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Thread: Cannot Add Bank for Payments


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Permlink Replies: 4 - Pages: 1 - Last Post: Oct 3, 2017 2:34 PM Last Post By: Stephen
Benjamin P. Dai...

Posts: 2
Registered: 10/02/17
Cannot Add Bank for Payments
Posted: Oct 2, 2017 4:03 PM
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Is anyone else having this problem? I just opened a KDR account and for 2 days now, I haven't been able to add a checking or savings account to get paid. My screen just gets stuck with the loading cycle but never resolves. Can anyone help or provide a number that I can call so I can get this setup, please? Thanks in advance.

Edited by: Benjamin P. Dailey on Oct 2, 2017 4:03 PM

Edited by: Benjamin P. Dailey on Oct 2, 2017 4:03 PM
Joseph M Erhardt

Posts: 4,444
Registered: 12/21/15
Re: Cannot Add Bank for Payments
Posted: Oct 2, 2017 4:06 PM   in response to: Benjamin P. Dai... in response to: Benjamin P. Dai...
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Try a different browser. Especially if you're using Explorer.
Benjamin P. Dai...

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Registered: 10/02/17
Re: Cannot Add Bank for Payments
Posted: Oct 2, 2017 4:18 PM   in response to: Joseph M Erhardt in response to: Joseph M Erhardt
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Thanks for the response. Unfortunately, I tried. So far have tried Firefox, Chrome, IE, Edge, and even my smart phone's internet browser. Any other ideas?
Fern Bailey

Posts: 26
Registered: 10/02/17
Re: Cannot Add Bank for Payments
Posted: Oct 2, 2017 6:51 PM   in response to: Benjamin P. Dai... in response to: Benjamin P. Dai...
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Do you have any pop-up or ad/banner blockers installed? I've experienced that problem before on other sites and found it was due to having blockers of some kind installed. And then on some sites I have to disable Kaspersky anti-banner as well in order to make a payment, for example. Because of this I keep one browser (IE, *shudder*) purely for such things and use Pale Moon (based on Firefox but far less bloated than it) for regular browsing. Good luck!

Edited by: Fern Bailey on Oct 2, 2017 6:51 PM
Stephen

Posts: 1
Registered: 10/03/17
Re: Cannot Add Bank for Payments
Posted: Oct 3, 2017 2:34 PM   in response to: Benjamin P. Dai... in response to: Benjamin P. Dai...
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I have a similar problem, I needed to update my account with a new checking account number but the orange circle of doom just spun until I refreshed the page in frustration. Tried it in Chrome and Firefox, same thing. Now it says my US based bank's routing number is blacklisted for my country, which is US. So its not just you.

Unfortunately I do not know a fix.
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