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Thread: Please tell me why i have not recieved any payments.


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Permlink Replies: 3 - Pages: 1 - Last Post: Sep 20, 2017 9:38 PM Last Post By: Joseph M Erhardt Threads: [ Previous | Next ]
Dorine Bassey

Posts: 1
Registered: 07/29/16
Please tell me why i have not recieved any payments.
Posted: Jul 7, 2017 5:32 AM
 
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i am not recieving any payments since January.i dont understand.
Joseph M Erhardt

Posts: 4,443
Registered: 12/21/15
Re: Please tell me why i have not recieved any payments.
Posted: Jul 7, 2017 6:53 AM   in response to: Dorine Bassey in response to: Dorine Bassey
 
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First, this is a forum for authors. KDP folks hardly ever look here.

So your best bet is to do a Contact Us (at the bottom right of this screen) and give the KDP folks all the relevant information.

One other thing: Your posting count indicates that this is the first time you've ever posted to the forums. If this is NOT SO, then you may have accidentally created a second Amazon log-in / password combo. If that's the case, try logging in with your original e-mail/password (and do NOT rely on the browser to auto-fill the password for you--key it in yourself). Update: This is probably not the case, as your registration date is not recent.

Best of luck.

Another thought: You could go to your Reports page and press the Payments link to see what information is there.
Rohit Rajak

Posts: 3
Registered: 07/25/17
Re: Please tell me why i have not recieved any payments.
Posted: Sep 20, 2017 9:07 PM   in response to: Dorine Bassey in response to: Dorine Bassey
 
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i am not recieving any payments since july.i dont understand.
Joseph M Erhardt

Posts: 4,443
Registered: 12/21/15
Re: Please tell me why i have not recieved any payments.
Posted: Sep 20, 2017 9:38 PM   in response to: Rohit Rajak in response to: Rohit Rajak
 
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Rohit Rajak wrote:
i am not recieving any payments since july.i dont understand.

Have you ever successfully received a payment, or are you awaiting your first payment? July royalties are due to be paid about September 29. June royalties went out about August 29.
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