You can order a proof for a book in "Draft," but you'll need to approve it in the Print Previewer first.

1. Go to your Bookshelf and find the paperback for which you would like to order a proof.
2. If your paperback is in "Draft" status, the option to request a proof will be enabled in the ellipsis ("...") menu.
3. Click Request Proof Copies.
4. Select the order quantity. You can order up to 5 copies at a time.
5. Select the Amazon marketplace closest to your shipping destination. The cost will then be displayed. This cost doesn't include shipping and applicable taxes.
6. Click Submit Proof Request.
7. Within 4 hours of submitting your request, you'll receive an email with a link to complete your proof order. You must complete your purchase within 24 hours of receiving this email.
8. Once you receive the email and click on the link to complete your order, you’ll be redirected to the Amazon Shopping Cart/Basket. You can use your existing payment information and delivery addresses or add new addresses to send proof copies to reviewers.

Proofs are eligible for all paid (standard and expedited) shipping options available to Amazon customers except Prime. You can ship proofs to multiple shipping addresses by placing separate orders for each destination.

Proofs are currently available in English, German, French, Spanish, Italian, Portuguese, and Dutch. Japanese will be added later.

KDP doesn't currently support paperback distribution to Amazon.com.au, Amazon.com.br, or Amazon.nl. Australian users can place orders from Amazon.com or Amazon.co.uk. Portuguese language users can place orders from Amazon.com. Dutch language users can place orders from Amazon.de.

When you order proofs through your KDP Account, you’ll pay the author price for your own books. The author price is the printing cost for your selected marketplace times the number of copies. The trim size, interior type, page count determines this price and does not include shipping charges or taxes. On Amazon.com, any applicable sales tax will be applied at checkout. For European orders, local VAT will be applied at checkout. This price is the lowest price we can offer for your book; we are unable to offer additional discounts.

After an order has shipped, you can track your packages on Amazon.com or in the Amazon mobile app. From Your Orders, you can find tracking information in your order details. To track your package:

1. Go to Your Orders.
• Amazon.com
• Amazon.co.uk
• Amazon.de
• Amazon.fr
• Amazon.it
• Amazon.es
2. Go to the order you want to track.
3. Click Track Package next to your order (if shipped separately). If your package or tracking information is missing:
   
   About Missing Packages That Show as Delivered

   • Amazon.com
   • Amazon.co.uk
   • Amazon.de
   • Amazon.fr
   • Amazon.it
   • Amazon.es
   About Missing Tracking Information

   • Amazon.com
   • Amazon.co.uk
   • Amazon.de
   • Amazon.fr
   • Amazon.it
   • Amazon.es

You can cancel items or orders that haven't entered the shipping process yet by visiting the Order section in Your Account. To cancel an item or an entire order:

1. Go to Your Orders.
• Amazon.com
• Amazon.co.uk
• Amazon.de
• Amazon.fr
• Amazon.it
• Amazon.es
2. Click Cancel Items.
3. Select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
4. Click Cancel checked items when finished.

After submitting the cancellation, we'll send you a confirmation message to the e-mail address on your account. You can also confirm that the order was cancelled by visiting Your Orders. If you see the order in the "Cancelled Orders" section, it was successfully cancelled.

You can update your order quantity, billing address, shipping address and payment method on your unshipped orders by visiting the Orders section in Your Account. To edit an order from the Order Summary in Your Account:

1. Go to Your Orders.
• Amazon.com
• Amazon.co.uk
• Amazon.de
• Amazon.fr
• Amazon.it
• Amazon.es
2. Click the Order Details link for the order you wish to change.
3. Follow the on-screen instructions to change the desired information.
4. Click Change beside the information you want to modify.

Troubleshoot common problems with proof orders.

I deleted or didn’t receive the proof request confirmation email
Within 4 hours of submitting your proof request, you’ll receive an email with a link to complete your order. Once you receive this email, click on Proceed to Shopping Cart/Basket to complete your purchase. If you don’t complete your purchase within 24 hours of receiving the email, the proofs you requested will be cleared from your Cart/Basket and you'll need to reorder them from your Bookshelf. If you can't find or deleted the email, check your Cart/Basket for your proof order.

My Cart/Basket is empty
If your Shopping Cart/Basket is empty or items are missing from it, it is likely that you are not logged into your account. If you add items to your Cart/Basket while logged into your account and then log out, your items will seem to disappear. If this is the case, you should be able to retrieve your Cart/Basket simply by signing back in to your account.

If you received damaged proof copies, or if the copies were lost in transit, contact us about a refund.

If you placed an order but received the wrong item, you can return the wrong item for a refund of the item you did not receive through the Online Returns Center by selecting the "Wrong item was sent" reason:

• Amazon.com
• Amazon.co.uk
• Amazon.de
• Amazon.fr
• Amazon.it
• Amazon.es

As with all books printed on demand, a small amount of printing and color variance in a given book is expected. Someone comparing more than one copy of a book may notice small differences between two copies. These differences aren't always defects and are not eligible for refunds.

If you think the copies you received are outside the variances we allow, contact us and we’ll investigate the issue. If the mistake was on our end, we'll issue a refund.