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Have feedback? Can't find your answer in our Help pages?
Contact UsOrders Report
The Orders Report shows processed book orders for all your formats. eBooks are considered “processed” after the customer’s payment is confirmed, and print books are considered “processed” after the book is shipped. Processing cat take up to 24 hours for eBooks and up to a few days for print books.
To see eBook orders that have been placed, but not yet processed, download the report and go to the eBook Orders Placed tab.
All dates are based on the time zone of the Amazon marketplace where the order was made. You can filter by:
- Author
- Book Title
- Marketplace
- Format
- Pricing (Paid vs. Free)
- Distribution
| Column | What it means | |||
|---|---|---|---|---|
| Date | When was the unit ordered | |||
| Title | Your book’s title | |||
| Author | Name of author who wrote the book | |||
| ASIN | Amazon Standard Identification Number | |||
| Marketplace | The Amazon marketplace where your book was sold | |||
| Paid Units | Number of paid units ordered | |||
| Free Units | Number of free units ordered | |||
| Additional data in the downloadable report: | ||||
| Orders Placed | Number of eBook orders placed, including those that are yet to be processed. eBook orders are considered "placed" when the book has been delivered to the customer. Not all placed orders become processed orders (for example, customer credit card failures). | |||
