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eBook Quality Dashboard

To make it easier to manage alerts about your eBooks' quality issues, we've created the eBook Quality Dashboard. On your Dashboard, you can see all issues for all your titles and fix them.

To learn about the issues we see most frequently, see the Guide to Kindle Content Quality.


How it works

  1. If we find a quality issue in your eBook or a customer reports one, we'll send you an email directing you to your eBook Quality Dashboard, where you'll get a detailed view of all individual issues. (You can also access the eBook Quality Dashboard by going to your Bookshelf.) The Dashboard lets you filter by attributes like:

    • Title
    • Author
    • Status (e.g., suppressed, warning)
    • Issue type (e.g., eBook content, metadata)

  2. When you find the titles with the reported issues, you'll see the individual issues (e.g., image quality, typo, formatting), as well as notes and suggested updates (e.g., image is blurry, change "ad" to "and").

  3. After you've reviewed the issues, you tell us that you're going to fix them or that they're not an issue by clicking one of three buttons: 1) I will fix, 2) Not an issue, or 3) Cannot fix. You don't have to fix all issues at once; you can fix one, a few, or all in one session. It's up to you.

    When would I click "Not an issue" or "Cannot fix"?

  4. After you click I will fix, upload your revised files through the normal process by selecting Edit eBook Content on the title in your Bookshelf. We'll review within two days.

  5. To track review status, you can filter by the tabs listed below. The tabs correspond to the review steps:

    • Review these issues. We're waiting for you to tell us you're fixing the issues or that they're not issues.
    • Make corrections. You've told us you'll fix the issues and will upload the revised files, but you haven't uploaded them yet.
    • Under review by Amazon. You've uploaded the revised file and we're checking the new content.
    • Resolved. We've verified that you've fixed the issues. Learn more about notifying customers about eBook updates.
  6. If you want to change your response or ask a question about an issue, you can click More Options to let us know.

Note: Until all issues are resolved, you'll receive an email a week pointing you to the Dashboard.

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Personal information

The Dashboard isn’t designed to store personal information, such as email addresses, phone numbers, credit card numbers. If you enter personal information in the Internal Notes or Comments fields, the Dashboard will ask you to remove it when you submit your response. If you don’t remove the information, the Dashboard will automatically remove it when you submit your response.

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