Bookshelf | Reports | Community | KDP Select

Home » Amazon KDP Support » Publisher Support » Feedback

Thread: Contemtible KDP


This question is not answered. Helpful answers available: 2. Correct answers available: 1.

Reply to this Thread Reply to this Thread Search Forum Search Forum Back to Thread List Back to Thread List

Permlink Replies: 2 - Pages: 1 - Last Post: Jul 14, 2017 3:04 AM Last Post By: Notjohn Threads: [ Previous | Next ]
T M Small

Posts: 83
Registered: 10/12/15
Contemtible KDP
Posted: Jul 13, 2017 4:45 AM
 
Click to report abuse...   Click to reply to this thread Reply
I find KDP's attitude of marking their e-mails, which confirm publication or blocking of a book 'no reply' as contemptible and ignorant of authors. Such an attitude leaves authors with no means of contacting KDP, when mistakes by them are made and to raise issues.

Does anyone know how to actually contact KDP directly and by e-mail?
Joseph M Erhardt

Posts: 4,438
Registered: 12/21/15
Re: Contemtible KDP
Posted: Jul 13, 2017 5:50 AM   in response to: T M Small in response to: T M Small
 
Click to report abuse...   Click to reply to this thread Reply
General broadcast e-mails don't usually have a reply-to that you can use. Do a Contact Us at the bottom right of this screen and politely explain your situation. You'll get an e-mail response, which will likely NOT be helpful.

BUT, you can then respond to that e-mail (again, politely, explaining everything, because your e-mail will be read by a different person). If you have any screen captures that you want to send, attach them to the reply.
Notjohn

Posts: 22,918
Registered: 02/27/13
Re: Contemtible KDP
Posted: Jul 14, 2017 3:04 AM   in response to: T M Small in response to: T M Small
 
Click to report abuse...   Click to reply to this thread Reply
The old address may still work (I don't know, because people who ask for help rarely respond). It's kdp-support@amazon.com

If your account has been terminated, rather than just a book blocked, "Contact Us" may not work.

Good luck! -- NJ

Notjohn's Guide to E-Book & Print Formatting

The blog:
http://notjohnkdp.blogspot.com
Legend
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums