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Thread: Payments not recieved.


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Permlink Replies: 4 - Pages: 1 - Last Post: Dec 19, 2017 7:29 AM Last Post By: Emily Veinglory Threads: [ Previous | Next ]
aa austria

Posts: 1
Registered: 11/09/15
Payments not recieved.
Posted: Sep 27, 2017 9:28 AM
 
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Hi,
I am having problems receiving payments as I am constantly receiving for Kindle " bank information is incorrect". I have reentered the same info for my bank 3 times and still the same error response.
HELP!!!!!
cdalebrittain

Posts: 11,569
Registered: 03/05/11
Re: Payments not recieved.
Posted: Sep 27, 2017 9:43 AM   in response to: aa austria in response to: aa austria
 
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Where are you banking? I know that a lot of UK authors become confused because the numbers that Amazon asks for are not the numbers on their bank card.

Print out what Amazon is asking for and take it to your bank. They will know the correct numbers to enter.

If you are not in a country where Amazon does EFT/direct deposit, it's also possible that you will not be paid directly into your account no matter what numbers you enter. Good luck!
R Butler

Posts: 142
Registered: 09/20/17
Re: Payments not recieved.
Posted: Sep 27, 2017 9:43 AM   in response to: aa austria in response to: aa austria
 
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No one on the forum will be able to help with this. You will need to contact KDP support and/or your bank to ensure the information is correct and identify what the issue is.
KIESEL

Posts: 1
Registered: 12/19/17
Re: Payments not recieved.
Posted: Dec 19, 2017 6:22 AM   in response to: aa austria in response to: aa austria
 
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It's been four months that I'm having the same problem....
Emily Veinglory

Posts: 3,575
Registered: 04/25/13
Re: Payments not recieved.
Posted: Dec 19, 2017 7:29 AM   in response to: KIESEL in response to: KIESEL
 
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Then the same answer applies. You are not putting the right number in the right box. if you print the form out and take it to your bank they may be able to help.
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