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Contact Us
Have feedback? Can't find your answer in our Help pages?
Contact UsWhat happens when I close my KDP account?
Once your KDP account is closed, it is no longer accessible to you, it cannot be restored, we will process your data deletion request, and your agreement to the KDP Terms and Conditions will be terminated.
Before closing your account, we recommend you review your account to confirm your name, mailing address, bank account number, and bank routing number are accurate. This ensures that you receive any outstanding royalties, if eligible. You may also wish to download your KDP reports and tax forms, as you will permanently lose access to this information if you close your KDP account.
If you close your KDP account, you will not be able to access your KDP account, including:
- Account details
- Reports
- Tax forms
- Bookshelf
What happens to my personal information when I close my KDP account?
When you close your KDP account, we will process your data deletion request. However, please be advised that Amazon is legally required or entitled to retain some types of data. We do this in line with applicable laws including for tax, accounting, and fraud prevention purposes.
What happens to my live books when I close my KDP account?
Once your KDP account is closed, we will unpublish your books. Please note, per our KDP Terms and Conditions, we may continue to sell any inventory we have of your print books, and we may fulfill any customer orders for your print books pending as of the date we confirm your account closure and data deletion request. We may continue to maintain digital copies of your digital books in order to provide continuing access to or re-downloads of your digital books, as well as digital copies of your books to support customers who have purchased your book prior to your account closure and data deletion request.
I made a mistake on the request to close my account and need to reverse my decision.
This is a permanent action and cannot be reversed.
I want to start publishing through KDP again.
If you want to publish with us again, you won't be able to create a KDP account under the same email address. This restriction is due to technical limitations that allow only one account per email address.
How do I close my account and request data deletion?
For instructions, visit our how to close your KDP account help page.
I have an issue with my latest payment. How do I contact KDP since my account is closed?
If you attempt to log into your closed KDP account, you will be given the option to contact us.