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Thread: I am running a countdown deal, but the discount price is not showing.


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Permlink Replies: 2 - Pages: 1 - Last Post: Jun 19, 2017 3:49 AM Last Post By: Michael W. Goe Threads: [ Previous | Next ]
Michael W. Goe

Posts: 3
Registered: 04/28/17
I am running a countdown deal, but the discount price is not showing.
Posted: Jun 18, 2017 8:53 PM
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I am running a countdown deal for 7 days. My book, which sells for 2.99, will sell for 0.99 for 7 days. The promotion runs from 06/18 to 06/25. The problem is that Amazon is still showing the price of the book as 2.99. The 0.99 price shows up only in the featured products advertisement. If you go to the book page, however, the price shows up as 2.99. I checked my promotion in KDP and it says "in progress." Has anyone else experienced this? What is going on? I sent a message to customer support and am waiting for a reply.
angelakulig

Posts: 979
Registered: 04/09/11
Re: I am running a countdown deal, but the discount price is not showing.
Posted: Jun 18, 2017 9:46 PM   in response to: Michael W. Goe in response to: Michael W. Goe
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Hi Michael, your countdown deal is running fine. The hiccup you're running into is that you're viewing the U.S. site from out of the country.
Michael W. Goe

Posts: 3
Registered: 04/28/17
Re: I am running a countdown deal, but the discount price is not showing.
Posted: Jun 19, 2017 3:49 AM   in response to: angelakulig in response to: angelakulig
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That explains it. The lower price of 0.99 is showing to US customers. Thank you so much for the answer. I feel much better now.
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