Your KDP account is connected to and uses the same credentials as your Amazon customer account. Your Account is where your personal, tax, and financial information is stored. Learn how to access and update your information

Contents

• Change or reset your password
• Change or edit your email address
• Update account information
• Update tax interview
• Multiple accounts
• Merge accounts
• Authorize others to manage your KDP account
• Manage a deceased author's account
• Close an account
• Reopen an account

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Change or reset your password

KDP uses the same credentials as your Amazon account. Whether you created your account at KDP first or used an existing Amazon account, you can update your password in Your Account on Amazon.com. To change your password:

1. Go to the Login & security page of your Amazon customer account.
2. Sign in with your current email address and password.
3. Under the Password section, click Edit.
4. Enter your new password.
5. When you're done, click Save changes.
6. Go back to the KDP homepage and sign-in.

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Change or edit your email address

Whether you created your account at KDP first or used an existing Amazon customer account, you can update your email preferences in Your Account on Amazon.com. To change your email address:

1. Go to the Login & security page of your Amazon customer account.
2. Sign in with your current email address and password.
3. Under the Email section, click Edit.
4. Enter the new email address and the characters you see in the security challenge.
5. When you're done, click Save changes.

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Update account information

To update your name, address, or phone number:

1. Sign in to KDP.
2. Click Your Account at the top of the page.
3. Follow the instructions for two-step verification.
4. Go to My Profile
5. Under Author/Publisher Information update your name, address, and phone number.
6. Scroll to the bottom of the page and click Save.

PO Box addresses are not accepted for publishers in United States and/or Canada.

*Note: This information should match the information given in your tax interview. Learn how to update your tax information.
Changing your phone number doesn’t update the number for two-step. Learn how to change your number for two-step verification.

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Update tax interview

U.S. tax regulations require Amazon to collect information about your tax status under U.S. law using our short online tax interview. This is because Amazon issues payments that can be regarded as income. We must receive and validate your tax identity information before you can update existing books or publish new books in the Kindle store.

To complete the tax interview:

1. Go to your account page.
2. Under Your Account, click Tax Information.
3. Click Complete Tax Information. If you're updating your tax information, click View/Provide Tax Information.

Answer all questions and enter all information requested during the interview. You may retake the interview anytime your information or circumstances change. You can check the status of your tax information anytime under the Tax Information section of your KDP Account. Validated tax information will show a Tax Account Status of Completed."

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Multiple accounts

To manage your KDP books efficiently, we recommend you maintain all your KDP books under a single account. Both Amazon and KDP have a policy which prevents creating a second account under a different email address, or under an email address that's associated with an already existing account.

For more information, refer to our Terms and Conditions.

If you have Kindle books published through different KDP accounts, we can merge them all in to one and close the secondary account.

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Merge accounts

To have your accounts merged, you'll need to provide the following:

• Ensure to write from the email address associated with KDP account you want to merge to another account.
  
• Provide a title of one book from each KDP account and its corresponding ASIN or ISBN.
• Have live titles in both account.
• Remove any Ads promoting your KDP titles and re-create new Ads from your new account, if applicable.
  
• Ensure your bank details information is updated to pay any outstanding royalties. Learn more about updating bank details.

Merging your KDP accounts will move your published books from your old KDP account to your new one. The below information will not be transferred:

• Old account information
• Tax interview details
• Sales reports
• Payment information to the new account
• Active Ads running for your title published in old account
• A+ Content. You can replicate your projects on the new account.

Reports will no longer be accessible with the old account. We recommend downloading your reports before merging accounts.

After you gather the information we need and verify your account details, contact us. We'll move the old account information to the new account and then confirm that this is done.

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Authorize others to manage your KDP account

We do not recommend multiple users using the same login credentials to access an account.

Here are some potential issues:

• It may be a security risk. For example, if someone with access to the account leaves your company or organization, that person might still be able to log in to the account.
• It would require that all users have access to both the primary and backup devices when they log in.
• If the two-step verification code is being sent to a mobile phone, and the owner of that phone isn’t available, the user trying to log in won’t receive the code.

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Manage a deceased author's account

Our team can help you during this difficult time. To request access to a KDP author's account after they have passed away or become incapacitated, please contact us. To access the contact us form, either sign-in or create a free KDP account. We take security very seriously, so before we can help you access the account, you will need to provide the following documentation:

• Death certificate
• One of the following court-issued letters indicating that you own the rights to the account:
  • Estate Owner
  • Next Executor
  • Next of kin
  • Will

Once you have access to the account, our team can help you to either close, merge, or take ownership of the account.

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Close an account

To have your account closed, you'll need to do the following:

• Unpublish available books.
• If there are royalties pending in your account, please verify that your name, account number, and routing number are current and match the account information on file with your bank. This ensures that you receive outstanding royalties.

After you unpublish your books and verify your account details, contact us to authorize the closure of your account.

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Reopen an account

To reopen an account, you need to contact us. Our team will evaluate the possibility of reopening your account.

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