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Thread: Says I'm Live but link says page not found


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Permlink Replies: 7 - Pages: 1 - Last Post: Jun 25, 2012 8:42 AM Last Post By: jm14
wowed1

Posts: 5
Registered: 05/07/12
Says I'm Live but link says page not found
Posted: Jun 5, 2012 10:48 PM
 
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Anyone else having trouble? Got the email my book was live but the link takes me to a 404 error book not found. Can't pull it up under author name or any other search.
syana

Posts: 197
Registered: 07/23/11
Re: Says I'm Live but link says page not found
Posted: Jun 6, 2012 3:16 AM   in response to: wowed1 in response to: wowed1
 
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I have the same problem. When I follow the link that was sent, the book shows up, but it can't be found with any search. In my bookshelf, the option "See book on Amazon" is greyed out. I trust that the problem will soon be solved.
The book does not show up in Author Central either. A number of unrelated books show up though.
I do not believe in the death penalty at all, but this thing I'll gladly see killed...
initialsbirthyear

Posts: 1
Registered: 06/23/12
Re: Says I'm Live but link says page not found
Posted: Jun 22, 2012 7:22 PM   in response to: wowed1 in response to: wowed1
 
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I know this is a few weeks old now, but I'm having the same issue. Got the email, clicked the link, got a 404.

Does this issue clear up on its own? For whatever it's worth, I'm US based, don't know if that matters. Oh and it's been a few hours since the email, so I don't know if I still need to wait or not.

Message was edited by: initialsbirthyear
tiffluv78

Posts: 15
Registered: 06/24/12
Re: Says I'm Live but link says page not found
Posted: Jun 23, 2012 8:18 PM   in response to: wowed1 in response to: wowed1
 
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I am having that trouble too. I reported it and the CS rep told me it would be the 27th? I can't wait until Wednesday for them to fix this. I am frustrated and had sales lined up waiting for the "Live" status. Anyone else experience this, please respond and let me know. Thanks so much. :)
tiffluv78

Posts: 15
Registered: 06/24/12
Re: Says I'm Live but link says page not found
Posted: Jun 24, 2012 8:40 AM   in response to: wowed1 in response to: wowed1
 
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Anyone still dealing with this issue? I am still getting the same error message, but it says my book is "Live". Please?
jsu29450

Posts: 1
Registered: 06/25/12
Re: Says I'm Live but link says page not found
Posted: Jun 24, 2012 8:08 PM   in response to: tiffluv78 in response to: tiffluv78
 
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Same problem here. My book is available for sales in all markets except U.S., and I am based in U.S.. When I uploaded I filled out the price for U.S. and it automatically calculated for the other markets. Has yours been resolved yet?
jm14

Posts: 1,365
Registered: 10/06/11
Re: Says I'm Live but link says page not found
Posted: Jun 24, 2012 8:40 PM   in response to: jsu29450 in response to: jsu29450
 
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Yes. Same difficulty with a new title (new from my ongoing backlist publishing, that is) after previous difficulties with it reverting back to Draft mode after 12 hours of being In Process.

All shall be well (the past is the best predictor of the future) - but for the moment, it isn't..
jm14

Posts: 1,365
Registered: 10/06/11
Re: Says I'm Live but link says page not found
Posted: Jun 25, 2012 8:42 AM   in response to: jm14 in response to: jm14
 
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And, as imagined, all is now well. Either the kink worked itself out overnight or someone in KDP customer service, whom I emailed, tweaked it. Either way, all is well now, and I appreciate that.
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