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Thread: Difference between number of sales on on graph vs. actual chart?


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Permlink Replies: 9 - Pages: 1 - Last Post: Dec 6, 2017 6:59 PM Last Post By: Joseph M Erhardt
Robert Morton

Posts: 11
Registered: 11/20/12
Difference between number of sales on on graph vs. actual chart?
Posted: Sep 13, 2017 8:15 AM
 
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The chart shows 1 book sale on 9/12 but -0- on the graph for that date and 2 book sales on 9/11 on the graph but only 1 on the chart.
Donna St Felix

Posts: 6,068
Registered: 09/18/13
Re: Difference between number of sales on on graph vs. actual chart?
Posted: Sep 13, 2017 8:19 AM   in response to: Robert Morton in response to: Robert Morton
 
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Robert Morton wrote:
The chart shows 1 book sale on 9/12 but -0- on the graph for that date and 2 book sales on 9/11 on the graph but only 1 on the chart.

ORDERS do not turn into sales until the payment clears.
Sometimes they do not clear (bad or maxed out credit cards).
Ward Rogers

Posts: 1,308
Registered: 12/02/16
Re: Difference between number of sales on on graph vs. actual chart?
Posted: Sep 13, 2017 8:19 AM   in response to: Robert Morton in response to: Robert Morton
 
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Robert Morton wrote:
The chart shows 1 book sale on 9/12 but -0- on the graph for that date and 2 book sales on 9/11 on the graph but only 1 on the chart.

The graph doesn't show sales, only orders...as it states on the graph.
Ward Rogers

Posts: 1,308
Registered: 12/02/16
Re: Difference between number of sales on on graph vs. actual chart?
Posted: Sep 13, 2017 8:21 AM   in response to: Donna St Felix in response to: Donna St Felix
 
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Donna St Felix wrote:
Robert Morton wrote:
The chart shows 1 book sale on 9/12 but -0- on the graph for that date and 2 book sales on 9/11 on the graph but only 1 on the chart.

ORDERS do not turn into sales until the payment clears.
Sometimes they do not clear (bad or maxed out credit cards).


Or the customer removes it from the trolley before checkout.
Robert Morton

Posts: 11
Registered: 11/20/12
Re: Difference between number of sales on on graph vs. actual chart?
Posted: Nov 30, 2017 7:22 PM   in response to: Donna St Felix in response to: Donna St Felix
 
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OK, thanks.
JP Reedman

Posts: 76
Registered: 10/25/13
Re: Difference between number of sales on on graph vs. actual chart?
Posted: Dec 1, 2017 1:48 PM   in response to: Robert Morton in response to: Robert Morton
 
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There ARE some serious glitches right now, however. Amazon have said 'they are aware.' This includes books listed as free 'Goodreads Giveaways' but are actually not (you are credited with payment as normal) but also unusual amounts of uncleared orders, more than can be accounted for by bad cards. They are starting to catch up slowly, about 21 of my missing books have shown up on my December month to date although they were ordered approx 1-3 days ago.
Robert Morton

Posts: 11
Registered: 11/20/12
Re: Difference between number of sales on on graph vs. actual chart?
Posted: Dec 6, 2017 11:04 AM   in response to: Ward Rogers in response to: Ward Rogers
 
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OK, thanks.
Robert Morton

Posts: 11
Registered: 11/20/12
Re: Difference between number of sales on on graph vs. actual chart?
Posted: Dec 6, 2017 11:05 AM   in response to: Robert Morton in response to: Robert Morton
 
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OK, thanks.
Robert Morton

Posts: 11
Registered: 11/20/12
Re: Difference between number of sales on on graph vs. actual chart?
Posted: Dec 6, 2017 11:09 AM   in response to: Robert Morton in response to: Robert Morton
 
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I understand the reasons the differences between the "Reports" vs. what my KDP advertising shows of book sales. However, the problem seems to be growing worse. For example, on 12/3 I sold one KDP book, then sold six more on 12/4 and 12/5. These sales from my KDP ads are not showing up on the "Reports."
Joseph M Erhardt

Posts: 4,725
Registered: 12/21/15
Re: Difference between number of sales on on graph vs. actual chart?
Posted: Dec 6, 2017 6:59 PM   in response to: Robert Morton in response to: Robert Morton
 
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The AMS ad dashboard information is NOTORIOUSLY LATE. It is almost impossible to correlate anything that happens on the ad dashboard with anything real-time.

In fact, after starting an ad, you can ignore anything that's reported in the first full week of the campaign. The info is delayed, and you can't make judgments and adjustments until the info comes in. Right now, that's the way things are, alas.
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