Bookshelf | Reports | Community | KDP Select

Home » Amazon KDP Support » Publisher Support » Account Issues

Thread: Statistics on my sales numbers and how they've fallen


Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 15 - Pages: 2 [ 1 2 | Next ] - Last Post: Dec 14, 2012 5:35 PM Last Post By: nonfictionman
chuck7899

Posts: 6
Registered: 03/26/12
Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 5:41 AM
Click to report abuse...   Click to reply to this thread Reply
Hi Gang,

I've tried not to lament and wring-hands too much over my sales drop, but when I read so many others' complaints, I felt it might be helpful to relay my story. Please, if you track your sales, do chime in.

Without going into my actual numbers, which aren't huge, just know that they're large enough to easily see a pattern.

From the time I began selling, in February, my titles climbed steadily. My daily totals were in the high teens, the twenties, and occasionally the thirties while my monthly totals steadily increased, often times doubling. But on September 16th, 2012, I'm able to see where there was a significant drop-off. The two most noticeable trends are the weekend numbers, which had been my largest days. They're now typically my smallest. Also, I had been selling about 10% of my books in UK and DE and that's now halted completely. No sales at all other than in the US.

So, to sum up, my sales for September were down over August by more than 20%. My October sales are trending to about half of what August was. Before, my sales had risen every month until my daily sales plummeted on September 16th.

Perhaps this is just buying patterns. The end of summer. The beginning of school and distractions like college and pro football (could explain my weekend fall-off). But to me, a person who enjoys statistics (odd, I know), my drop-off combined with the similar plummeting sales of so many other KDP authors seems peculiar.

What's your story look like? Anyone have guesses as to what may have happened?
bfraser53

Posts: 257
Registered: 03/12/12
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 7:44 AM   in response to: chuck7899 in response to: chuck7899
Click to report abuse...   Click to reply to this thread Reply
This sales pattern is similar to mine and many other authors. I try not to over-analyze customers heads, but just keep going with what I can control. I try to change (hopefully improve) something every day: make a better cover image, edit my blurbs, change book titles, edit a manuscript, try different prices, try titles in different categories. I find the process very similar to job hunting. Do something every day and you'll feel a lot better.

Keep pluggin'
emily_s_hill

Posts: 68
Registered: 11/01/10
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 8:17 AM   in response to: chuck7899 in response to: chuck7899
Click to report abuse...   Click to reply to this thread Reply
Hi,

I think you will find a thread, which began on 14 September entitled, "Are Your Sales Number Uploading Normally Now" which has received nearly 30,000 hits (yes, THIRTY. THOUSAND.) in which independent authors respond with a resounding "NO!! " or come back to the board to say, "NOT to our satisfaction!!" ... that Their Sales Numbers Are NOT Uploading Normally.."

On or about 14 September and for weeks after that date THOUSANDS of authors lost a significant market share, while at the same time doubling their marketing efforts and recounting their social media analytics.

It was, surely, the most widespread 'Your sales were just shot with a vaporizer' case ever experienced.

Those of us who DO (a) track our numbers compulsively and (b) DO speak up, albeit not regularly - found our way to that thread. Now You have started THIS fresh thread with the same lament.

Hundreds, if not thousands of us have contacted kdp Amazon - a trickle of us have received 'Oops! a problem on your account, but it's fixed now' (T. Harrison, 14 September) most of us have received template replies that (1) miss the mark (2) don't seem to satisfy all of the query points advanced. "It just keeps growing", I was told in a phone conversation I had with the Manager of this community board about the posts on THAT board which which grew from Twenty-Two Thousand to nearly 30,000 in just days!

Here are just some of the cases:

Case A 98 books sold a day for 5 months ~ screen freeze ~ restored to 48 books a day Income: $1050 for 4 months, now at $466 from one month to the very next
Case B 50 books sold a day for a year ~ screen freeze ~ restored to 10 books a day Income: $1500 for 6 months, now at $300 from one month to the very next
Case C 11 books sold a day for 3 months ~ screen freeze ~ restored to 5 books a day Income: $500 for 7 months, now at $300 from one month to the very next

I now have a massive data base of these comparisons. Want in? Tell Me (confidentially) your numbers!

I've written a news release, a blog, turned my FB page over to this problem and am now tracking and compiling date for my attorney whose firm (intellectual property firm) is determining the merit of a class-action. It will take several weeks for us to get the full picture of the number of authors (globally) affected.

You can contact me at info(at)avHarrison-publishing(dot)com

My publisher's website is http://www.avharrison-publishing.com/?p=1000

Emily Hill

Edited by: emily_s_hill on Oct 23, 2012 8:18 AM

emily_s_hill

Posts: 68
Registered: 11/01/10
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 9:14 AM   in response to: bfraser53 in response to: bfraser53
Click to report abuse...   Click to reply to this thread Reply
"Keep Plugging" is a bit of a 'Blame the Victim' stance when kdp Amazon has admitted that they are having (a) latency problems and (b) a problem.

Hi,

I think you will find a thread, which began on 14 September entitled, "Are Your Sales Number Uploading Normally Now" which has received nearly 30,000 hits (yes, THIRTY. THOUSAND.) in which independent authors respond with a resounding "NO!! " or come back to the board to say, "NOT to our satisfaction!!" ... that Their Sales Numbers Are NOT Uploading Normally.."

On or about 14 September and for weeks after that date THOUSANDS of authors lost a significant market share, while at the same time doubling their marketing efforts and recounting their social media analytics.

It was, surely, the most widespread 'Your sales were just shot with a vaporizer' case ever experienced.

Those of us who DO (a) track our numbers compulsively and (b) DO speak up, albeit not regularly - found our way to that thread. Now You have started THIS fresh thread with the same lament.

Hundreds, if not thousands of us have contacted kdp Amazon - a trickle of us have received 'Oops! a problem on your account, but it's fixed now' (T. Harrison, 14 September) most of us have received template replies that (1) miss the mark (2) don't seem to satisfy all of the query points advanced. "It just keeps growing", I was told in a phone conversation I had with the Manager of this community board about the posts on THAT board which which grew from Twenty-Two Thousand to nearly 30,000 in just days!

Here are just some of the cases:

Case A 98 books sold a day for 5 months ~ screen freeze ~ restored to 48 books a day Income: $1050 for 4 months, now at $466 from one month to the very next
Case B 50 books sold a day for a year ~ screen freeze ~ restored to 10 books a day Income: $1500 for 6 months, now at $300 from one month to the very next
Case C 11 books sold a day for 3 months ~ screen freeze ~ restored to 5 books a day Income: $500 for 7 months, now at $300 from one month to the very next
I now have a massive data base of these comparisons. Want in? Tell Me (confidentially) your numbers!

I've written a news release, a blog, turned my FB page over to this problem and am now tracking and compiling date for my attorney whose firm (intellectual property firm) is determining the merit of a class-action. It will take several weeks for us to get the full picture of the number of authors (globally) affected.

You can contact me at info(at)avHarrison-publishing(dot)com

My publisher's website is http://www.avharrison-publishing.com/?p=1000

Emily Hill
bazmazuke

Posts: 124
Registered: 05/05/11
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 11:19 AM   in response to: chuck7899 in response to: chuck7899
Click to report abuse...   Click to reply to this thread Reply
Same pattern for me, almost exactly.

And re whether its a summer thing - looked back at my stats for September last year no drop..
jcanig

Posts: 25
Registered: 09/22/08
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 11:56 AM   in response to: emily_s_hill in response to: emily_s_hill
Click to report abuse...   Click to reply to this thread Reply
Emily,

I, too, have identical, severely lagging unit sales reports that began around the same calendar dates as everyone else. Has anyone gone back to track the exact date that India was insanely added to the U.S. reports? It seems to be tied to the beginning of that period (not to mention the outright bribery attempt by Amz to force authors/publishers back into KDP exclusivity -- with the so-called "70% Offer"). Everything seemed to go awry with the two-country switchover. It appears that Amz needs to do a reset and take India off, entirely, and going to a pre-September business continuity software secure backup for a complete re-do.

Every other major country has it's own individual unit sales reports. Each separate country worked fine, before India was added to the U.S. reports. WIth the exception of U.K., the other countries display nothing but "brown". That was never the case in previous months! And even U.K. reports are down by over 90%.

My duo-award winning novel was growing exponentially from first publication in January '12 through August (setting records nearly every month, until then--even with a $2.00 price increase, four months prior to the breakdown). Had a decent first week or so of September... then, a quick slide off down the hill and, eventually, off the cliff. This was in spite of a major, sponsored mid-September blogfest with other award-finalists... and a "Best Thriller" category grand-prize winning announcement that surprised me in October!

My novel's numbers went from 30 to 50 units per day -- and growing -- (pre-blogfest and prize announcement) to 1 or 2 every other day (if I'm lucky). European sales have all but dried up, though I was selling 12% to 15% of my total sales overseas, every month prior to September. All the crap, in these threads, about "it's the season" or "everything tends to drop off in September to wait for Christmas sales" is just that... bull crap!

Statistics don't lie! I not only kept track of my daily sales, but could also predict future sales within 6 or 7 units for an entire month, in advance. For example: If I projected sales at 1,000 for a month (not actual), I would end up with sales of 994, for example, and be perfectly in line with my projections. In some months I actually went over the projections. I also could match daily and hourly sales to specific promotions scheduled, on a regular basis.

As of today, it appears that promotions are worthless... as there is no way to tie them together with unreported sales (if they do indeed exist). Are sales being hi-jacked or skimmed? Who knows. I just know that any book worth it's salt (well-written, appropriately edited and formatted, etc. -- as many of these authors/publishers have reported) would not have sales just jump off a cliff... even for seasonal reasons. There would be a slight decline, but not a straight-line near-death experience.

So, I go back to my original question: Anyone remember the exact date that India was added to the equation?

I will also post this note in the 30K-plus thread to see if any of this correlates over there.
bfraser53

Posts: 257
Registered: 03/12/12
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 12:06 PM   in response to: emily_s_hill in response to: emily_s_hill
Click to report abuse...   Click to reply to this thread Reply
I don’t deprecate your efforts, but as an unknown Indie with a full-time day job, ‘keep pluggin’ is all I can do. I don’t have the time or the expertise to storm the Amazon fortress.

Cheers
acornwriter

Posts: 381
Registered: 07/21/10
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 12:30 PM   in response to: chuck7899 in response to: chuck7899
Click to report abuse...   Click to reply to this thread Reply
I have been publishing on Amazon since December 2009. I am completely independent, no help from Amazon. No KDP Select, nothing. I have no advertising budget. As you can see by my sales I am a small fry. But I have a huge presence on the Internet because of my blogs and I am one of the world's very few experts on cooking with acorns. I hope showing my "little" report will help others.

Jan 2012
The Lies of the Lion 1
Secret Genealogy 8
Poor Jonny's Cookbook 1 (UK)

Feb 2012
Secret Genealogy 4
The Celtic Prince 2
The Common Sense Guide to Good Sex 1
Gone North 1

March 2012
The Lies of the Lion 1
Secret Genealogy 3
Secret Genealogy II 1
The Celtic Prince 1
Poor Jonny's Cookbook 1
The Common Sense Guide To Good Sex 2 (1 was UK)
Gold River 1 (UK)

April 2012
Secret Genealogy 5
The Celtic Prince 1
Poor Jonny's Cookbook 2 (1 was UK)
Gold River 2 (1 was UK)
Gone North 2
Secret Genealogy II 2

May 2012
The Lies of the Lion 3
Secret Genealogy 7
The Celtic Prince 1
The Common Sense Guide to Good Sex 2 (1 was UK)
Gone North 2
Secret Genealogy II 3

June 2012
The Lies of the Lion 1
Poor Jonny's Cookbook 1
Gone North 2
Secret Genealogy 6
The Common Sense Guide to Good Sex 2 (1 was UK)
Secret Genealogy II 6

July 2012
Secret Genealogy 3
Poor Jonny's Cookbook 1

August 2012
The Lies of the Lion 2
Secret Genealogy 4 (1 was UK)
Poor Jonny's Cookbook 2
Secret Genealogy II 1
The Common Sense Guide to Good Sex (1 UK)

Sept 2012
Secret Genealogy 3

October 2012
ZERO US sales as of noon 10/23/12

I sold one cookbook about a week ago in the UK, that's it! It's a small sample but definitely shows a drop off a cliff.

bfraser53

Posts: 257
Registered: 03/12/12
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 12:48 PM   in response to: acornwriter in response to: acornwriter
Click to report abuse...   Click to reply to this thread Reply
My numbers show a drop in October from September, but is it an Amazon glitch, or market based? I'm really not sure. As you can see, July and August crashed for me too.

Month # sold
January 0
February 10
March 89
April 50
May 43
June 22
July 11
August 10
September 98
October 19
November
December
Nature Girl

Posts: 41
Registered: 10/23/12
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 1:28 PM   in response to: emily_s_hill in response to: emily_s_hill
Click to report abuse...   Click to reply to this thread Reply
I have been lurking here since Feb 2012, when I first published my books onto Amazon - KDP. I finally decided to throw in my humble 2 cents worth of feedback. I write in 2 different genres. Holistic health and natural living, as well as erotica. While I don't have the accumulated sales patterns and statistics as the more veteran writers here, I HAVE kept sales stats and sales patterns since day 1, and I can tell you something is very, very off.

I offer my sale averages for reference.

(Average sales units up until Sept 1 2012)

I have a total of 12 published books

3 of these books were averaging 15-18 daily sales (for a total of 45-54 daily sales between these 3 books)
9 of these books were averaging 5-7 daily sales (for a total of 45-63 daily sales between these 9 books)

75% of these sales were US sales
25% of these sales were UK sales

(Average sales units SINCE Sept 1 2012)

a daily average of 15 sales, and that is amongst ALL 12 of my books

Like everyone else on this forum, I too have emailed KDP support, only to get the same canned answers that there was a problem, there no longer is a problem, and no sales were lost during this time. Yeah right? The sheer volume of authors parroting the same concern here since Sept 1st defies this blase response from Amazon.

While I don't intend on pulling my books off of Amazon, I HAVE opted out of KDP Select, and actually just published 2 of my books via Smashwords. I'm in-process of formatting the remainder of my books, to do the same. While 1 little indie author makes not one bit of difference to Amazon, perhaps it WOULD make a difference, and a lot of author 'noise', if the majority decided to make their exit from Amazon, or at least KDP Select. Do authors have any other avenue of approach other than this forum, and emailing some ambiguous 'KDP support' team?

I confess, that my frustration with Amazon since Sept has definitely thwarted my writing focus, and I'm spending far too much time researching and investigating this matter online.

emily_s_hill

Posts: 68
Registered: 11/01/10
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 23, 2012 1:36 PM   in response to: bfraser53 in response to: bfraser53
Click to report abuse...   Click to reply to this thread Reply
It most saddens me to hear someone type the words "keep plugging" because so many of us ARE putting in hours and hours of time - Real Time - blogging, making friends of readership, building our platform, networking, trying out new marketing ideas - and the 'keep plugging' idea translates (on first blush) to keep doing the same ole' thing.

I did the 'keep plugging' thing during September while watching my sales drop at an alarming rate - and my analytics were going in the totally opposite direction - I was skyrocketing on platform and tanking in sales.

For my sanity I absolutely HAD to stop!!! and ask what IS it??

Somehow I found my way to this compromised community board (which I never ever visited before) and realized that there were TENS of THOUSANDS of check-ins on what appeared to be a SYSTEMIC Sales Screen Freeze.

How COULD my sales have dropped to year-ago levels when my platform analytics had grown over 500% - I write ghost stories - this SHOULD be 'my season' based on the traffic volume and my up-to-September 13th daily sales.

You, my dear, can only 'keep plugging' while I can only 'start asking' (a) Why did it take four weeks response time (screen 18 on T. Harrison's thread) for kdp Amazon to attempt to respond to this global issue (b) why are thousands coming BACK to the same dialogue thread to see if other's problems are fixed (c) what is the explanation for this SUDDEN true phenom of discontent.

The very best any one of us has gotten from kdp amazon is a pat on the head and a template response. As a Pub Coach I have vouched for kdp Amazon to scores of indie clients. I am so, so disappointed - and incensed - in how bungled this situation is.

Best Wishes on plugging away at it, I respect your efforts.
Emily Hill
therrimouse

Posts: 1,542
Registered: 08/11/08
Re: Statistics on my sales numbers and how they've fallen
Posted: Oct 24, 2012 3:25 PM   in response to: chuck7899 in response to: chuck7899
Click to report abuse...   Click to reply to this thread Reply
If you wander back to the other thread you will find I have solved some of the problem for everyone involved, even if I can't solve the bigger part.
Maxim

Posts: 2
Registered: 12/14/12
Re: Statistics on my sales numbers and how they've fallen
Posted: Dec 14, 2012 8:39 AM   in response to: therrimouse in response to: therrimouse
Click to report abuse...   Click to reply to this thread Reply
Hi, this sales pattern is similar to mine and many other authors.
But, if do small step every day you will be winner

Maxim, soft sales
okydok

Posts: 236
Registered: 03/12/12
Re: Statistics on my sales numbers and how they've fallen
Posted: Dec 14, 2012 10:41 AM   in response to: Maxim in response to: Maxim
Click to report abuse...   Click to reply to this thread Reply
Frankly I think Kindle is falling apart. There are so many problems, where do I start? People from my facebook are telling me they can't find my books; they just don't show up anywhere on Kindle Books in some areas. There are no prices listed on my books on the Canada site. Free's don't function properly. No bump of sales or bump in rank afterward. No sales or frees in UK whatsoever. I have more sales on Create Space than on Kindle, at ten dollars per book more. Does that make sense?

Why don't Kindle fix the problems? Since It hasn't been done after all these months leads me to believe they want it this way. That's my opinion, what's yours? At any rate it is angering. JRW
anniesempathy

Posts: 83
Registered: 09/11/10
Re: Statistics on my sales numbers and how they've fallen
Posted: Dec 14, 2012 12:45 PM   in response to: okydok in response to: okydok
Click to report abuse...   Click to reply to this thread Reply
I feel like December's sales are already falling apart. Last December (the first month that sold on Kindle) was great! So far, this month, I've only sold four books worldwide. I've been noticing that Kindle has not been doing much marketing on TV (which I find very odd, at Christmastime.) I'm wondering if they're saving up their advertising dollars for the last two weeks of December. Anyway, it is truly hurting my sales and other independent authors. I just don't understand if it is a problem with Kindle itself or just the economic state of the world. I'm starting to lose hope. But, I write about the good things in life - peace, love, and empathy. So, I'm not giving up yet - I hope no one else does either. Happy Holidays to everyone!
Legend
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums