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Contact UsWhat is my tax information status?
You may see one of these tax statuses under Tax Information in your KDP Account:
Incomplete
Country-specific tax regulations require Amazon to request information about your tax identity under country-specific law. Your tax status shows “Incomplete” if the required tax identity information is not submitted, completed, or validated. Please complete your tax profile as soon as possible. You cannot begin publishing or selling books in the Kindle store or update existing books without a validated tax identity.
Submitted
Tax profile is submitted and is under review by the Internal Revenue Service (IRS). You cannot change or update your tax profile during this time. We will let know you by email if further information is necessary.
Invalid
Tax profile submitted for your account does not match Internal Revenue Service (IRS) records. You must resubmit tax information through your tax profile within 30 days for your account to stay in good standing. (See below for common issues.)
Complete
Your KDP account is in good standing. You may publish new books and edit existing ones. In a complete status, you will see the date you submitted your tax profile and the applicable withholding rate.
Under Evaluation
We are currently evaluating whether we have valid tax information on file for your account. We will let you know if more information is necessary. If you have not previously submitted your tax profile, please complete it as soon as possible.
Processing Paper Forms
You've mailed us your paper tax forms, which can take 5-6 weeks to receive and process. If your information changes while your forms are processing, you can submit your tax form electronically by providing your consent to electronic submission when completing your tax profile, which will expedite processing.
Reasons for an Invalid Status
Amazon does not have insight into the details of why tax information is invalid, but here are some common issues to watch out for:
- If you are submitting a Social Security Number (SSN), use the same name format that appears on your Social Security card.
- If you are submitting an Individual Taxpayer Identification Number (ITIN), use the number issued by the Internal Revenue Service (IRS).
- If you are submitting an Employer Identification Number (EIN), use the exact same name that appears on the first line of the address header on your Notice CP575A from the IRS.
- Misspelling your name, not including your middle initial or middle name, or entering an incorrect Taxpayer Identification Number may cause a mismatch between your tax identity information and IRS Records.