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Manage Your Campaigns

You can access the campaign manager from your KDP bookshelf or by signing in directly to the advertising console.

Access the campaign manager from your KDP bookshelf
Use this method when you want to advertise in a new marketplace.
  1. Go to the Marketing tab.
  2. Select a marketplace for advertising in the Amazon Advertising field.
  3. Click Create a Campaign.
Access the campaign manager from the advertising console
Use this method if you're already registered in the marketplace you're advertising in.
  1. Sign in to the marketplace where you would like to run your ad: advertising.amazon.com, advertising.amazon.ca, advertising.amazon.co.uk, advertising.amazon.de, advertising.amazon.es, advertising.amazon.fr, advertising.amazon.it, or advertising.amazon.com.au.
  2. Navigate to Campaigns.
To change language in the advertising console:
  1. Click your user name dropdown menu in the header bar (next to the "?" icon).
  2. Select from one of the available language options.


Campaigns

Campaigns group your ads by their advertising budgets and dates. To run an ad with Amazon, you must create a campaign.

You can create a campaign for a specific line of products, for a specific timeframe, or for any other theme that helps you manage your ads. Each campaign contains one ad type and aligns with the main goal you want to achieve, such as sales or brand awareness.

To get started, go to the campaign manager and click Create a campaign.

For information about creating specific campaign types see:



Edit a campaign

You can modify your campaigns by clicking any editable fields in the campaign manager, or change your campaign's status by modifying the start and end date parameters.

In the campaign manager:
  1. Go to Campaigns.
  2. Locate the campaign you'd like to edit. See for more information.
  3. Click any editable fields in the table to modify the details of your campaigns. Click the campaign name for additional options such as keyword and product targeting, bids, and negative keywords, or click Settings for additional options.
    • To restart campaigns that have ended or have been paused, enter an end date which is a date in the future, or select the campaign and click Restart. You can also reactivate a paused campaign by clicking on the toggle switch in the active column.
    • You can extend a campaign that is going to end or has already ended by changing the end date to a date in the future.
    • You can stop a campaign by changing the status to Paused or Archived or by changing the end date to today’s date—the campaign status will change to Ended by the end of the day.
    • For Sponsored Brands, click the Edit creative button in the Creative tab to edit products, ad headline and logo.
Note: Sponsored Brands campaigns can't be enabled once they have ended.
Note: A campaign cannot be enabled or paused once it has been archived. Archived campaigns remain available for future reference. If you plan to use an ad later on, set it to paused instead of archived.


Search and filter in the campaign manager

You can find your campaigns, ads, keywords and product targets, and ad groups by using the search and filter options in the campaign manager. This is useful when you want to view or make changes to a subset of ads.

You can search for campaigns, ads, keywords and product targets, and ad groups by entering all or part of the name in the search box at the top of the table. By layering multiple filters you can analyze specific performance drivers based on the benchmarks you set.

To search in the campaign manager:
  1. Navigate to the campaign manager.
  2. Navigate to the page you'd like to search within, such as campaigns, ad groups, ads, targeting, or negative targeting.
  3. Click the search box at the top of the table.
  4. Type all or part of the campaign, ad, or keyword name and press Enter.
  5. Click Filter by and choose a filter.
  6. Select your filtering criteria from the options presented. Often this consists of a range for the filter (such as greater than or less than), and a value.
  7. Click Save to create the filter.
  8. Review your filtered results and modify the filter as needed.
  9. Edit your campaigns as needed by clicking any editable fields in the table.
    Note: You can choose which columns show in the campaign manager. To change the settings, click Columns, then Customize Columns on the right side above the table.

If you are still unable to locate your campaign in the campaign manager, try using basic troubleshooting steps such as reloading the page, disabling ad blockers, clearing your cache and cookies, upgrading your browser, changing your proxy settings, or updating any firewall or parental software settings.

Due to the volume of ads and traffic on Amazon, there is no guaranteed way to see your ad running live. We offer analytics in the campaign dashboard to track your performance including the number of impressions, clicks, detail page views and sales resulting from your ads.

Video: Introducing campaign manager



Copy a campaign

Instead of creating new ads, keyword and product targets, and ad groups, you can save time and work by copying your existing campaigns.

You can copy campaigns that are currently running, have already ended, or are archived. You can also copy campaigns that weren't approved and make the necessary changes to comply with our ad guidelines.

Campaign name, start and end date, budget, keywords, bids, and ad groups are copied when you use the copy campaign feature. Performance metrics (such as impressions, clicks, and sales) aren't copied to the new campaign.

To copy a campaign in the campaign manager:

  1. Navigate to Campaigns.
  2. Click All Campaigns.
  3. Find the campaign you want to copy.
  4. Click Copy under the Action column for your campaign.
  5. Modify and create your copied campaign using the steps for your campaign type:
    • and Sponsored Products campaigns using custom text and Lockscreen Ads: A new draft campaign will be created that is prepopulated with the parameters from the original campaign. Edit the draft campaign and submit.
    • Sponsored Products: You'll be presented with options to copy your campaign.
      1. Update the start and end date of your copied campaign by checking Edit your start date and end date. If you take no action, the following defaults are applied:
        • Start date of the original campaign is in the future: Your copied campaign will have the same default start date and end date.
        • Original campaign hasn't ended yet: The default start date for your copied campaign will be today’s date and the end date will be the same as the original campaign.
        • Original campaign has already ended: The default start date for your copied campaign will be today's date, and the end date will be "No end date".
      2. Update the intended campaign status by unchecking Pause new campaign(s) after creation. By default, your campaign will be paused unless you uncheck this box. By unchecking this box, the status of the original campaign will carry over to a newly copied campaign.
      3. Click Copy. An in progress message will appear in the campaign manager while your campaign is being copied. You'll see a success message when the copy is complete.
        Note: Targeting type and ad group settings are included in the copy. When you copy a campaign you don't have the option to switch between automatic and manual targeting, or between keyword targeting and product attribute targeting. Performance history isn't carried over to the copied campaign.
Note: Your ad will go through our review process before your campaign goes live. We will email you to let you know if your ad was approved or if changes need to be made. The review process is usually completed within 24 hours, but may take up to three business days.


View change history

You can view a detailed summary of changes made to Sponsored Products campaigns and ad groups.

You can view change history at the individual campaign and ad group levels, and across all Sponsored Products and Sponsored Brands campaigns in the same view:

  • Individual campaign level: Go to Campaigns, select the campaign you’d like to view the history for, and click History.
  • Ad group level (available for Sponsored Products only): Go to Campaigns, select the campaign and ad group you’d like to view the history for, and click History.
  • All Sponsored Brands and Sponsored Products campaigns: Go to Campaigns and click History.

Change history will show a detailed summary of updates to campaign settings, targeting, and negative targeting. Additionally, for Sponsored Products the history will show changes to ad group settings and ads.



Campaign status

The status column in the campaign manager displays information about the current state of your campaign. The status reflects changes made to the campaign, and whether or not the campaign’s ads have been approved based on Amazon Advertising’s policies.

The table below describes the various statuses you might see and some recommend actions. See for further instructions.

Campaign Status Details Recommendations
Delivering The campaign is active and eligible to serve impressions. Your ads will display in eligible placements. You can observe a campaign’s performance over time in the campaign manager, and download campaign performance reports for further analysis.
Scheduled The campaign hasn't started yet, and is scheduled to start in the future. To change your campaign start date, select the campaign name, and then select Campaign Settings to adjust the date range.
Incomplete The campaign isn't eligible to show ads because it does not have at least one target and one product to advertise. This status is only used for Sponsored Products To make the campaign eligible, select the campaign and add one or more targets and products.
Out of Budget The campaign has exceeded the Campaign daily budget. Ads in this campaign are not eligible to serve impressions until midnight when the daily budget is reset. Make one of the following changes:
  • To change the Campaign daily budget or lifetime budget, select the campaign name, and then select Campaign Settings.
  • To change or remove the Sponsored Products daily budget cap, go to all campaigns in Campaign Manager and select Advertising Settings.
Note: The campaign budget cap is only available for Sponsored Products. Lifetime budget is available for Sponsored Brands.
Payment Failure Your payment method (such as credit, debit, or deposit) was either deactivated, had insufficient funds, or was changed recently. Learn more about
Ended The campaign end date has passed and the campaign has ended. To continue running your Sponsored Products campaign, select the campaign name, and then select Campaign settings to either modify or remove the end date. Sponsored Brands campaigns can't be enabled once ended.
Paused The campaign isn't eligible because it is set to Paused. To restart your campaign, click the toggle in the Active column.
Archived The campaign isn't eligible because it is set to Archived. The campaign cannot be enabled or paused.
Draft The campaign isn't running because it hasn't been submitted. Make sure you have completed all steps in the campaign creation process.
Pending Review Amazon is reviewing the campaign and will set it to run if approved. Campaign review can take up to three business days. We'll email you to let you know whether your campaign was accepted or rejected. If your campaign is approved, it will start running automatically.
Not approved Your campaign creative was rejected and needs to be edited. If your campaign is rejected, you'll want to make the requested edits to your ad. After you update the ad, you'll need to resubmit it for review.


Rejected campaigns

Ads that don't meet our ad guidelines will not be approved. Your ad may have used inappropriate language or images, or it might fail to meet other criteria required for approval.

Refer to our ad guidelines for more information.

Ads that are not approved will be added to your drafts table. From there you can make changes to meet our guidelines and resubmit.



Ad status

The ad status helps you identify a potential issue that could be preventing your ad from running. Use these recommendations to troubleshoot and to optimize performance.

Due to the volume of ads and traffic on Amazon, there is no guaranteed way to see your ad running live. We offer analytics in the campaign dashboard to track your performance including the number of impressions, clicks, and sales resulting from your ads.

Note: Ads can't be enabled or paused once they have been archived. Archived ads remain available for future reference. If you plan to use an ad later, set it to paused instead of archived.
Ad status

Details

Recommendations

Delivering

The ad is eligible to show in ad placements.

You can observe ad performance over time in the campaign manager and download campaign performance reports for further analysis.

Not in Buy Box

This means the ad is not eligible to show in ad placements because it isn't the Featured offer.

A key feature of the Amazon website is that multiple sellers can offer the same product. If more than one eligible seller offers a product, they may compete to become the Featured Offer for that product (as long as it can be shipped to the customer's address).When you click your detail page it may appear that you are winning the buy box for your location but there may be a split of buy box winner based on other factors. As a result you will see the status message in the campaign manager.

This status does not apply to Sponsored Brands campaigns.

You can add products to your Sponsored Products campaign even if they are not currently winning the buy box, however they are only eligible to receive impressions when they win the buy box.

To be considered for selection as the Featured Offer, first make sure that both you and your listed items are eligible. Selection then looks at a number of factors to identify the offers that customers are most likely to want, including price, availability, delivery speed, and customer service.

Ineligible

The ad may be ineligible for one of the following reasons:

  • The product's image is missing.
  • Some product information required for the ad is missing.
  • The product is currently out of stock
  • The category the product is listed in is not eligible for advertising with Sponsored Products.
  • There is no inventory information for the product.

Review the eligibility requirements.

Confirm that your product information and inventory is complete and updated.

Paused

The ad is set to Paused.

To enable your ad, switch toggle to active state, located next to the ad name.

Archived

The ad is set to Archived.

The ad can't be enabled or paused.

Out of Budget

One of the following has occurred:

  • The campaign has exceeded the Campaign daily budget. Ads in this campaign are not eligible for display until midnight when the daily budget is reset.
  • The total spend for today for all of your campaigns has reached the Account daily budget cap threshold. The account level budget determines how much you spend per day across all of your campaigns. Ads in this campaign are not eligible for display until midnight when the daily budget cap is reset.

Make one of the following changes:

  • To change the Campaign daily budget, select the campaign name, and then select Campaign Settings .
  • To change or remove the Account daily budget cap, go to all campaigns in the campaign manager and select Advertising Settings .

Payment Failure

Your payment method (such as credit, debit, or deposit) was either deactivated, had insufficient funds, or was changed recently.

To change your payment method, go to Settings > Account Info. Under Payment Information, click Charge Methods for Advertising to edit an existing payment method or add a new one.

Learn more about

Campaign ended

The campaign end date has passed and the campaign has ended.

To continue running your campaign, select the campaign name, and then select Campaign Settings to either modify or remove the end date.

Campaign paused

The campaign is not eligible because it is set to Paused.

To restart your campaign, slide toggle to Active state, located next to the campaign name.

Campaign archived

The campaign is not eligible because it is set to Archived.

The campaign can't be enabled or paused.

Ad group paused

Parent ad group is paused

To restart your ad group, slide toggle to Active state, located next to the ad group name.

Ad group archived

Parent ad group is archived

The ad group can't be enabled or paused.



Portfolios

Portfolios are a group of campaigns that you can organize to meet your advertising needs. Create portfolios by brand, product category, or by season to provide structure and manage your advertising activity.

Available multi-language captions are best viewed in the Google Chrome browser.

You can track portfolio performance in the campaign manager, create reports for campaigns by portfolio, and see spend allocated by portfolio in your billing statements.

Portfolios within your advertising account do not compete against each other to help ensure that best performing campaigns continue to show to the customer.

Portfolios can simplify your day-to-day campaign management in multiple ways:

  • Multi brand management – Group your campaigns by brand, business line or season to reflect your marketing needs.
  • Budget caps – Define a date range or recurring monthly budget cap and ensure your campaign spends don’t exceed your desired marketing needs.
  • Track Performance – Review portfolio performance and create reports for campaigns by portfolio.
  • Streamlined billing – Simplified billing details broken down by aggregated portfolio spend in each billing cycle.



Create a portfolio

Portfolios allow you to group campaigns belonging to a brand or business line to adjust to your current marketing needs.

To create a portfolio:

  1. Navigate to the campaign manager.
  2. Under All campaigns, click Create portfolio.
    Note: If you don’t see the left navigation bar, click the >> sign to expand it.
  3. In the pop-up window, enter the name of your portfolio and click Create a portfolio. Give the portfolio a name that is meaningful to you and has a consistent format to help you sort and filter, and differentiate it from other portfolios.
  4. Once you’ve created your portfolio, you can add campaigns, create new campaigns within that portfolio, and set an optional date range or monthly recurring budget cap for a specific time range
Note:
  • You can only add Sponsored Product campaigns to portfolios; Lockscreen Ads are not currently supported.
  • A campaign can only belong to one portfolio at a time. To learn how to move a campaign to a different portfolio, see Edit your portfolios .


Edit your portfolios

Once you’ve created a portfolio, you can manage your campaigns from the individual portfolio view, or by selecting one or more campaigns in the All campaigns view or using bulk actions.

You can modify your portfolio’s name, budget type, or the date range for your selected budget cap. To edit your portfolio settings:

  1. Click the name of the portfolio you want to edit.
  2. Click Modify portfolio.
    1. Enter your desired name for the portfolio in the Portfolio name text box.
    2. Select your budget type from the drop-down, enter the budget cap amount, and choose an optional date range or budget end date.
  3. Make your edits and Save changes.

To move campaigns to a portfolio or remove a campaign from a portfolio:

  1. Go to the All campaigns view or to the individual portfolio.
  2. Select the campaign you want to move.
    1. If you want to move a campaign to a different portfolio: click Move to portfolio, select the applicable portfolio where you want to move the campaign and click Save.
    2. If you want to remove a campaign from a portfolio: click Remove from portfolio.
    Note:

    When you add or move campaigns to a portfolio, that campaign’s spend is added to the portfolio's total spend. If the additional campaign spend exceeds the portfolio's budget cap, the campaigns in that portfolio will pause. Learn more about Portfolio budgets .



Portfolio views

Access your portfolios from three distinct views from the left navigation: All campaigns, Portfolios, or Individual portfolio views.

All campaigns view

From the All campaigns view, you can see every campaign in your account. The portfolio column shows which portfolio, if any, a campaign is assigned to. The portfolio that a campaign is assigned to does not affect the performance history of individual campaigns.

To access this view, go to the campaign manager and click All campaigns.

Portfolio view

In the Portfolio view, all your portfolios are listed with the aggregate values of the campaigns assigned to them. You can manage the budget cap and date ranges for any portfolios that have a budget date range included. Aggregate metrics in the table and chart only reflect the performance of campaigns assigned to portfolios.

To access this view, go to Campaign Manager and click Portfolios.

Individual portfolio view

The individual portfolio view provides a detailed view of all campaigns assigned to a specific portfolio and any portfolio settings that have been applied. Aggregate metrics in the table and chart provide a quick view of the performance of all campaigns in a particular portfolio.

To access this view, go to Campaign Manager and click the name of the individual portfolio.



Portfolio budgets

Use portfolio budget caps to set and manage your spending for a group of campaigns and help ensure that the total spend of campaigns in your portfolio does not exceed your set budget.

Budget caps allow you to control if and when your portfolio will stop spending, and the campaigns within the portfolio will stop delivering. Budget caps are the maximum spend by all campaigns in your portfolio for the budget date range or month, if you've set a monthly recurring cap. When the budget cap is reached, all campaigns in the portfolio will stop delivering.

At the end of the month or your selected date range, you will not be charged more than the budget you’ve set for that period. We’ll adjust your invoice for any over-delivery, and won’t charge you for any amount in excess of the portfolio budget you’ve set. We credit back over-delivery either at the campaign or portfolio level, so if your invoice is adjusted at the campaign level, you won’t receive a credit at the portfolio level as well.

If you increase your portfolio budget in the middle of the period, and you’ve spent less than your new budget, we will apply the new budget. If you reduce your portfolio budget and your portfolio has already spent the new budget amount, the campaigns in the portfolio will stop delivering and there will be no over-delivery credit.

There are three available budget cap options for portfolios:

No budget cap

By default, the portfolio budget is set to No budget cap. This setting allows the campaigns in your portfolio to continue spending until those individual campaign budgets have been used.

Recurring monthly budget cap

This option allows you to set a recurring monthly budget for your portfolio that will reset the first day of each month. If you set the monthly recurring option in the middle of the month, we will consider the full amount for the current month and deduct the amount already spent for that month. You will see a message showing you the amount already spent in the portfolio for that month.

Date range budget cap

This option allows you to select a specific date range for your budget cap. At the end of the date range, if your campaigns are not delivering, you can extend the end date to continue delivering. If the date range for your portfolio budget cap is earlier than the campaign end date, your campaigns inside that portfolio will pause when the portfolio end date is reached. To learn how to edit your portfolio settings, go to Edit your portfolios .

To help maximize your spend without exceeding your portfolio's budget cap, we recommend that you set a higher budget for your best performing campaigns than your portfolio's budget.

If you've met your portfolio's budget cap and you want to resume your campaigns, you can increase the total budget and date range or remove the budget cap. Once you’ve made one of these adjustments, your campaigns will start delivering again.



Portfolio billing

Within each billing statement, your aggregated portfolio spend will be shown at the top, followed by detailed campaign-level spend for each portfolio.

The Billing page is broken down to help you understand how much was spent on a brand, business line or season during the billing cycle. Billing details will reflect the portfolio mapping at the time the invoice is issued. When your credit card is charged, Amazon accumulates spend for each campaign within each portfolio.



View your portfolio reports

You can download portfolio data from your portfolios page or from the Reports tab.

Portfolios page:

You can create a report from any campaign or portfolio view to download your performance metrics to a spreadsheet. This will include all data currently filtered in the table.

  1. Go to the All campaigns view and click Portfolios if you want to download data for all portfolios, or select the individual portfolio.
  2. Click Export.

Reports tab:

You can export campaigns and keyword data with a portfolio column in Excel for easy pivot table creation.

  1. Go to Reports.
  2. Define your report settings and click Create report.
  3. Once the report is generated, click Download.
  4. The portfolio data will display under the Portfolio Name column.
Note: The campaign performance history always stays at campaign level.



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