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Permlink Replies: 22 - Pages: 2 [ Previous | 1 2 ] - Last Post: Nov 22, 2017 7:46 PM Last Post By: Carlo Palmieri Threads: [ Previous | Next ]
openhearted

Posts: 313
Registered: 09/03/12
Re: **Know your Reports & Sales** 2017 edition
Posted: Sep 27, 2017 7:42 AM   in response to: Alan KENNEDY in response to: Alan KENNEDY
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as to knowing my sales

I'll know it when I see it

oh
Herb Neu

Posts: 12
Registered: 12/23/15
Re: **Know your Reports & Sales** 2017 edition
Posted: Oct 6, 2017 11:53 AM   in response to: cdalebrittain in response to: cdalebrittain
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Question: Our eBook, Similar Transactions—A True Story, frequently shows up as Number One in True Crime>Evidence. In the past, there would be a BANNER showing the eBook being number one. We advertise the eBook on Amazon. Lately, even though the book ranks number one in its genré, the banner does not appear with the ad. I don't know whom to contact about this.
cdalebrittain

Posts: 11,129
Registered: 03/05/11
Re: **Know your Reports & Sales** 2017 edition
Posted: Oct 6, 2017 1:34 PM   in response to: Herb Neu in response to: Herb Neu
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Herb--

Although I don't have a definitive answer, I would guess that Amazon has cut back on the number of categories that get the #1 banner (perhaps only the main category of True Crime, not the subcategories).

In order to find out for sure, ask Amazon directly, using the Contact link at lower right. I'm trying to keep this thread from getting too long--all specific (to you) questions should either be directed to Amazon themselves or made the subject of a new thread.
D.Ghedini

Posts: 1
Registered: 10/30/17
Anyone else have VERIFIED sales missing from royalty report?
Posted: Nov 1, 2017 3:22 PM   in response to: cdalebrittain in response to: cdalebrittain
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I know that I sold 5 books through amazon.com because I have all the order numbers from people. One order is missing from my royalty page and amazon.com reports that I've only sold 4.

All sales were at the end of October, over two days. I am signed into the right account, and I did not drop any minimum price. The royalty report says I sold 3 from amazon and 1 from Createspace. But I have verified order numbers that I sold 4 through amazon and 1 through createspace.

My question is: why is there no way for us to SEE ourselves how many sales there are? What is to stop amazon from saying "You sold 75 books!" when you really sold 100? How would we ever know? This is really just a matter of trusting amazon to TELL you how many books sold? Why don't they give us the actual info/chart? This is ripe for fraud.

I'm just an amateur author and the one book that is missing is only $1.75 royalty so it's not the money. It's the fact that I am starting already to not trust amazon and kindle and thinking of publishing my book somewhere else.

Unless they make the sales more transparent, I think it's better just to buy my own copies and sell them through my own website.

Anyone else have VERIFIED sales missing from their royalty report?
cdalebrittain

Posts: 11,129
Registered: 03/05/11
Re: Anyone else have VERIFIED sales missing from royalty report?
Posted: Nov 1, 2017 6:25 PM   in response to: D.Ghedini in response to: D.Ghedini
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Do you have print books or ebooks? Ebook sales generally clear within a day (though a couple of days delay is not uncommon). KDP-print books do not show as sold until they actually ship. So if you have a verified order as you say you do, then it's not a "sale" until it prints and ships. This often takes a few days. In any event, the month-to-date report is the real source of information on completed sales.

It's also possible that what you consider a late-October sale is showing up in Reports as a November sale, because of when the credit card charge cleared or when the order actually shipped.

Give it a couple days, and if you still don't see the sales on your dashboard, use the Contact link at lower right to ask KDP about it, giving them the info from the verified sales you have.
Salamander Mall...

Posts: 344
Registered: 10/16/17
Re: Anyone else have VERIFIED sales missing from royalty report?
Posted: Nov 12, 2017 1:06 PM   in response to: D.Ghedini in response to: D.Ghedini
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D.Ghedini wrote:
I know that I sold 5 books through amazon.com because I have all the order numbers from people. One order is missing from my royalty page and amazon.com reports that I've only sold 4.

All sales were at the end of October, over two days. I am signed into the right account, and I did not drop any minimum price. The royalty report says I sold 3 from amazon and 1 from Createspace. But I have verified order numbers that I sold 4 through amazon and 1 through createspace.

My question is: why is there no way for us to SEE ourselves how many sales there are? What is to stop amazon from saying "You sold 75 books!" when you really sold 100? How would we ever know? This is really just a matter of trusting amazon to TELL you how many books sold? Why don't they give us the actual info/chart? This is ripe for fraud.

I'm just an amateur author and the one book that is missing is only $1.75 royalty so it's not the money. It's the fact that I am starting already to not trust amazon and kindle and thinking of publishing my book somewhere else.

Unless they make the sales more transparent, I think it's better just to buy my own copies and sell them through my own website.

Anyone else have VERIFIED sales missing from their royalty report?


Doesn't matter when the book was sold, only when it was processed. End of October could easily be beginning of November. Fiddling with their software would cost more money than they could ever pilfer from your paltry pocket. If you don't trust Amazon, don't sell on Amazon.
EmirhanPala

Posts: 1
Registered: 11/16/17
Re: **Know your Reports & Sales** 2017 edition
Posted: Nov 16, 2017 1:53 AM   in response to: cdalebrittain in response to: cdalebrittain
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hmm good
Carlo Palmieri

Posts: 1
Registered: 11/16/17
Re: **Know your Reports & Sales** 2017 edition
Posted: Nov 16, 2017 6:18 AM   in response to: cdalebrittain in response to: cdalebrittain
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Thanks for this guide!

C.
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