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Tracy Hartshorn

Posts: 7
Registered: 10/08/12
Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 7, 2012 11:24 PM
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For some reason only 3 of my Kindle ebooks (under my pen-name Sally Quilford) are showing on Amazon at the moment. They're all showing as live in the kdp page, so I don't know what the problem is. But I am worried that the sales I've been gradually building up are going to be lost because people can't find my books.

Is anyone else having this problem today?

Just to add that the links to the ebooks work from my blog. The ebooks are just not showing up in the 'search' or when I click on my pen-name.

Edited by: Tracy Hartshorn on Oct 7, 2012 11:25 PM

Edited by: Tracy Hartshorn on Oct 7, 2012 11:26 PM
kwoulfe

Posts: 232
Registered: 05/18/12
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 7, 2012 11:35 PM   in response to: Tracy Hartshorn in response to: Tracy Hartshorn
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Mine have also disappeared from Amazon.co.uk and also from my author central account. US seems to be OK, I have email author central, will let you know if I get an answer.
frenchie22

Posts: 82
Registered: 01/16/12
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 12:00 AM   in response to: Tracy Hartshorn in response to: Tracy Hartshorn
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Same here Tracy.

I searched for my book today by title as I do a few times a week, and it just gives a list of thousands of books, the book is live and it's still in the list below for my recent searches.

Like you say, someone just searching by titles will not find our books!
kwoulfe

Posts: 232
Registered: 05/18/12
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 12:08 AM   in response to: frenchie22 in response to: frenchie22
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There are threads about this issue on the account forum as well, at least we are not alone. This is just another 'technical glitch' in a long line of technical glitches. I wish Amazon would get themselves sorted out, how are we supposed to sell books if no one can find them. I am at #13 in my genre, probably drop of the back a*se of beyond now. What is particularly annoying is other authors in my genre are still searchable.
1001nightspress

Posts: 3,873
Registered: 12/11/11
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 12:15 AM   in response to: Tracy Hartshorn in response to: Tracy Hartshorn
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Wow. I didn't even notice this till you posted this and I checked! Some of my authors' books show on the UK site; some don't. One author has only one book showing instead of six. Can't be pulled up, even from Author Central UK, by name, title, or ASIN/ISBN. Gaaaaahh.

No problems on the US site.
villagoise

Posts: 3,083
Registered: 11/13/11
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 12:27 AM   in response to: 1001nightspress in response to: 1001nightspress
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US site is affected as well. Only two of my five titles show on .com

Only one on .co.uk
yorkiegal

Posts: 144
Registered: 10/17/11
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 12:30 AM   in response to: Tracy Hartshorn in response to: Tracy Hartshorn
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Phew... 3 of mine are missing on UK pages only. Have contacted Amazon.
Thanks for posting message as I worried it was just me. Hurry up Amazon. I am missing sales!!!
1001nightspress

Posts: 3,873
Registered: 12/11/11
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 12:36 AM   in response to: yorkiegal in response to: yorkiegal
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I know! I can tell it's bad when sales in Germany are higher than in the UK. Sigh. I guess people can't buy books they can't find.
Rosalie Warren

Posts: 1
Registered: 10/08/12
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 12:57 AM   in response to: 1001nightspress in response to: 1001nightspress
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Several of mine are missing too, including my new release.

This is not good!
gaylethehaggis

Posts: 623
Registered: 07/10/12
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 1:01 AM   in response to: Tracy Hartshorn in response to: Tracy Hartshorn
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When your book doesn't show you have to input at least 2 specific tags not including the book title. I had that exact same problem and it was the only thing that worked for me. It's frustrating when not even your own family can find your book let alone complete strangers.
malcolm taylor

Posts: 1
Registered: 10/08/12
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 1:09 AM   in response to: Tracy Hartshorn in response to: Tracy Hartshorn
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I have just checked Amazon.co.uk and my book has disappeared completely. After using two free days for promotion at the end of last week, this is particularly disappointing.
Tracy Hartshorn

Posts: 7
Registered: 10/08/12
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 1:48 AM   in response to: malcolm taylor in response to: malcolm taylor
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I'm relieved it's not only me, but I completely agree about losing sales. It's hard enough to sell self-published ebooks as it is, without them disappearing.

Let's hope it's sorted out soon. It would be interesting to know if it's only affecting self-pubbed authors, or whether other better known authors are affected too.
margofandango

Posts: 19
Registered: 10/12/11
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 1:51 AM   in response to: Tracy Hartshorn in response to: Tracy Hartshorn
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I had recently been told about my tags and I did amend them and I received an email saying it was ok. My name and my book doesn't appear in searches today, but if I go through on a link
it appears. It is ok on amazon.com. I'm glad it's not just me. I hope it sorts out cos no one will find my book.
yorkiegal

Posts: 144
Registered: 10/17/11
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 2:08 AM   in response to: Tracy Hartshorn in response to: Tracy Hartshorn
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I wonder if the "missing books" is because amazon are setting up the new author pages for Kindle fire..
As I received an email a couple of weeks ago saying to update my author central page ready for new Kindle Fire author pages.
And my books are also missing on my author central page also no sales reports in author central.
Paul Montgomery

Posts: 3
Registered: 09/26/12
Re: Many of my Kindle ebooks aren't showing on Amazon
Posted: Oct 8, 2012 2:24 AM   in response to: Tracy Hartshorn in response to: Tracy Hartshorn
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Yup, I'm "enjoying" this problem, too.
Strangely, my book appears if I do a search of surname and book title. Any inclusion of my first name, and the book just doesn't appear.
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