP admin): It would be helpful if you would actually read what is posted in a forum. I published my book on Nov. 25—THAT WAS 11 DAYS AGO!! So telling me that "it takes a few days after your content has been processed . . ." is just nonsense. That is not doing your job. You need to look into this and find out what the problem is.

I also noted in my post that within two days my book did show up as "Live"—but clicking on the link just gave (and still gives) that error message.

Please find out what the problem is and fix it. thanks.
kdpadmin

Posts: 1,459
Registered: 01/01/70
Re: How long does it take to publish my content?
Posted: Dec 6, 2007 1:47 PM   in response to: cdeq in response to: cdeq
 
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We have looked into this issue and have found some formatting issues with the content which prevented its proper appearance on the website.

I have fixed this, and the content should be on-site within 72h.

If there are similar issues with content, please follow this process:

===

Please email dtp-support@amazon.com with the following information if more than a week has passed since you saw the 'Live' link and you content is still not on-site:

The date when DTP says your content went 'Live.'

The URL that is given when you click on 'Live' (i.e. the address it tries to send you to) before you are redirected to an error message.

The author name and full title of the content you are trying to publish.

Thank you.

Message was edited by: dtpadmin

capnfatty

Posts: 17
Registered: 12/29/07
Re: How long does it take to publish my content?
Posted: Dec 28, 2007 5:49 PM   in response to: normaleh in response to: normaleh
 
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Every time I put in the description and key words nd press submit, they disappear. Are they still there though or what am I doing wrong?
Also the print version of this book was originally published in 1991, but do I use 2007 for this Kindle version. The site doesn't seem to accept an earlier date than this year.
Thanks, Carolyn
samsjournal

Posts: 4
Registered: 12/08/07
Re: How long does it take to publish my content?
Posted: Jan 1, 2008 6:24 AM   in response to: kdpadmin in response to: kdpadmin
 
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i published my content 2 weeks ago and the site is up and everything ,but no one can purchase it has been like that for a long time? Whats going on?
kdpadmin

Posts: 1,459
Registered: 01/01/70
Re: How long does it take to publish my content?
Posted: Jan 2, 2008 11:28 AM   in response to: samsjournal in response to: samsjournal
 
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There is a known issues where sometimes certain titles are shown as Not Yet Available. We're continuing to work on fixing this problem.
gracegrowingup

Posts: 1
Registered: 01/22/08
Re: How long does it take to publish my content?
Posted: Jan 22, 2008 9:46 AM   in response to: kdpadmin in response to: kdpadmin
 
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Hi,
I just wanted to say that the system changed my publishing date from 12/07/07 to 12/06/07. Thanks.
osopress

Posts: 8
Registered: 12/09/07
Re: How long does it take to publish my content?
Posted: Feb 18, 2008 3:38 PM   in response to: kdpadmin in response to: kdpadmin
 
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The Third Valley by Ben DeWitt (ASIN B0013B8296) was submitted for publication in dtp format last Friday and so far it is not published. This book was previously published in dtp with some formatting problems so we "unpublished" it and fixed the html formatting problems and resubmitted it last week. Is there any reason it is not yet published? If there are any technical problems with the book, please let me know and we will address them.

Thank you for looking into this for us.

OSO Press LLC

onpurpose50

Posts: 2
Registered: 03/07/08
Re: How long does it take to publish my content?
Posted: Mar 6, 2008 6:40 PM   in response to: kdpadmin in response to: kdpadmin
 
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Dear admin.,
I finally got the cover to my book submitted to go along with my book I had already uploaded. Everything was completed over a week ago. Today is March 6,2008 and my book still isn't available. This is a long LONG 12-72 hours don't you think? I know a lot of people that are anxiously awaiting the availability of the book on kindle. What seems to be the hold up?
H.V.Hendrick
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