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Thread: A *spam note ...


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Permlink Replies: 33 - Pages: 3 [ 1 2 3 | Next ] - Last Post: Dec 11, 2017 11:33 PM Last Post By: Gary O'Riley
Donna St Felix

Posts: 6,120
Registered: 09/18/13
A *spam note ...
Posted: Sep 20, 2017 1:56 AM
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If EVERYONE would delete out a spam or two when you see it, it would make things easier for everyone.

To delete a spam message, click on the yellow triangle in the upper right area of the message.
You will then see a drop-down menu. Usually, the 'spam' choice is correct.
Click on that choice and then send it.
The 'spam' message will delete.
wirdmonger

Posts: 1,127
Registered: 01/07/12
Re: A *spam note ...
Posted: Sep 20, 2017 2:08 AM   in response to: Donna St Felix in response to: Donna St Felix
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Will do!
A Woodley

Posts: 321
Registered: 03/06/17
Re: A *spam note ...
Posted: Sep 20, 2017 4:46 AM   in response to: Donna St Felix in response to: Donna St Felix
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Donna St Felix wrote:
If EVERYONE would delete out a spam or two when you see it, it would make things easier for everyone.

To delete a spam message, click on the yellow triangle in the upper right area of the message.
You will then see a drop-down menu. Usually, the 'spam' choice is correct.
Click on that choice and then send it.
The 'spam' message will delete.

No need to waste time choosing from the drop down menu, just report as is, :)

Hit the triangle, then hit 'report abuse'.
I always do it that way, so much quicker when there are lots of them :)

tanzzee

Posts: 152
Registered: 01/06/12
Re: A *spam note ...
Posted: Sep 20, 2017 5:10 AM   in response to: A Woodley in response to: A Woodley
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Early in the morning (Central Time) a few days ago, I deleted THREE pages of spam. Some of them had already been viewed 10+ times; one had 16 views. How difficult is it to hit the triangle, top right? Grrrrrrrrrrrrrrr.
Mrs Julia Evans

Posts: 892
Registered: 05/22/16
Re: A *spam note ...
Posted: Sep 20, 2017 5:20 AM   in response to: Donna St Felix in response to: Donna St Felix
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Amen, sister!

I play 'Whack-a-Spam' every day, and even on a work-day, when I visit the community morning and evening, I nuke about 40-50 of the little ****ers. It's especially bad in the mornings (UK) when our US friends have been in bed for an hour or two.

I took a month off in August to finish my book, and with the extra free time on my hands, I averaged 100+ a day. And I know I'm just an amateur compared to some of our most vigilant spam-assassins.

There's nothing more frustrating than seeing twenty new spam messages pop up, and they've already had half a dozen views, but they're still visible.

Come on everyone - join in! It's soooo much fun!

Thanks, Donna, for raising this again.

:)
Ward Rogers

Posts: 1,308
Registered: 12/02/16
Re: A *spam note ...
Posted: Sep 20, 2017 6:38 AM   in response to: Donna St Felix in response to: Donna St Felix
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Yes, except...
  • Amazon could ban you from posting in the forum; a dozen or so have received this reward, but were able to manage a return to the fold after a couple of emails, banishment lasting from a couple of days to a couple of weeks.
  • Much slower processing speeds in the forum compared to those who don't do good deeds.
Joseph M Erhardt

Posts: 4,749
Registered: 12/21/15
Re: A *spam note ...
Posted: Sep 20, 2017 6:56 AM   in response to: Ward Rogers in response to: Ward Rogers
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Ward Rogers wrote:
Yes, except...
  • Amazon could ban you from posting in the forum; a dozen or so have received this reward, but were able to manage a return to the fold after a couple of emails, banishment lasting from a couple of days to a couple of weeks.
  • Much slower processing speeds in the forum compared to those who don't do good deeds.

You're right, but for spam in the General forum (at minimum), what's the alternative to nuking them? :(

I got banned once for running a test involving the forbidden posting words. :)
writerbn

Posts: 5,649
Registered: 05/12/12
Re: A *spam note ...
Posted: Sep 20, 2017 7:10 AM   in response to: Ward Rogers in response to: Ward Rogers
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Ward Rogers wrote:
Yes, except...
  • Amazon could ban you from posting in the forum; a dozen or so have received this reward, but were able to manage a return to the fold after a couple of emails, banishment lasting from a couple of days to a couple of weeks.
  • Much slower processing speeds in the forum compared to those who don't do good deeds.

Exactly. I was a recipient of the reward a while back.

Besides, if we all do KDP's work for them, they have even less incentive to fix the problem. And really, it would take less than fifteen minutes to fix it permanently with a simple captcha on the signup page, as several of us have suggested to Support.
Marcia L. Maxwell

Posts: 298
Registered: 12/31/14
Re: A *spam note ...
Posted: Sep 20, 2017 7:16 AM   in response to: writerbn in response to: writerbn
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And really, it would take less than fifteen minutes to fix it permanently with a simple captcha on the signup page, as several of us have suggested to Support.

Maybe if we would mount a campaign to Support and flood their inboxes with the suggestion, they would get the picture. This is our forum, after all, and it can't be that hard to add a captcha.

Anybody want to post their message about the captcha so we can copy and paste?

mm

writerbn

Posts: 5,649
Registered: 05/12/12
Re: A *spam note ...
Posted: Sep 20, 2017 8:56 AM   in response to: Marcia L. Maxwell in response to: Marcia L. Maxwell
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Marcia L. Maxwell wrote:
Anybody want to post their message about the captcha so we can copy and paste?

Feel free to use this:

As an active participant in the KDP Community forums, it is annoying to see the forums flooded with spam, especially when legitimate posts are often held back for moderation.

The vast majority of spam is generated by bots, using throwaway KDP accounts, and it could be prevented by a simple step: adding a captcha to the account signup page.

Please forward this message to the management of your technical team.


I may or may not have added something about offering my web development services for a suitable fee :)
Donna St Felix

Posts: 6,120
Registered: 09/18/13
Re: A *spam note ...
Posted: Sep 20, 2017 1:09 PM   in response to: Ward Rogers in response to: Ward Rogers
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Ward Rogers wrote:
  • Amazon could ban you from posting in the forum; a dozen or so have received this reward, but were able to manage a return to the fold after a couple of emails, banishment lasting from a couple of days to a couple of weeks.

I got the ‘posting ax’ twice for deleting spam, that being where you are just swept up with poster names of the bad guys. A note to customer service telling them that I delete spam, that I do not post spam and asking to be reinstated has cleared it up within a day or so – and with an apology. I’ll probably get the ax again soon, and (LOL) then another dear apology.

I am going to copy the spam note I posted (the top post) in this forum to the Account Issues forum as it is thick there too.
Emily Veinglory

Posts: 3,575
Registered: 04/25/13
Re: A *spam note ...
Posted: Sep 20, 2017 1:29 PM   in response to: Donna St Felix in response to: Donna St Felix
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People who get purged for deleting spam should get a little badge of honor next to their name, which gets increased in rank every time it happens....
pdsinger1

Posts: 1,637
Registered: 06/01/12
Re: A *spam note ...
Posted: Sep 21, 2017 6:42 AM   in response to: Donna St Felix in response to: Donna St Felix
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When we contact the customer service end, we just get patted on the head and told "we're working on it, run along now". They've been "working on it" for years now: if they worked at any of their other business at this same speed, Borders would rule the world of booksellers.

Has anyone escalated this up to the Jeff @ Amazon.com level? Because the first line contact is useless.

(Preparing to be modded in 3...2...1...)
Donna St Felix

Posts: 6,120
Registered: 09/18/13
Re: A *spam note ...
Posted: Sep 21, 2017 6:52 AM   in response to: pdsinger1 in response to: pdsinger1
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pdsinger1 wrote:
When we contact the customer service end, we just get patted on the head and told "we're working on it, run along now". They've been "working on it" for years now: if they worked at any of their other business at this same speed, Borders would rule the world of booksellers.

Has anyone escalated this up to the Jeff @ Amazon.com level? Because the first line contact is useless.

(Preparing to be modded in 3...2...1...)


They did make major strides with knocking down those darn 800 numbers in the title. I can see with the 'bad' ones now getting thru to the forums, that it would be rather hard to key in (whatever the term is) words to knock down those getting thru. We have no idea what the actual total is that they do knockout but I remember the night where hundreds, or was it thousands, that drove us nuts. I think that was a night where their spam block went down. Here is hoping they figure something out.
writerbn

Posts: 5,649
Registered: 05/12/12
Re: A *spam note ...
Posted: Sep 21, 2017 7:22 AM   in response to: Donna St Felix in response to: Donna St Felix
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Donna St Felix wrote:
They did make major strides with knocking down those darn 800 numbers in the title. I can see with the 'bad' ones now getting thru to the forums, that it would be rather hard to key in (whatever the term is) words to knock down those getting thru. We have no idea what the actual total is that they do knockout but I remember the night where hundreds, or was it thousands, that drove us nuts. I think that was a night where their spam block went down. Here is hoping they figure something out.
As I've said before, the solution is simple: cut it off at the source (account signup), before it ever gets to the forum. Just about every other major forum does this, and it works to prevent most of the spam. Trying to filter it out after it's already been posted is putting a band-aid on an open-heart surgery patient.

I'm inclined to agree with pdsinger1: all the talk about "working on it" is just talk.
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