English | Help | Sign in

Please rate your experience using this page


Delighted

Satisfied

Disappointed

Thank you! We appreciate your feedback.

Click here to take our survey and give us detailed feedback. If you're having a problem and need assistance, please contact us.

Help Topics

Contact Us

Have feedback? Can't find your answer in our Help pages?

Contact Us

Send Updated eBook Content to Customers

You can change your eBook at any time and republish the updated version. Customers who bought your eBook before you changed it keep the original version. If you corrected serious errors in your eBook and want us to notify customers of your updates and send them the latest version, you need to contact us. Before contacting us, please consider the following:

  • We only send customers updates to serious quality issues. Sending customers updated content may erase notes or highlights they entered, so the improvements must outweigh the disadvantages. We won't accept your request if you:
    • Added, deleted, or changed words, sentences, pages, chapters, or images.
    • Changed a character's name or your eBook's plot.
    • Added, deleted, or changed links or marketing information
    • Made significant changes that warrant a new edition.
  • Check your entire eBook. Make sure you've corrected all errors.
  • Gather all the information we need. You need to send us the ASIN, detailed examples of the corrections you made, and the Kindle location number. Location numbers are the digital equivalent of physical page numbers and provide a way to easily reference a place in your reading material regardless of font size.
After we receive your request, we'll review the changes within 7 business days to ensure the issues have been corrected. Then we'll take one of these actions:

  • Corrections to destructive or critical errors. If we find major corrections, we'll alert the customers who already own your book via email. These customers have the option to use the “Manage Your Content and Devices” page on Amazon.com to receive your book updates.
  • Corrections to distracting errors. If we find only minor corrections, we won't notify customers by e-mail, but we'll activate their ability to update the content through the “Manage Your Content and Devices” page on Amazon.com.
  • Corrections to critical errors needed. If we find more major corrections are needed, we'll temporarily remove your eBook from sale. We'll notify you of the issues we found so you can fix them. Once the improvements are made, let us know and we'll email customers just like we do for major corrections.
Did you buy a copy of your eBook and want to see updates? The updated content is not downloaded automatically, so you need to contact us. We'll send the updated content to your device. You won't need to buy the book again, but you might lose notes or highlights.

To learn more about common eBook quality issues, see our Guide to Kindle Content Quality.

We're Sorry.
The service or feature you're trying to use is currently unavailable. We're working to solve the problem as quickly as possible. Please try again later.
Your session has expired

Please sign in again.

Sign In
Adobe Flash

To view this page, you'll need Adobe Flash Player.

If you have already installed it, please make sure it is up to date and enabled.

Get the latest version of Adobe Flash Player
edit