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Thread: Spanked for publishing a book I didn't publish?


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Permlink Replies: 2 - Pages: 1 - Last Post: Jun 22, 2012 9:46 PM Last Post By: vlgallas
fyyrest0rm

Posts: 9
Registered: 04/27/12
Spanked for publishing a book I didn't publish?
Posted: Jun 20, 2012 7:10 PM
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I just received the following email from Amazon (I'll paste only the relevant bits):

"We’re contacting you regarding books you submitted via Kindle Direct Publishing. A significant portion of the following books consist of content available for free on the web. We remove such freely available content because it disappoints our customers. As a result, we will not be selling the following book(s) in the Kindle store.

Analysis of Functions of a Single Variable (ASIN:B005MLA57K)"

I have never heard of this book, nor did I publish/attempt to publish it. Normally I would ignore it as a mistake on Amazon's part, although not sure how they could mistake me for someone else (if that is indeed what happened.) However, here's what concerns me:

" If your catalog continues to contain titles that fail to comply with these conditions or do not meet our Content Guidelines, your account may be terminated."

I don't want my account to be terminated for something I didn't even do. Again, I did not attempt to publish this book, it is not on my bookshelf in any way, shape or form.

Should this just be ignored? Should I respond back to the email? Contact Amazon?
fantasybooks

Posts: 318
Registered: 05/24/11
Re: Spanked for publishing a book I didn't publish?
Posted: Jun 21, 2012 1:59 AM   in response to: fyyrest0rm in response to: fyyrest0rm
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If this was me, I would NOT ignore it. Expecting an apology is probably out of the question, though they have falsely accused you of breaking rules, but the main thing is getting them to acknowledge their error. This could be important later as an email from them acknowledging a mistake was made could prove useful if they try to terminate your account down the line.

I will just give an example of something that happened to me. Different situation entirely, but shows how useful old emails can be if forwarded to the right place.

It was time for a royalty cheque to be given me, but it was short by a LOT. I knew straight away that Amazon was in error and had withheld 30% tax when it should have been 0%. I got the usual canned email telling me to fill in W8-BEN etc.

I simply forwarded my tax confirmation email that I received from Amazon way back at the beginning of the year and said I am on 0% here is the proof.

Problem solved instantly

So i would get them to agree you are not the person they meant to send that email to, and keep it ready for the next time.
vlgallas

Posts: 2,504
Registered: 05/13/09
Re: Spanked for publishing a book I didn't publish?
Posted: Jun 22, 2012 9:46 PM   in response to: fyyrest0rm in response to: fyyrest0rm
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Definitely respond to the email and state exactly what you state here. Do not ignore it, for if you do, one day you may return to a blocked account.
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