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Permlink Replies: 11 - Pages: 1 - Last Post: Jun 24, 2012 1:56 PM Last Post By: chiefrunningbear
plummerak

Posts: 25
Registered: 06/19/12
Any one else having problems?
Posted: Jun 23, 2012 7:16 AM
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I scheduled a free promotion day today for my book, but it hasn't taken effect. Does it really take more than 8 hours for the change?
mccian

Posts: 5
Registered: 06/04/12
Re: Any one else having problems?
Posted: Jun 23, 2012 8:50 AM   in response to: plummerak in response to: plummerak
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I'm having the same problem and understand that quite a few others are as well. I've contacted Amazon a few times and have not gotten a response.
tigerofdarkness

Posts: 92
Registered: 02/14/11
Re: Any one else having problems?
Posted: Jun 23, 2012 10:13 AM   in response to: plummerak in response to: plummerak
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I believe the free promotion times are in PST, not GMT or whatever, so it can appear to start late.
plummerak

Posts: 25
Registered: 06/19/12
Re: Any one else having problems?
Posted: Jun 23, 2012 11:38 AM   in response to: mccian in response to: mccian
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Thanks for the responses.

I hope Amazon gives us this day back...
tigerofdarkness

Posts: 92
Registered: 02/14/11
Re: Any one else having problems?
Posted: Jun 23, 2012 2:10 PM   in response to: plummerak in response to: plummerak
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Hi,

are you sure you have lost a day?

The free promotions manager says the following:

"1 Free promotions will start at approximately 12:00 AM Pacific Standard Time on the date specified. Depending on system latencies, it may take a few minutes to several hours for the free promotion to start.
2 Free promotions will end at approximately 11:59 PM Pacific Standard Time on the date specified. Depending on system latencies, it may take a few minutes to several hours for the free promotion to end."

12 am PST is 8PM in GMT (according to: http://wwp.greenwichmeantime.com/time-zone/usa/pacific-time/convert/index.htm) so in the UK the free promotion would start in the evening.

I assume this board clock is in PST as well, as it says I made this post at 2:10PM, although my PC says it is 22:10 (10:10PM).

Message was edited by: tigerofdarkness
plummerak

Posts: 25
Registered: 06/19/12
Re: Any one else having problems?
Posted: Jun 23, 2012 2:24 PM   in response to: tigerofdarkness in response to: tigerofdarkness
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I understand what you posted Tiger. I read the same thing when I was inquiriing about my book. I still haven't heard from Amazon, but they warn a response won't happen for at least 24 hrs.

To answer your question, I hope I get the full 24 hr day and not the few hours (so far) my book has been free today. I hope they see the time they posted my book for the free promotion and close it 24 hrs later. I would like the full 24 hrs, and I am sure Im not alone in wanting that.

tigerofdarkness

Posts: 92
Registered: 02/14/11
Re: Any one else having problems?
Posted: Jun 23, 2012 2:25 PM   in response to: plummerak in response to: plummerak
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What time zone are you in?
plummerak

Posts: 25
Registered: 06/19/12
Re: Any one else having problems?
Posted: Jun 23, 2012 2:27 PM   in response to: tigerofdarkness in response to: tigerofdarkness
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I am in the Mountain Time zone right now, on vacation. :0)
tigerofdarkness

Posts: 92
Registered: 02/14/11
Re: Any one else having problems?
Posted: Jun 23, 2012 2:33 PM   in response to: plummerak in response to: plummerak
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Lucky you :)

I think I'm misreading the converter - this is more confusing than I thought...

Hope the promotion goes well for you.

Message was edited by: tigerofdarkness
lcsusan

Posts: 9
Registered: 06/09/12
Re: Any one else having problems?
Posted: Jun 24, 2012 12:48 PM   in response to: plummerak in response to: plummerak
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believe promos start around midnight PST...
chiefrunningbear

Posts: 5
Registered: 06/24/12
Re: Any one else having problems?
Posted: Jun 24, 2012 1:54 PM   in response to: plummerak in response to: plummerak
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I'm having the same issue. My promo is today and my book is not listed for free. Anyone hear from Amazon on this?
chiefrunningbear

Posts: 5
Registered: 06/24/12
Re: Any one else having problems?
Posted: Jun 24, 2012 1:56 PM   in response to: lcsusan in response to: lcsusan
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midnight PST is 3am EST. It's now 4:55pm EST on my promo day and my book is not listed for free.
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